9.4
Exceptional
From 291 reviews
Provided by travelers on
Cleanliness

9.4

Room Comfort

9.5

Meal

9.3

Location

9.2

Service and Facilites

9.5

People often mention about Alhambra Hotel & Convention, BW Signature Collection by Best Western
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Staff Friendliness (52)
Taste (49)
Bedroom (48)
Ambiance (47)
Room Space (46)
Bathroom (45)
Hotel Area (42)
Family Friendly (39)
Wifi (39)
Check-in/out Time (37)
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Traveler Reviews Alhambra Hotel & Convention, BW Signature Collection by Best Western

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Customer reviews
S***t
icon-origin-TRAVELOKA
9.6
/10
Reviewed 4 day(s) ago
The hotel atmosphere is good. Comfortable. Neat and clean in all areas. The service is also very friendly. The food is delicious. Only a small swimming pool
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Accommodation's Reply
04 Sep 2025
"Dear S*t, Thank you for sharing your experience during your stay at Alhambra Hotel & Convention, bawa signature Collection by Best Western! It was an honor to serve you and provide you with a memorable experience. Your positive review is the basis for the entire team to continue to prioritize guest satisfaction during their stay at Alhambra Hotel & Convention, bawa signature Collection by Best Western. We look forward to your return visit in the future. Warm regards, Agus Susanto. General Manager. Alhambra Hotel & Convention bawa signature Collection by Best Western"
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E***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
It is a very nice hotel with great facilities and friendly service. Very worth the affordable price. Will certainly be back if I ever travel again in that area.
1 people find it helpful
Accommodation's Reply
27 Aug 2025
"Dear E***a, Warmest greeting from Alhambra Hotel & Convention, BW Signature Collection by Best Western! We would like to thank you for sharing your experience during your stay at our hotel. We are delighted to know that we were able to give you the satisfaction your expected with our services. We hope to see you again on your next stay at our hotel! Please do ask if you need assistance for your next stay! We are more than happy to help you. Regards, Anton Susanto General Manager Alhambra Hotel & Convention, BW Signature Collection by Best Western"
Y***g
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Awesome, really worth it.............
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Accommodation's Reply
25 Aug 2025
"Dear Y*g, Thank you for sharing your experience while staying at Alhambra Hotel & Convention, bawa signature Collection by Best Western! It was an honor to serve and provide you with a memorable experience. Your positive review is the basis for the entire team to continue to prioritize guest satisfaction during their stay at Alhambra Hotel & Convention, bawa signature Collection by Best Western. We look forward to your return visit in the future. Warm regards, Agus Susanto. General Manager. Alhambra Hotel & Convention bawa signature Collection by Best Western"
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A***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Check-in was easy and served by friendly and informative front office staff, luggage was brought to the hotel by the efficient concierge staff, the room was spacious, clean, the bed was comfortable, the bathroom was complete with toiletries. Afternoon tea from 3 pm - 5 pm, coffee, tea, snacks even meatballs and juice were served. Breakfast the next day with a variety of foods, the kids also loved it because there was a chocolate fountain, and there were also healthy juices available ranging from beetroot, orange, and broccoli. What a fun and unforgettable experience 🥰
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Accommodation's Reply
06 Aug 2025
"Dear A*d, Warm greetings from Alhambra Hotel & Convention, bawa signature Collection by Best Western! We would like to thank you for sharing your experience during your stay at our hotel. We are pleased to know that we were able to provide satisfaction according to your expectations from the service of our staff and also the hotel facilities that we offer. We hope to welcome and play with you and your family again in the near future. Warm regards, Agus Susanto. General Manager. Alhambra Hotel & Convention bawa signature Collection by Best Western"
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A***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Check-in was immediately greeted in a friendly manner by the front office staff, then directed to our room, where our luggage was carried by the concierge staff, entering a clean, comfortable room, a fragrant, clean bathroom and complete toiletries. There is an afternoon tea service served on the 9th floor even though the afternoon tea time is from 3 pm to 5 pm, we really enjoyed the poolside atmosphere while sipping a cup of coffee, tea or a variety of cakes and meatballs. Then the next day we enjoyed breakfast provided in the large restaurant, with a variety of foods and drinks as well as other side dishes, and we also enjoyed healthy juice. And the check-out time arrived, Alhamdulillah, a pleasant experience during our stay at the Alhambra Singaparna hotel.
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Accommodation's Reply
06 Aug 2025
"Dear A*d, Thank you for sharing your experience while staying at Alhambra Hotel & Convention, bawa signature Collection by Best Western! It was an honor to serve and provide you with a memorable experience. Your positive review is the basis for the entire team to continue to prioritize guest satisfaction during their stay at Alhambra Hotel & Convention, bawa signature Collection by Best Western. We look forward to your return visit in the future. Warm regards, Agus Susanto. General Manager. Alhambra Hotel & Convention bawa signature Collection by Best Western"
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E***s
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel is nice, the rooms and toilets are also nice, the atmosphere is comfortable and clean, the hotel staff are friendly and the facilities are good, God willing, I will stay here again next time.
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Accommodation's Reply
03 Aug 2025
"Dear E*s, Thank you for sharing your experience while staying at Alhambra Hotel & Convention, bawa signature Collection by Best Western! It was an honor to serve and provide you with a memorable experience. Your positive review is the basis for the entire team to continue to prioritize guest satisfaction during their stay at Alhambra Hotel & Convention, bawa signature Collection by Best Western. We look forward to your return visit in the future. Warm regards, Agus Susanto. General Manager. Alhambra Hotel & Convention bawa signature Collection by Best Western"
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R***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Stayed here for 6 days 5 nights because the hotel was clean and close to the activities being carried out.
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Accommodation's Reply
28 Jul 2025
"Dear R*a, Thank you for sharing your experience while staying at Alhambra Hotel & Convention, bawa signature Collection by Best Western! It was an honor to serve and provide you with a memorable experience. The positive reviews regarding the cleanliness of our hotel are the basis for the entire team to continue to prioritize guest satisfaction during their stay at Alhambra Hotel & Convention, bawa signature Collection by Best Western. We look forward to your return visit in the future. Warm regards, Agus Susanto. General Manager. Alhambra Hotel & Convention bawa signature Collection by Best Western"
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Hantyan
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The hotel is clean, tidy and aesthetically pleasing with an Arabian royal feel.
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Accommodation's Reply
26 Jul 2025
"Dear Hantyan. Warm greetings from Alhambra Hotel & Convention, a signature Collection by Best Western! We would like to thank you for sharing your experience during your stay at our hotel. We are pleased to know that we were able to provide satisfaction according to your expectations from the service of our staff and also the hotel facilities that we offer. We hope to welcome and play with you and your family again in the near future. Warm regards, Agus Susanto. General Manager. Alhambra Hotel & Convention, a signature Collection by Best Western."
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muhammad r. s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
A good hotel to stay, it is also safe to bring children, the receptionist is alert and friendly, the room is clean and fragrant and there is no damage to the room facilities (well maintained), if I go to Singaparna again I will definitely stay at this hotel again.
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Accommodation's Reply
24 Jul 2025
"Dear Mr. Muhammad R. S., Warm greetings from Alhambra Hotel & Convention, signature Collection by Best Western! We would like to thank you for sharing your experience during your stay at our hotel. We are pleased to know that we were able to provide satisfaction according to your expectations from the service of our staff and also the hotel facilities that we offer. We hope to welcome and play with you and your family again in the near future. Warm regards., Agus Susanto. General Manager.
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euis l.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Nice hotel, nice staff, in the afternoon there are free snacks and drinks near the swimming pool area.
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Accommodation's Reply
24 Jul 2025
"Dear Mrs. Euis, We would like to thank you for sharing your experience during your stay at the Alhambra Hotel & Convention, a signature Collection by Best Western! We are pleased to know that we were able to satisfy you with our hotel facilities and the excellent service provided by our staff. We hope to provide you with the same or even more pleasant experience when you visit us again in the future. We look forward to your next visit to our hotel! Best regards, General Manager"
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S***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel design is very cool, comfortable and very cozy.
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Accommodation's Reply
24 Jul 2025
Dear S*o. Warm greetings from Alhambra Hotel & Convention, a member of the Signature Collection by Best Western! We would like to thank you for sharing your experience during your stay at our hotel. We are pleased to know that we were able to satisfy you with the service you expected from our staff and the hotel facilities we offer. We hope to welcome you and your family back soon. Warm regards, Agus Susanto, General Manager.
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Dwi R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Nice hotel, clean, really like the luxurious interior, delicious food, the restaurant also has a nice atmosphere, friendly prices
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1 people find it helpful
Accommodation's Reply
24 Jul 2025
"Dear Dwi R, Thank you for sharing your experience during your stay at the Alhambra Hotel & Convention, bawa signature Collection by Best Western! It was an honor to serve you and provide you with a memorable experience. Your positive review is the basis for the entire team to continue to prioritize guest satisfaction during their stay at the Alhambra Hotel & Convention, bawa signature Collection by Best Western. We look forward to your return visit in the future. Warm regards, General Manager"
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R***n
icon-Transit
Transit
icon-origin-TRAVELOKA
9.6
/10
Reviewed 9 week(s) ago
Stay in comfortable rooms at very affordable rates.
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Accommodation's Reply
11 Jul 2025
Dear Sir/Madam, Warm greetings from Alhambra Hotel & Convention, signature Collection by Best Western! We would like to thank you for sharing your experience during your stay at our hotel. We are pleased to know that we were able to satisfy you with the service you have come to expect from our staff and the hotel facilities we offer. We hope to welcome you and your family back soon. Warm regards, Anton Susanto, General Manager
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H***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
A hotel like in the Middle East, the rooms are spacious and clean, very comfortable, only the location is near a gas station, I'm worried there will be an unexpected incident,
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1 people find it helpful
Accommodation's Reply
02 Jul 2025
Dear Valued Guest, Thank you for sharing your experience while staying at Alhambra Hotel & Convention, bawa signature Collection by Best Western! It is an honor to serve and provide you with a memorable experience. Guest comfort and safety are one of our priorities, our location close to a gas station is a convenience for guests to refuel their vehicles considering the location of our hotel on the transit route for guests heading to Pangandaran. Sir / Madam. Your positive review is the basis for the entire team to continue to prioritize guest satisfaction during their stay at Alhambra Hotel & Convention, bawa signature Collection by Best Western. We look forward to your return visit in the future. Warm regards, Anton Susanto. General Manager
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Wulan P. M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Very good, clean, cool, fragrant.
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Accommodation's Reply
02 Jul 2025
Dear Wulan P. M, Thank you for sharing your experience during your stay at Alhambra Hotel & Convention, bawa signature Collection by Best Western! It is an honor to serve and provide you with a memorable experience. Cleanliness is a priority in serving our guests. Your positive review is the basis for the entire team to continue to prioritize guest satisfaction during their stay at Alhambra Hotel & Convention, bawa signature Collection by Best Western. We look forward to your return visit in the future. Warm regards, Anton Susanto. General Manager
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Sri H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The hotel staff is very friendly and helpful. Early check in request and 1 pm check out request are still accepted. The room is clean and spacious.
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Accommodation's Reply
02 Jul 2025
Dear Sri H, Thank you for sharing your experience while staying at Alhambra Hotel & Convention, bawa signature Collection by Best Western! It is an honor to serve and provide you with a memorable experience. For early check in and late check out we will always try as long as the situation allows, our staff will be happy to serve you. Your positive review is the basis for the entire team to continue to prioritize guest satisfaction during their stay at Alhambra Hotel & Convention, bawa signature Collection by Best Western. We look forward to your return visit in the future. Warm regards, Anton Susanto. General Manager
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M***d
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
Good.
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Accommodation's Reply
02 Jul 2025
Dear Valued Guest, Thank you for sharing your experience during your stay at Alhambra Hotel & Convention, bawa signature Collection by Best Western! It is an honor to serve and provide you with a memorable experience. Your positive review is the basis for the entire team to continue to prioritize guest satisfaction during their stay at Alhambra Hotel & Convention, bawa signature Collection by Best Western. We look forward to your return visit in the future. Warm regards, Anton Susanto. General Manager
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G***t
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
The staffs are friendly and helpful.
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Accommodation's Reply
13 Jun 2025
Dear Sir / Madam Warmest greeting from Alhambra Hotel & Convention, bw signature Collection by Best Western! We would like to thank you for sharing your experience during your stay at our hotel. We are delighted to know that we have compliments form you regarding our staff that will be great motivation for them. We hope to see you again on your next stay at our hotel! Please do ask if you need assistance for your next stay! We are more than happy to help you. Regards, Anton Susanto. General Manager. Alhambra Hotel & Convention, bw signature Collection by Best Western
Herly H.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
Very satisfying. Modern facilities, clean, comfortable, will always be the choice.
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1 people find it helpful
Accommodation's Reply
04 Jun 2025
Dear Herly H, Thank you for sharing your experience during your stay at Alhambra Hotel & Convention, bawa signature Collection by Best Western! It is an honor to serve and provide you with a memorable experience. Your positive review is the basis for the entire team to continue to prioritize guest satisfaction during their stay at Alhambra Hotel & Convention, bawa signature Collection by Best Western. We look forward to your return visit in the future. Warm regards, Anton Susanto. General Manager
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ilham a. j. p.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
If you need to chill, relax, and enjoy the slow day, this hotel is the best place you should go in Tasikmalaya.
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Accommodation's Reply
04 Jun 2025
Dear Ilham A.J.P Warmest greeting from Alhambra Hotel & Convention, BW Signature Collection by Best Western! We would like to thank you for sharing your experience during your stay at our hotel. We are delighted to know that we were able to give you the satisfaction your expected with our services. We hope to see you again on your next stay at our hotel! Please do ask if you need assistance for your next stay! We are more than happy to help you. Regards, Anton Susanto General Manager Alhambra Hotel & Convention, BW Signature Collection by Best Western
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