Mark
2.0
/10
Reviewed 433 week(s) ago
Expedia Group verified review
This was a disaster from beginning to end. Nowhere, when booking, does it say that this hotel does not have someone on site to check you in. Nor does it say that you will be texted a code to enter the gate and your room. And since my US phone does not have an international plan, I did not receive the information that would have allowed me to self check in. I did not know until I arrived at the property and saw the sign posted. Luckily I banged on the door and met a staff member who was just leaving. He accessed the reservation and checked me in but gave me no codes to return outside nor even leave my room. As far as I could tell there was no mini market nearby and no mini bar in the room. Upon leaving the next morning for the airport I saw a vending machine in the lobby. Lots of younger people coming ang going at all hours and lots of noise. It is close to the airport which is why I booked but I am ceryain, for the same price, you can find a hotel in the same area with live help. I would never stay there again and I urge the hotel to note the check.in protocol on the booking sites.
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