Auberge des Nuages

Explore Auberge des Nuages
7.8
Pleasant
From 644 reviews
Cleanliness

8.4

Room Comfort

7.8

Location

6.2

Service and Facilites

8.2

Traveler Reviews Auberge des Nuages

Number of reviews per page
20
40
Top reviews
ghislaine
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Le minimum sur la qualité
francois
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was dirty. Some old tissues was on the floor and drawer. A lot of dust particularly on the television. The smell of humidity in the room. Really disappointing!
Jany
icon-with Pet
with Pet
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Très accueillant, belle place rapport qualité prix/prix. Installation entretenue correct fonctionnel. Place propre et belle terrasse, belle vue! Super agréable du voyager avec son chien. Mentions spéciale pour la machine à glace c’était super d’avoir ça !!
mario
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

pas d aide climatisé mais sur le bord du fleuve beau ptit vent
Guanxing
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Our family from California stayed here and booked two rooms for us and our two college-aged children. The hotel was clean, quiet, and comfortable. The location was very convenient for accessing the nearby national park, which made our trip much easier. Overall, it was a pleasant and restful stay for the whole family.
Shourjya
icon-with Friends
with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We had a truly pleasant stay. The view of the St. Lawrence River was absolutely breathtaking — the kind you’d happily wake up to every morning
Alexandre
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Auberge calme et bien entretenu. Les propriétaires sont accueillant et sympathique. Les chiens sont acceptés et c’est grandement apprécié. Parfait pour un couple de visiteurs.
William
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lots of things broken, blood stain on the mattress and sheets, terrible….
Stephanie
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very warm welcome, very clean place and great location. I highly recommend this place !
Yves
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Auberge rustique bien maintenue. Nous étions dans la chambre 19 (petite maison) avec vue sur la mer un lit simple et un lit Queen. Les meubles sont vieux mais ça fait l'affaire À visiter les Jardins de Cap-à-l’Aigle, la fromagerie de St-Fidèle, les chutes Fraser et l’Astroblème.
sylvia
icon-
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

J'ai bien aimé qu'il y ait une machine à glace, c'est pratique pour les longues route si on veut de l'eau froide.
Michel
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Très propre, tranquille. Joli emplacement parfait pour moi
Margaret
icon-
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The only photo on your website that reflected the property was the one of the single single house left of the driveway. The sign at the road said "Nuages Hotel", when I went to check in a paper on the door said "Auberge des Peupliers". I had no idea if I was in the right place. The front desk was the only place I saw. The clerks could barely communicate in either French or English. I was required to sign a receipt, which they could not print a copy for me until 2 days later. The receipt they had me sign was for $159. 82 cents less than my receipt from Expedia. That is a very steep commission on the part of Expedia. There was nowhere to unpack and put my clothes for a 5 night stay. The room was clean enough but to get to the room it was necessary to go into a long, stale smelling hallway, which was laden with furniture. There was a pop and water machine outside this building but neither was connected. The washroom was right inside the entry door, completely cut off from the bedroom. There was a fridge. There was a coffeemaker with 2 pods the entire week, as no service was done to the room in 5 days. The entire property is old and in need or updating.
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milad
icon-with Friends
with Friends
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We had a really pleasant stay here. The bed was very comfortable, the room and bedding were very clean, and everything we needed was available and convenient. Our room didn’t have a special view, but the location itself was beautiful. There was also a shared terrace on the floor with a lovely view that anyone could access. The room included a coffee maker, cups, a TV, and a small table for meals, and there was a shared microwave available downstairs as well. There were also accessible power outlets outside that could be used for charging electric vehicles if you bring your own cable. Overall, a cozy and comfortable place to stay for the price.
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Donald
6.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Pas de déjeuner offert!
Carrie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Small but really clean, nice experience
Lorraine
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Great view of the St Lawrence from a tiny but cute balcony!!
Rejean
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

No armchair. The room did not look like in picture
Jean-Philippe
icon-with Partner
with Partner
8.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

We stayed here because it was pet-friendly but unfortunately my pet passed just the month before. It's a dated hotel, and could use a renovation, but overall no issues. Service was excellent.
ERIC
icon-with Partner
with Partner
2.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

I'm sharing photos to demonstrate the true state of the place, and because I've noticed that the owners respond viciously to honest Google reviews. The hotel no longer looks like the old photos; there are new owners. First of all, the exterior is poorly maintained. And inside... I warn you to avoid this hotel. The rooms aren't cleaned between guests. As you can see, the shower was very dirty. The towels were folded, but dirty and wet, as if they had given us the used towels of the previous guests. I've stayed in hostels that were 1/3 the price and 10x cleaner. The floorboards were so dirty you couldn't walk without slippers, the mattress was extremely uncomfortable, and the room had a damp smell that persisted even with the windows open. The owners speak very little French or English, making it impossible for us to be understood. We kindly asked for fresh towels, but the owner was rude to us, telling us there weren't any more. So she put our towels in the dryer and then gave them back to us, still wet and unfolded. We couldn't stay a second night. We booked another hotel. Please check out the photos, as you will see I am not exaggerating.
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