I'm staying in a room with a bathtub. It's best to use a mattress with a backrest, or try to have one that's fixed to the wall, as it's easily moved. Please provide a clothes hanger. The TV isn't positioned correctly. Hotel slippers, please. Thank you.

Comfortable while staying here and close to everywhere.

The room was quite clean, especially the toilet. I'd give it 4 stars, but the Wi-Fi was lacking.

Overall it's good, but the bathroom is a bit clogged with water, so it floods if you take a long shower.

Good, friendly service. The rooms are clean and comfortable.

The rooms are clean and all the staff are friendly and nice.

The hotel staff is friendly, but the atmosphere in the room is a bit naughty.

Highly recommended, I've stayed here three times. The staff service is excellent...

Limited parking area, no towels, AC is not cold

The location is very strategic, close to the city center. The rooms are comfortable, like home. There's a garden and swimming pool.

The price wasn't right. The pillowcases and sheets hadn't been changed from the previous occupant, and the pillows and mattress had hair from the previous occupant. It was too expensive for 375,000 Rupiah a night.

For that price, I'm quite satisfied...👍

The Superior Twin Room with a Nature View I chose didn't offer the view I expected. It faced the street, and there was an outside area for storing broken or dirty items, making it unsightly. The bathroom's door didn't work, and it couldn't be locked from the inside. The towels provided didn't look clean. However, after requesting replacements, they were better and thicker. Access to amenities like the swimming pool seemed hidden. The stairs were too steep, especially for the elderly, but wheelchair access was limited (there was no elevator). Parking was inadequate, with limited space and a slope.

Nice, comfortable, clean, friendly staff

The place is very comfortable. But the ceiling is not cleaned, there are lots of cobwebs. The pillows are thin, they haven't been replaced for how many years 😂.. As for the blanket, if there are stains, don't put it on, just throw it away. The employees are nice and friendly.

Satisfactory service, friendly staff, problematic electric kettle immediately replaced, food delivered to the room, close to the city center.

As soon as I entered the room, it was stuffy and had the musty smell of a room that hadn't been used for a long time. I tried opening the door, but the musty smell persisted until morning. So, I couldn't sleep. The bathroom also smelled musty, really stuffy. I wanted to leave immediately, I couldn't stand it. I was fed up.

The hotel looks small from the front, but the rooms are spacious and well-equipped. The service was also excellent at check-in and check-out.

This is a cheap hotel but it feels like staying in a 4-star hotel. The rooms are clean and the staff are friendly. If I go to Cianjur again next month, I will definitely stay here again. 🫶

the blanket is not clean, the bathroom smells a bit, there are people who are annoying