7.8
Pleasant
From 282 reviews
Cleanliness

8.2

Room Comfort

8.0

Location

8.0

Service and Facilites

8.0

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Traveler Reviews Flexistay Aparthotel Sutton

Number of reviews per page
20
40
Top reviews
Marie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

excellent all round. good value for money.
Mark
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Glad we only had to stay one night,beds very uncomfortable,very hot in room even with window open & fan on ,kitchen only had 1 fork that I could see although wasn’t somewhere I would use to cook in,seemed more like a half way house for many different kinds of people
MRS L D
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Warning! I am surprised that Hotels.com can offer their customers accommodation in a property like this. We decided to leave within 15 minutes. Manager difficult to communicate
Ella
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Amazing staff. Very friendly
Tad
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Didn’t like the communal kitchen. The equipment (electric kettle and toaster) were really dirty.
daniel
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Nothing like the description Walked straight out and booked a hotel instead Absolutely disgusting
Marcus
icon-Business
Business
6.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Ok for a quick stay- carpets could be cleaned in room and tea and coffee topped up. Sheets could be turned over. Mmmm
Verified traveler
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

A clean and tidy room freshly painted. Kettle in the room. Bed was and old sprung mattress that bent in half and springs stuck in your back. Completely knackered. Comfy bed is basic essential. No check in information/instructions provide. No reception. Bathroom was fairly modern but shower was leaking and floor peeling off. Very bad stench as water backed up in sink and drain blocked. Common room and kitchen available to share if you want to make food. Central location 10 mins to train/town. Friendly helpful staff.
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JASON
6.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

very basic but quite clean and comfortable. Used it for one night literally just to get my head down while travelling between different work places. Wouldn't want to stay for any length of time due to the social housing residents making it quite noisy and they didn't seem to keep the kitchen that tidy.
Valentin
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

For pur Stay was very good, so can I Say It is a good place to sleep.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

I have stayed in flexistay brand hotels before so i arrived expecting a high quality of standards. I wasn't disaloointed! fast modern self check inn. Very well equopped rOOM and ensuite. The shower was the best ive ever had in a hotel highly recommend a stay herr
MS
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Inside the room was clean and there was Tea making facilities in the room, which was very good. The cook yourself complimentary breakfast was good.
SIMON
2.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Rooms were not great , most of the bulbs not working, water pressure low, kitchen not up to scratch, loads of noise , stressful stay not value for money
S
4.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

We had not tried an aparthotel until now. Despite the signs around the building to keep the noise down, some of the residents did not. I slept well but my wife did not. Parking was a problem as it is only limited on the forecourt. The road has parking restrictions immediately outside which meant that we had to be out by 8am. You could park further away beyond the restrictions but I did not want to leave the car too far away. The bedroom and en suite were in good condition and the shower was spacious and everything was clean. Breakfast was a bit limited but bacon, eggs, bread and cornflakes provided.
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Zain
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Excellent property and brilliant for a short stay. Very easy process to check in and check out. Limited parking on site which meant I had to park on the streets a little walk away from the place. Luckily, it was a weekend which meant I was able to park on the permit holders bay otherwise, I would've been stuck. There was a student party happening close by which meant loud music was being played. Also, the kitchen was closed at 10pm and we arrived late so had to eat the food cold as we did not have access to a microwave.
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Diana
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The soundproofing between the room above ant ours was nonexistent so we slept badly. Not satisfactory.
Stuart
4.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Unfortunately guests with children running around up and down the corridor caused me to leave early. I believe the hotel has a few long stay guests which in my opinion doesn’t mix with travelers looking for a good night’s rest.
kamal
icon-Leisure
Leisure
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Large clean rooms with big comfortable double beds clean bedding and towels excellent shower and firm desks for work and kitchen available for self service breakfast all day
Creative By
icon-Business with Partner
Business with Partner
4.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

we booked for two nights so we could sleep in the next day but the cleaners had their phone on max volume while we were trying to sleep.
Kin Ying Ada
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Overall is good, I just have limited time to explore more of the accommodation
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