The room is simple but comfortable and nice. It has everything you need for a pleasant stay. The staff is friendly and helpful, which made the experience even better. The Japanese restaurant is excellent—definitely a highlight of the hotel. Breakfast is good with a decent variety, and room service is reliable and satisfactory. Overall, a solid stay and good value.

Clean rooms

Delicious and a variety to choose

Spotless!

Clean room, great location and an amazing breakfast buffet.

My favorite place to stay in sao paulo. Front desk employees are very helpful during the check-in. You will always find an English-speaking person if needed. Rolms are spacious, clean and well maintained.

Above and beyond highly recommend excellent service And the staff very welcomed Next time will comeback .thanks for everything

The staff was helpful and friendly. The room was clean and nice and the restaurant was wonderful.

The place was clean, but decor and room amenities were a bit outdated. Tons of noise in the hallways and from other rooms so if you are a light sleeper, this is not for you

Nice, affordable hotel but located in a strange area with respect to walking. Need to go thru alleyways or loop around if walking to the hotel from public transit

Fairly happy with my stay, downside is outlets are not near the bed, had to come up with some idea to plug my CPAP machine and make it work. Toilets too close to the shower door, you really have to sit kinda sideways. Overall the staff really made up for it, I'd probably stay again if less than 3 days

Everyone is very kind and helpful

Very noisy. Housekeepers keep moving furniture around inside other rooms and you just can’t sleep.

The room presented in the pictures are better than you get.

Excellent

I can say that it is not a bad hotel considering the price range but the furniture is not that clean and the toilet leaks to floor. Hotel is safe but the area is not that safe, especially at night. You should use Uber and try to avoid walking around this neighborhood.

The staff was friendly and helpful. The hotel is located in a secluded residential area, so there is no traffic or street noise, which was great. However, there was constant noise disturbance from the hotel guest in the next door rooms, even at nighttime. I didn't like it. Walking to the subway station or to any nearby commercial area with stores, restaurants, services, etc. is a short, but uphill and unpleasant walk, which may not even be safe, as streets are deserted also at daytime. The walk takes you through a mini-shanty town like small residential complex and it is somewhat scary. The hotel has a shuttle car transportation to the metro, which is a great concept, but this is all, as the practice it doesn't work efficiently.

The hotel has 2 towers (1 and 2). I stayed at tower 2 and the internet connection was horrible! I couldn't have a stable connection for more than 5 min before losing it. And the TV wasn't working smoothly either. All channels kept freezing until I just gave up. The bed and bedroom area was good and comfortable, but I cannot say the same about the bathroom. The shower was good, but the bathroom area was too small. The room had the think and a really tinny space for the tooth brush only. Too small.

The hotel staff is very friendly and helpful.

The hotel is located in a good place nearby the subway. I love the swimming pool