UMA Hotel and Residences

Explore UMA Hotel and Residences
9.0
Exceptional
From 122 reviews
Cleanliness

9.4

Room Comfort

8.6

Service and Facilites

9.4

Traveler Reviews UMA Hotel and Residences

Number of reviews per page
20
40
Top reviews
marie cielo
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel is strategically located and well maintained. Breakfast has many choices and the beddings are clean and soft with lots of pillows . The wifi connection is terrible and we always need to request voucher code. Good thing , i brought my pocket wifi. We travelled a lot and its our first time for us to experience that the hotel will require us to deposit Php 3,000.00(I don’t mind the amount but the standard practice for the deposit is the credit card). I hope the hotel management will check on this policy since this isn really awkward and not usually practice in the hotel industry
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Joseph Marlon
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The only downside is the smell that is coming from the river, which is next to the hotel. Otherwise, everything is good!
Virgie
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I'm always choosing to stay at Uma even if it's a little more expensive. It's because I always feel taken cared of. My slightest concerns are taken seriously and resolved right away. It feels like a bit of home for me. The staff are the best asset of the hotel, they make me feel safe and pampered.
Jennifer
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The property was beautiful, the food was good, and the staff exceptional. Highly recommend.
Mark
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Wonderful: a modern ultra clean and fresh hotel with really good service from check-in, to the bar, pool/gym and restaurant. Perfect beds, hot shower, lovely amenities in room. Our room had a small kitchen. Also underground parking was great too.
Wendy
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

This hotel was really lovely to stay at. We were here for 6 nights. The room was always cleaned and topped up with bathroom essentials. Each afternoon we had lovely sweet treats also left in our room. Breakfast was delicious and it was easy to ask for eggs to be cooked to our liking. Staff were always friendly and helpful. The only thing I would have a little complain about was the air-conditioning, it just wasn't cool enough in our room, but that could be a personal thing, which is why I gave a four star instead of a five star. Thank you for a lovely stay.
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Alice
icon-with Children
with Children
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The best!
Tomas
icon-
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

None specific at this time
Maria Consuelo
icon-with Children
with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The room is very clean and elegant. breakfast meal is very good, lots of choices. I had a very good sleep, the pillows are very soft and temp of AC is just right. The staff are very friendly and polite. I would definitely recommend UMA hotel.
Raquel
icon-with Children
with Children
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Customer friendly, shops nearby and rooms are small but clean!
Gigi
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

It has stove
Cyrel May
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The rooms are all good, they are clean and complete with basic needs. The only thing I got shocked is when I booked this through expedia it does not say that 17 year old and below needs to be paid for breakfast and only adults are included in the free breakfast.
maria soledad
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

I had a very pleasant stay
Teresa
icon-with Children
with Children
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great place, awesome staff.
Rowena
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Clean room and enough amenities
Janeth
icon-with Children
with Children
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The ambiance was 10/10. Housekeeping was excellent. Staff are well trained.
Josefina
icon-Leisure
Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great staff, room always well replenished and clean.
maps
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The room was gorgeous and spacious. But I got bitten by a possible bed bug when I sat on the sofa on my first day stay there.
Kevin
icon-Leisure
Leisure
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Overall, I had a pleasant stay. The room was comfortable and nicely arranged, though the washroom was not as clean or well maintained compared to my visit a year ago. I really loved that they offer free cake every day, and I was especially grateful that a nurse was sent to check on me when I asked for medicine for my headache.
Ma Corazon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Clean room, friendly staffs. Convenient location.
Number of reviews per page
20
40