8.0
Very Good
From 60 reviews
Cleanliness

8.0

Room Comfort

8.0

Location

10.0

Service and Facilites

8.4

Traveler Reviews Pier Head Hotel

Number of reviews per page
20
40
Top reviews
william
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 154 week(s) ago

Expedia Group verified review

Lovely area for a quiet time away , but not a lot in the area so if your looking to get to shops or any amenities there isn’t much about Rooms are very warm, rooms are not cleaned daily unless requested , when requested only the towels where replaced but no cleaning took place Shower not safe, partner was taking a shower and the railing came down on top of her mid shower , if was this a child or elderly could of led to serious injury. Breakfast was good, food hot and fresh but due to this a lot of people where waiting on their breakfast , some people waiting up to 15mins on eggs / sausages , more staff required to counter this
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fred
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 159 week(s) ago

Expedia Group verified review

it was great hotel will be back
Michael
8.0
/10
Reviewed 164 week(s) ago

Hotels.com verified review

Staff was great, room comfortable but no air, bathroom small no plug, food was good but the steak was chewy and not cooked as asked.
Michelle
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 164 week(s) ago

Expedia Group verified review

The hotel is on a lovely spot right on the harbour. The hotel itself is a bit dated. Our room was directly above the picnic tables for the bar customers so we had to put up with people having loud conversations outside our window. We had to leave the window open at all times because the weather was wonderfully hot, but the room had no air conditioning or fan.
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Norma
icon-with Partner
with Partner
10.0
/10
Reviewed 209 week(s) ago

Hotels.com verified review

Very bad weather, wet and windy, so enjoyed inside nice room and good food, friendly staff.
Ann
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 214 week(s) ago

Expedia Group verified review

I liked everything about the property. A small dislike .my friend ordered a hot chocolate in the bar. It tasted awful and she didn't drink it
josie
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 215 week(s) ago

Hotels.com verified review

The hotel was lovely..the room was very good size..the dinner was great..free buffet breakfast started our day off perfectly..overall a wonderful place to stay
Paul
icon-Leisure
Leisure
10.0
/10
Reviewed 221 week(s) ago

Expedia Group verified review

Beautiful location, friendly staff, a fine pub with great chowder
Brent
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 224 week(s) ago

Hotels.com verified review

The room had a very gross stench. The attached pub was very fun though. Had to drink lots of Guinness so we couldn't smell the room when we slept
Patrick
icon-with Partner
with Partner
4.0
/10
Reviewed 229 week(s) ago

Hotels.com verified review

The condition of the bed was awful, the curtains were hanging off, no bath just a cold shower that floods the entire on-suite. The hot water in the sink and shower needs to run continual for 10 minutes before it heats up to any standar. This hotel is surviving on its location. Food was okay but pricey, the breakfast was very good
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Ursula
icon-with Partner
with Partner
6.0
/10
Reviewed 250 week(s) ago

Hotels.com verified review

Check in good friendly staff room needs updating thick dust on bedside lamp cooked breakfast ok porridge was very disappointing made with water
Jeffery
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 250 week(s) ago

Expedia Group verified review

The tub was quite small and caused my wife to fall tweeking her knee keeping us from our scheduled horseback ride. Beautiful area, but not a terribly lot do locally.
John
icon-with Partner
with Partner
8.0
/10
Reviewed 250 week(s) ago

Hotels.com verified review

While the room was a bit tight on the width especially with a window (and curtains) at the foot of the bed it made up for it on the length. It was bright with 3 windows. Perfect for our too brief stay. We didn't get an opportunity to have dinner but the breakfast was perfect
Elaine
icon-with Partner
with Partner
8.0
/10
Reviewed 256 week(s) ago

Hotels.com verified review

Gorgeous setting. Such a relaxing place. Staff lovely and friendly
Paul
icon-with Partner
with Partner
8.0
/10
Reviewed 309 week(s) ago

Hotels.com verified review

Hotel was modern. Reception was welcoming and helpful. Restaurant was only open to serve breakfast. Lunch/dinner was served in bar area. The food was nothing special. There were plenty of measures in place regarding COVID-19.
Karen
icon-with Partner
with Partner
10.0
/10
Reviewed 335 week(s) ago

Hotels.com verified review

We stayed for are 40th wedding anniversary, we had a wonderful time, breakfast was excellent as was the swimming pool and steam room. Would recommend this hotel to any of my friends
John W C
icon-with Partner
with Partner
8.0
/10
Reviewed 355 week(s) ago

Hotels.com verified review

Location is superb, situated right on the harbour. Room wasn’t the biggest but comfy, warm and clean. The only downfall of the room was the white micro balls all over the bed linen which cooling to and covered your clothes when you went near it. Bar restaurant was 10/10 with a great menu choice, superb value and excellent quality and portion size. Staff in car were all fantastic. Pool was really enjoyable and relaxing.
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Verified traveler
icon-Leisure
Leisure
2.0
/10
Reviewed 356 week(s) ago

Expedia Group verified review

My reservation wasnt processed by the hotel so didnt get a room and had to find alternative accommodation.
Verified traveler
8.0
/10
Reviewed 357 week(s) ago

Hotels.com verified review

Great scenic location, hotel is clean however a little dated in decor. Bed was not so comfortable but for the price it was okay. The staff were friendly
Verified traveler
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 363 week(s) ago

Expedia Group verified review

Fabulous location. The hotel was a bit outdated. The beds were slightly uncomfortable. Staff was friendly. If you like late night partying, this is a great location. If you're more in to quiet time, this may not be a place for you.
Number of reviews per page
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40