Overall Ratings & Reviews Sapa YEN Hotel

Traveloka (37)
Other sources (67)
9.5
Exceptional
From 37 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.3

Meal

9.1

Location

9.5

Service and Facilites

9.6

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Sapa YEN Hotel

Number of reviews per page
20
40
Customer reviews
Marianne K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
I stayed at Sapa Yen Hotel for two nights (10–12 April) in a Deluxe Mountain View room on the G floor. If you are looking for a scenic, "no-frills" stay that prioritizes nature and peace over luxury amenities, this is the place to be. The View: The highlight of this hotel is undoubtedly the view. From both my room and the hotel restaurant, you have a direct, unobstructed sight of the Fansipan tram passing by at intervals. It is a truly mesmerizing sight to behold and makes the stay feel very special. Location & Accessibility: • The Walk: Be prepared for a bit of a walk, especially if you have luggage in tow after alighting at the Sapa Visitor Centre. It’s a bit of a trek, but once you see the view from the property, the effort pays off completely. • Transport Tip: I highly recommend renting a motorbike from the shop right next door. It is much more cost-effective for visiting O Quy Ho Pass and the Rong May Glass Bridge. • Note on Grab: I found that Grab drivers (especially bikes) are often reluctant to come into the hotel’s specific location. They would frequently cancel after I had waited for some time, so having your own wheels is almost essential here. Room & Facilities: The room is comfortable but minimalist. It’s important to note that there is no TV in the room, which suited me fine as I preferred to soak in the mountain scenery, but it's something to be aware of if you enjoy evening entertainment. Dining: The breakfast experience was great. It is made-to-order for the main dishes, while drinks (coffee, tea, juices), salads, fruits, and condiments are self-service. • Tip: The outdoor tables facing the tram tracks are the most popular seats in the house. Even under the scorching sun, they are almost always occupied because the view is just that good! Verdict: For a solo traveler, Sapa Yen is highly recommended. It offers a unique, tranquil experience without unnecessary frills. I would definitely stay here again for that view alone!
Read More
Find this review helpful?
A***I
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
We had a very pleasant stay at Sapa Yen Hotel. From the moment we arrived, the staff were very welcoming and helpful. They assisted us very well during check-in and even brought us to our room, making everything smooth and comfortable. While waiting for our room, there were refreshments provided, which was a thoughtful touch after a long journey. Our room had an amazing view. We could see the Fansipan train passing through the landscape from our window—it was truly beautiful and relaxing. Breakfast was also good, and it is ordered from a menu with several options to choose from. For Muslim guests, there is a vegetable option available, which we really appreciated. Overall, everything from the staff service, facilities, breakfast, and especially the view made our stay very enjoyable. A comfortable and memorable experience. Definitely will repeat again.
Read More
Find this review helpful?
V***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
I had a really pleasant stay at Sapa Yen Hotel. The hotel offers amazing value for money. The room was clean, spacious, and well-maintained, with a cozy and modern feel. Breakfast was simple but enjoyable, with enough options to start the day well. The hotel is also within walking distance to major attractions like Sun Plaza and the Fansipan station, making it very convenient for exploring Sapa. However, there were a few downsides. At night, the area can feel quite dark as there’s limited lighting around the hotel. Also, I didn’t get a room with a nice view, mine faced a construction building, which was a bit disappointing.
Read More
Find this review helpful?
Agalya J.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 18 week(s) ago
We had a wonderful stay at this hotel in Sapa, thanks especially to the incredibly kind and helpful staff. During our stay, my sister had breathing difficulties late at night, and there were no clinics nearby. The male staff on duty quickly informed the hotel manager, who went above and beyond, driving us to several clinics and, when they were all closed, taking us to the general hospital in the middle of the night and even helping translate my sister’s condition to the staff on duty. Their care and kindness were truly remarkable and made us feel very supported. The stay was very comfortable overall, though we recommend bringing basic medications as getting medical help late at night is difficult, and breakfast options could be improved, especially for those who do not eat beef.
Read More
Find this review helpful?
Profile Picture
Tiara L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
The location is great, not far from Sapa Station. You can see the monorail, and the food is all delicious.
Translated by Google Icon
See original
Find this review helpful?
C***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 27 week(s) ago
The staff was very friendly and helpful. The view of the restaurant is amazing. The room was spacious and clean.
Find this review helpful?
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 28 week(s) ago
The staff was very friendly and accommodating. Highly recommended!
Find this review helpful?
E***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 30 week(s) ago
Who would stay here again?
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Thy D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 38 week(s) ago
The hotel is right behind Sunplaza, very convenient to go, the staff is friendly and the food at the hotel restaurant is very ok 😍 I had a very happy vacation, thanks
Translated by Google Icon
See original
Find this review helpful?
Noviyane
icon-origin-TRAVELOKA
8.5
/10
Reviewed 44 week(s) ago
The location is good but when it rains the roads are muddy, the rooms are not very clean, the restaurant service is very slow, only the view is good.
Translated by Google Icon
See original
Find this review helpful?
Christie P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 52 week(s) ago
Room was nice and clean, they still waiting for us even when we checked in at 11pm, even carrying our luggage. They also printed some restaurant and places to visit in Sapa. Mind you there is no TV but it's fine because we go out all day anyways. The only food that was actually good is the soup, the main dish wasn't to my liking.
Read More
1 people find it helpful
Donny S.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 53 week(s) ago
The view from the restaurant is amazing, I will come back to this hotel.
Find this review helpful?
G***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 55 week(s) ago
Highly recommended hotel with a mountain view, where you can see the red train passing, enjoy a free breakfast buffet with a view, and it's near Sapa Station
2 people find it helpful
G***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 55 week(s) ago
Highly recommended hotel with a mountain view where you can see the red train passing, and enjoy a free breakfast buffet with a view.
Find this review helpful?
Sandi
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 64 week(s) ago
Very comfortable and clean room with a beautiful view, you can see the funicular train passing by, breakfast with lots of variety, everything is delicious, friendly and agile staff
Translated by Google Icon
See original
+2
1 people find it helpful
maria a.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 80 week(s) ago
If you go to SAPA, you must stay here, the price is okay, the place is clean, the staff is super friendly, the amenities are complete!!, the food is delicious”, then you can see the monorail from behind the hotel, if you want to go to Sun Plaza, just walk a bit, at night you can have a BBQ at the hotel cafe, super recommended!
Translated by Google Icon
See original
2 people find it helpful
J***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 84 week(s) ago
Location close to city center. Rooms are okay food are great!
1 people find it helpful
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 89 week(s) ago
I love my stay here. Affordable yet with one of the best views. I love the bed, the shower and amenities, and free breakfast. I met a friend here, we walked to Cat Cat together and had dinner. The staff are attentive and friendly. Would definitely recommend! 🥰
3 people find it helpful
N***l
icon-origin-TRAVELOKA
9.4
/10
Reviewed 89 week(s) ago
The hospitality here is very good. The staff [is] very kind. We came here early, the check-in time should be 2 p.m., but the staff managed to get us checked in earlier after the room [was] cleaned.
1 people find it helpful
K***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 90 week(s) ago
Clean place, quiet location with beautiful view, very friendly hotel staff who can speak English, I will come back to stay at sapa yen hotel if I come back again. Ermi hr to sapa 😍🥰 I am very satisfied with the service of this hotel.
Translated by Google Icon
See original
2 people find it helpful
Number of reviews per page
20
40