Dear Mr. Dien, With highest regards from Luminer Pajajaran Bogor Hotel, Thank you for taking the time to share your experience with us. We are delighted to hear that the hotel's excellent location, cleanliness, and comfortable environment contributed to a memorable stay. We are also pleased to hear that you enjoyed the meals we served. However, we apologize for any inconvenience you experienced regarding the longer-than-expected check-in process and the delay in replenishing breakfast supplies. We have noted your feedback and will investigate and improve these aspects accordingly. Thank you for your valuable comments. We hope to welcome you back for an even better stay in the future. Sincerely, Agung Susanto, General Manager