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Explore The Landmark by The Only Bnb

Traveloka (77)

Other sources (19)

8.9

Very Good

From 77 reviews

Provided by travelers on

Cleanliness

8.8

Room Comfort

8.9

Meal

8.9

Location

8.9

Service and Facilites

8.9

People often mention about The Landmark by The Only Bnb

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Bedroom (9)

Staff Friendliness (8)

Bathroom (7)

Family Friendly (6)

Wifi (6)

Ambiance (6)

Room Space (6)

Hotel Area (6)

Surroundings (5)

Accessibility (5)

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Traveler Reviews The Landmark by The Only Bnb

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Customer reviews

H***n

Leisure

8.5

/10

Reviewed 2 week(s) ago

Great apartment for family

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M***e

Medical

9.4

/10

Reviewed 7 week(s) ago

Have stayed here many times and it's always been a pleasure, especially the staff named Syaz, who is very friendly and very helpful to us, thank you, we stayed here for 8 people, and when we arrived the room had a slight leak problem, because it was already midnight, the next day we were immediately given another very large room, which could fit 12 people, to Gurney Plaza by Grab for about 7 minutes, everywhere is very easy in my opinion, there is also a minimarket downstairs that is open from 8 am to 1 am, every time I go to Penang I never skip staying here and it's always satisfying, something like that, thank you

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Accommodation's Reply

13 Jul 2025

Dear M***e., Thank you for taking the time to leave us such a wonderful 9.4 stars review with us at The Only Bnb! We're thrilled to hear that you had a fantastic stay with us. It is always our goal to provide each and every one of our guests with a comfortable and enjoyable experience, and we are glad that we were able to meet your expectations. We wish you all the best in your future travels. We hope to have the opportunity to welcome you back to our property in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Best regards, Allister Front Office The Only BNB

h***n

Medical

10.0

/10

Reviewed 8 week(s) ago

Steady, good, comfortable accommodation

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Accommodation's Reply

13 Jul 2025

Dear H***n., Thank you for taking the time to leave us such a wonderful 10 stars review with us at The Only Bnb! We're thrilled to hear that you had a fantastic stay with us. It is always our goal to provide each and every one of our guests with a comfortable and enjoyable experience, and we are glad that we were able to meet your expectations. We wish you all the best in your future travels. We hope to have the opportunity to welcome you back to our property in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Best regards, Allister Front Office The Only BNB

Lim Y.

9.1

/10

Reviewed 10 week(s) ago

The swimming pool is very large

1 people find it helpful

Accommodation's Reply

23 Jun 2025

Dear Lim Y., Thank you for taking the time to leave us such a wonderful 9.1 stars review with us at The Only Bnb! We're thrilled to hear that you had a fantastic stay with us. It is always our goal to provide each and every one of our guests with a comfortable and enjoyable experience, and we are glad that we were able to meet your expectations. We wish you all the best in your future travels. We hope to have the opportunity to welcome you back to our property in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Best regards, Allister Front Office The Only BNB

fendy

Leisure

8.5

/10

Reviewed 14 week(s) ago

Very comfortable, the service is very good.

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1 people find it helpful

Accommodation's Reply

24 May 2025

Dear Fendy, Thank you for taking the time to leave us such a wonderful 8.5 stars review with us at The Only Bnb! We're thrilled to hear that you had a fantastic stay with us. It is always our goal to provide each and every one of our guests with a comfortable and enjoyable experience, and we are glad that we were able to meet your expectations. We wish you all the best in your future travels. We hope to have the opportunity to welcome you back to our property in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Best regards, Syaz Front Office The Only BNB

M***d

10.0

/10

Reviewed 15 week(s) ago

Everything is ok, the room is clean, the place is comfortable, everywhere is close

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Accommodation's Reply

21 May 2025

Dear M***d, Thank you for taking the time to leave us such a wonderful 10 stars review with us at The Only Bnb! We’re thrilled to hear that you had a fantastic stay with us. It is always our goal to provide each and every one of our guests with a comfortable and enjoyable experience, and we are glad that we were able to meet your expectations. We wish you all the best in your future travels. We hope to have the opportunity to welcome you back to our property in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Best regards, Syaz Front Office The Only BNB

S***i

Leisure

8.5

/10

Reviewed 15 week(s) ago

Damp room, needs maintenance. Ventilation and local exhaust to reduce room humidity.

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Accommodation's Reply

21 May 2025

Dear S***i, Thank you for taking the time to leave us such a wonderful 8.5 stars review with us at The Only Bnb! We’re thrilled to hear that you had a fantastic stay with us. We sincerely apologize for the humidity issue you experienced during your stay. We appreciate your suggestion regarding ventilation and will forward it to our management team for improvement planning. We wish you all the best in your future travels. We hope to have the opportunity to welcome you back to our property in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Best regards, Syaz Front Office The Only BNB

M***a

Staycation

5.6

/10

Reviewed 17 week(s) ago

Highly not recommended to stay here again. 1. The price is not worth it, there is a deposit and extra fee for cleaning. 2. The environment is dirty and not maintained, there are puddles even in the elevator. 3. The old elevator access is always full in the morning, afternoon and evening. 4. The bed sheet smells of cigarettes like it has not been replaced. 5. The staff is rude and unfriendly when complained. 6. Often sent WA messages about rules and fees.

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3 people find it helpful

v***a

Medical

7.8

/10

Reviewed 18 week(s) ago

The room cleanliness needs a lot of improvement, service is great though.

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Accommodation's Reply

27 Apr 2025

Dear V***a, Thank you for taking the time to leave us 7.8 stars review with us at The Only Bnb! We're glad to hear you enjoyed the service. We sincerely apologize for the room cleanliness not meeting your expectations. Your comments are very helpful, and we’re already working with our housekeeping team to improve this. We wish you all the best in your future travels. We hope to have the opportunity to welcome you back to our property in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Best regards, Syaz The Only BNB.

V***n

Leisure

6.5

/10

Reviewed 19 week(s) ago

The blanket are not clean, the towels smelly, and the ceilings are dirty. It is possible to live but not very cost-effective

2 people find it helpful

Accommodation's Reply

27 Apr 2025

Dear V***n, Thank you for taking the time to leave us 6.5 stars review with us at The Only Bnb! We're truly sorry to hear about the cleanliness issues you experienced with the blanket, towels, and ceiling. We’re taking your comments seriously and have already started reviewing our cleaning procedures. We wish you all the best in your future travels. We hope to have the opportunity to offer you a much better experience next time. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Best regards, Syaz The Only BNB.

R***a

8.5

/10

Reviewed 21 week(s) ago

Haven't stayed there yet. Hopefully it's as good as what travelokal shows

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A***R

10.0

/10

Reviewed 35 week(s) ago

Recommended to stay again when on Pineng Island and suitable for families

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Accommodation's Reply

25 Dec 2024

Dear A***R, Thank you for taking the time to leave us such a wonderful 10 stars review with us at The Only Bnb! We're thrilled to hear that you had a fantastic stay with us. It is always our goal to provide each and every one of our guests with a comfortable and enjoyable experience, and we are glad that we were able to meet your expectations. We wish you all the best in your future travels. We hope to have the opportunity to welcome you back to our property in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Best regards, Sera the Only BNB.

G***t

Business

10.0

/10

Reviewed 42 week(s) ago

Staff very friendly and competent. Room clean and spacious. House keeping is good.

4 people find it helpful

Accommodation's Reply

09 Nov 2024

Dear Guest, Thank you for taking the time to leave us such a wonderful 10 stars review with us at The Only Bnb! We're thrilled to hear that you had a fantastic stay with us. It is always our goal to provide each and every one of our guests with a comfortable and enjoyable experience, and we are glad that we were able to meet your expectations. We wish you all the best in your future travels. We hope to have the opportunity to welcome you back to our property in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Best regards, Sera the Only BNB.

E***y

Leisure

5.3

/10

Reviewed 49 week(s) ago

- bad room, gloomy, dirty, smelly, far from the picture. - dim and uncomfortable room. - booked a suite room for 1.2 million + 70 RM for cleaning service fee but the room I got was like a 2-star hotel with bad room decoration. - dirty bathroom + worn gray towels. Smelly sheets and bed covers. Smelly sofa. - arrived at the hotel charged a cleaning fee of 70 RM. - old and full elevator need to wait 30-1 hour. - the worst apartment during my stay in Malaysia. Those who intend to rent a room here, better find another one than regret it.

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1 people find it helpful

Accommodation's Reply

22 Sep 2024

Thank you for your feedback, and we sincerely apologize for your disappointing experience. We take your concerns about cleanliness and room condition seriously and will address these issues with our team immediately. We also acknowledge the lift situation and are in touch with building management for improvements. Your experience does not reflect our standards, and we are committed to making necessary changes. We appreciate your honesty and hope you might consider giving us another chance in the future. Best regards, Sera Front Office The Only BNB

M***i

6.2

/10

Reviewed 52 week(s) ago

what i can say..the price is actually expensive..but i don't care because it looks beautiful..and i didn't know have an extra charge..he said it's in the terms..where do we want to notice..he said that the cleaning fee..but the time started to come into the dirty toilet wall..the tv doesn't work cause old version can't support apps yt netflix even if i use my own acc..it's okay lah first and last i book this hotel

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1 people find it helpful

Y***a

Staycation

9.4

/10

Reviewed 55 week(s) ago

Had a great stay. Staff were very accomodating!

1 people find it helpful

Accommodation's Reply

19 Aug 2024

Dear Guest, Thank you for taking the time to leave us such a wonderful 9.4 stars review with us at The Only Bnb! We're thrilled to hear that you had a fantastic stay with us. It is always our goal to provide each and every one of our guests with a comfortable and enjoyable experience, and we are glad that we were able to meet your expectations. We wish you all the best in your future travels. We hope to have the opportunity to welcome you back to our property in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Best regards, Sera the Only BNB.

Suh M.

10.0

/10

Reviewed 58 week(s) ago

The staff is friendly, the place is ok, bringing the family is better because there are gym and swimming pool facilities. The rooms are also clean and nice, thanks.

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M***a

Medical

9.4

/10

Reviewed 59 week(s) ago

Very good service, clean apartment. There are many places to eat around.

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2 people find it helpful

Syarifah A.

Staycation

9.4

/10

Reviewed 59 week(s) ago

Very friendly staff! Vik and sera 😍 always helpful. Clean and superb stay!

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Accommodation's Reply

15 Jul 2024

Dear syifabarry , Thank you so much for your wonderful review! We're thrilled to hear that you had a superb stay and found our staff, especially Vik and Sera, to be friendly and helpful. Your kind words mean a lot to us and motivate our team to keep delivering excellent service. We look forward to welcoming you back in the future! Best regards, MK Manager The Only BNB

Malindo L.

Leisure

9.7

/10

Reviewed 60 week(s) ago

It was a pleasure staying here... next time if I go to Malaysia I will stay again.

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1 people find it helpful

Accommodation's Reply

10 Jul 2024

Dear Malindo L, Thank you for taking the time to leave us such a wonderful 9.7 stars review with us at The Only Bnb! We're thrilled to hear that you had a fantastic stay with us. It is always our goal to provide each and every one of our guests with a comfortable and enjoyable experience, and we are glad that we were able to meet your expectations. We wish you all the best in your future travels. We hope to have the opportunity to welcome you back to our property in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Best regards, Sera the Only BNB.

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