6.8
Pleasant
From 531 reviews
Cleanliness

7.2

Room Comfort

7.0

Location

8.0

Service and Facilites

7.8

Traveler Reviews 7 West Motel

Number of reviews per page
20
40
Top reviews
Maurice
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I stayed for a night and I felt like it was auditioning for a “before” scene in a cleaning commercial. The bathtub looked like it had seen things… none of them involving soap anytime recently, and the water pressure was so weak it could barely rinse off a thought. To top it off, the front desk clerk greeted me with what I can only describe as a full-on “lip corner science experiment” going on, which made maintaining eye contact a bit of a challenge. Safe to say, not exactly the warm welcome I was hoping for.
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Sandra
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room, privacy, had a free upgrade which was appreciated, no insects, comfortable sheets, great price, friendly staff
Don
icon-with Friends
with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room
Lea
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Alex the front desk is very accommodating. It’s just that our door screw was broken. And bathroom tub need major repairs or renovation. But it’s quite otherwise.
Alain
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Clean room, good customer care and great attention of the receptionist to underastand the need of the client
shifan
icon-Leisure
Leisure
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Washroom door did not have a latch to it.
Elizabeth
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Dirty and old - fire alarm went off several times in middle of night. Freezing cold and heater was so loud like a freight engine Worst experience I’ve ever have left at 3am
Caroleanne
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The staff was amazing. Easy check in and check out. Just what we needed. Good price.
Karampal
icon-Business
Business
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Good service
Josiah
icon-Leisure
Leisure
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The staff I interacted with were helpful and pleasant but my main concern was the level of cleaning done. There was large bits of old food and garbage under the beds (quarter sized) and there was hair throughout the sheets.
Jennifer
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

There are only a few options for hotels / motels in Carleton Place. This one was much cheaper than the Comfort Inn, and since I just needed a place to sleep, decided to try it. Paid $100 for a Friday night and I slept fine. But the bathroom and sink area were not great. Lots of rust and decay. Couldn't get the tv remote to work. I could turn it on with the button on the side of the tv, but the side buttons would not change the channels. Since I only wanted to sleep, it wasn't a big deal. Handy to have a little fridge in the room.
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Donald
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Staff courteous. Added amenities would be nice. Close to everything.
Katrina
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Nice place
Valerie
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Look sadly the place is old and in rough shape. Racoon was crawling on the roof in the middle of the night which initially scared me when it woke me up. Floors were so dirty. Price is okay and the owner was trying but he did want more money for a second room choice. We stayed but will not be back.
John
icon-Business
Business
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Room was well made
Gilles
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

I personally would not return or recommend using this motel. First room had banana beds and needed a lot of work to spruce it up. Second room was better but not as advertised.
Steven W
icon-Business with Friends
Business with Friends
4.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Meh
Kirsty
icon-with Partner
with Partner
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Simple motel room but had everything needed, clean and comfortable. Very friendly host who kindly upgraded us. We will stay again next time we are passing through.
Derek
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Clean, quiet room. Buildings need some noticeable maintenance, but doesn't affect the quality of the room. Kitchen in the room was great. Just needs a few items such as a dish cloth, dish towels, dish soap, paper towel. Things to help guests tidy up. Beds are a bit too firm and the room was overly warm for what we country folks are used to but no thermostat in the room makes it difficult to regulate. Overall, we had a pleasant weekend stay and would recommend anyone needing a decently priced room to stay at the 7 West motel.
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richard
icon-Business with Pet
Business with Pet
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The property is dated. It in need of an upgrade new bedding flooring. Good value though can’t complain about that.
Number of reviews per page
20
40