Overall Ratings & Reviews Pier Head Hotel

Lovely area for a quiet time away , but not a lot in the area so if your looking to get to shops or any amenities there isn’t much about Rooms are very warm, rooms are not cleaned daily unless requested , when requested only the towels where replaced but no cleaning took place Shower not safe, partner was taking a shower and the railing came down on top of her mid shower , if was this a child or elderly could of led to serious injury. Breakfast was good, food hot and fresh but due to this a lot of people where waiting on their breakfast , some people waiting up to 15mins on eggs / sausages , more staff required to counter this

it was great hotel will be back

Staff was great, room comfortable but no air, bathroom small no plug, food was good but the steak was chewy and not cooked as asked.

The hotel is on a lovely spot right on the harbour. The hotel itself is a bit dated. Our room was directly above the picnic tables for the bar customers so we had to put up with people having loud conversations outside our window. We had to leave the window open at all times because the weather was wonderfully hot, but the room had no air conditioning or fan.

Very bad weather, wet and windy, so enjoyed inside nice room and good food, friendly staff.

I liked everything about the property. A small dislike .my friend ordered a hot chocolate in the bar. It tasted awful and she didn't drink it

The hotel was lovely..the room was very good size..the dinner was great..free buffet breakfast started our day off perfectly..overall a wonderful place to stay

Beautiful location, friendly staff, a fine pub with great chowder

The room had a very gross stench. The attached pub was very fun though. Had to drink lots of Guinness so we couldn't smell the room when we slept

The condition of the bed was awful, the curtains were hanging off, no bath just a cold shower that floods the entire on-suite. The hot water in the sink and shower needs to run continual for 10 minutes before it heats up to any standar. This hotel is surviving on its location. Food was okay but pricey, the breakfast was very good

Check in good friendly staff room needs updating thick dust on bedside lamp cooked breakfast ok porridge was very disappointing made with water

The tub was quite small and caused my wife to fall tweeking her knee keeping us from our scheduled horseback ride. Beautiful area, but not a terribly lot do locally.

While the room was a bit tight on the width especially with a window (and curtains) at the foot of the bed it made up for it on the length. It was bright with 3 windows. Perfect for our too brief stay. We didn't get an opportunity to have dinner but the breakfast was perfect

Gorgeous setting. Such a relaxing place. Staff lovely and friendly

Hotel was modern. Reception was welcoming and helpful. Restaurant was only open to serve breakfast. Lunch/dinner was served in bar area. The food was nothing special. There were plenty of measures in place regarding COVID-19.

We stayed for are 40th wedding anniversary, we had a wonderful time, breakfast was excellent as was the swimming pool and steam room. Would recommend this hotel to any of my friends

Location is superb, situated right on the harbour. Room wasn’t the biggest but comfy, warm and clean. The only downfall of the room was the white micro balls all over the bed linen which cooling to and covered your clothes when you went near it. Bar restaurant was 10/10 with a great menu choice, superb value and excellent quality and portion size. Staff in car were all fantastic. Pool was really enjoyable and relaxing.

My reservation wasnt processed by the hotel so didnt get a room and had to find alternative accommodation.

Great scenic location, hotel is clean however a little dated in decor. Bed was not so comfortable but for the price it was okay. The staff were friendly

Fabulous location. The hotel was a bit outdated. The beds were slightly uncomfortable. Staff was friendly. If you like late night partying, this is a great location. If you're more in to quiet time, this may not be a place for you.