I stayed six nights. Unfortunately, I was awakened on two consecutive nights by the presence of rodents/mice. On the first night, they ate small chocolate eggs that were placed on the bedroom windowsill. I gave these gnawed eggs to the front desk. The staff member was shocked and did not know what to say. The photos taken leave no room for doubt. On the second night, the rodents woke me up twice. They were gnawing at food packaging in the trash can (which does not have a lid). I believe I am entitled to expect better than this from such an establishment, especially given the price paid (more than 150 euros per night). It is truly disappointing that the hotel, after being notified, denied the problem and claimed—incorrectly, as shown with various photos —that there was no evidence of rodent activity. This attitude is disheartening. In addition to the inconvenience caused, the hotel management appeared to suggest that I somehow chewed on these chocolate eggs myself. I deeply regret that the hotel considered my issues unworthy of attention.

Friendly check in. Very clean room. Great location.

Location is great, yet it is impossible to approach by car - thus if you have luggage, it is challenging. Soundproofing in the room is next to nothing; if some guests come back after the party, be sure, you know this

Lovely rooms and we were given an upgrade. Location is excellent in the old town close to plenty of choices of bars/restaurants. Really nice, small hotel with excellent friendly staff

Very clean room

Staff

Amazing

We had a really good stay and experience at Hotel Neuvice, staff very friendly and room is tidy and comfortable.

Beautiful 12 room hotel - modern upgrades & centrally located. Great staff & they even allowed us to stay until 2p (check out normally at 12 noon) for no extra fee. The only thing to consider is there is no lift & we were on the 2nd floor, so had to navigate two flights of fairly narrow staircase with our luggage.

Very good, many stairs

Hotel Neuvice is a nice boutique hotel in a busy area of Liège. Despite the general activity in the area, the hotel itself is quiet. The rooms are decent sized and very clean. The staff is very nice and helpful and were willing to let me check in early since I arrived at the hotel around noon. There are plenty of great restaurants close by including a tapas place just a couple of doors down called Mezcla. The hotel is a tremendous value given the quality of the property and convenience of location. It’s less than a 10 minute walk from the Montagne de Bueren, St. Paul’s Cathedral and the Saint-Lambert train station.

Great stay. Hotel was very clean, breakfast was good, and the staff was very helpful

Enjoyable stay in trendy boutique hotel on 'Artisanal' Street of Leige

The property was very cute and the staff was exceptional!!

The hotel is very nice with a very good staff. We were checked in and out by Odile. She was very professional and helped with some local sites to visit. Our room was very quiet and comfortable. The only suggestion I would make to the hotel is the carpet in the room was a bit dated and should be switched out for a hard surface material (laminate flooring for instance). Otherwise, great spot and would return if ever in Liege again.

Beautiful hotel at a convenient location. Staff are super nice and helpful.

Beautiful & cozy hotel! It was a little difficult to locate but was worth the trouble! Friendly, helpful staff and beautiful spacious rooms! One downside is no elevators (so this can be difficult for those with heavy luggage).

Boutique hotel on a very quiet alley.

So close to the Christmas market. Finding the car park in the dark and the Christmas market road diversions was a challenge!

great location in the old part of the town, but very modern rooms