5.6
Fair
From 209 reviews
Cleanliness

6.2

Room Comfort

6.0

Location

7.2

Service and Facilites

7.2

Traveler Reviews Gateway Motel

Number of reviews per page
20
40
Top reviews
Recentguest
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 343 week(s) ago

Expedia Group verified review

The manager was friendly and helpful when the hot water tap didn't get hot. He stressed it was a seasonal operation and they were shutting down at the end of October. It was a cool night 3C. The room was cold and we had to crank up the baseboard heater to full to get it warm enough. The bathroom was ice cold. Could not take a shower as the floors were too cold. Perhaps in the warmer months this property would suffice.
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Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 344 week(s) ago

Expedia Group verified review

Not far off highway 401. Close to downtown and boat cruises.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 345 week(s) ago

Expedia Group verified review

It’s a good trip for me. Motel is clean, room is big and it’s very close to wharf.
Margaret
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 346 week(s) ago

Hotels.com verified review

The booking and getting in were good. A bit of a musty smell. Staff was excellent. room needed work.
Utkarsh
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 348 week(s) ago

Expedia Group verified review

Excellent place to stay . Awesome & friendly staff
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 349 week(s) ago

Expedia Group verified review

Very decent for the price. The beds were comfortable. The room had a mini-fridge and microwave.
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 349 week(s) ago

Expedia Group verified review

It’s like a typical motel, but the beds and pillows were exceptionally comfortable!!! The gentleman at the front desk was very friendly and helped us get checked in quickly. Only downside was that a family with lots of kids had rented the 2 rooms beside ours and clearly had the adjoining door open between them because their kids were running back and forth like a herd of elephants which shook our whole room; I could even feel the shaking while I was laying in bed! They’d always rein them by 11pm, so at least we still got a good sleep, none of which was the motel’s fault, just bad parenting.
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Verified traveler
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 351 week(s) ago

Expedia Group verified review

What we didn't like was the room felt like it was dirty and smelt, we didn't unpack or take anything out because you didn't want your stuff to touch anythins
Verified traveler
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 351 week(s) ago

Expedia Group verified review

Nothing spectacular about this motel, as a matter of fact the physical look isn’t good at all , it’s very old and not renovated to push up the standard . In my opinion I think this type of motel shouldn’t be listed on the website . There are flies/insects by the entrance light into the room always waiting for door to be opened and go inside. And I was also charged $20.00 for an extra guest which was not provided for. My experience at this motel was horrible.
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Verified traveler
icon-Leisure
Leisure
2.0
/10
Reviewed 351 week(s) ago

Expedia Group verified review

The room weren't nice the plugin in the bathroom wood work no plag for the tub you can see outside the door when it's closed the bed is hard and the rugs are filthy dirty I would suggest this to anybody just motel and I found a handful of thumbtacks in the driveway
Verified traveler
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 351 week(s) ago

Expedia Group verified review

It is inexpensive, clean, quiet and a couple of minutes to centertown. No frills lodging. The facilities we occupied were worn but in working order. Note the outdoor pool was out of service and needs repair..
HH
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 352 week(s) ago

Expedia Group verified review

It was convenient for a family of six but there was (and still is) an unauthorized charge on my credit card. And the only phone number I can find for the motel goes to a voicemail that doesn't even say the name of the motel, so I cannot discuss the issue with them. I'd hesitate to go back or recommend it.
Verified traveler
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 352 week(s) ago

Expedia Group verified review

This property is way different from pictures. When we arrived, they were replacing the roof, taking electricity from our room i.e. workers walking into our room with boots ... This property is fine to stay for sleeping but absolutely over priced. Also bed sheets were dirty.
Verified traveler
icon-Leisure
Leisure
2.0
/10
Reviewed 353 week(s) ago

Expedia Group verified review

This property should not be on Expedia site. Misleading customers.not fair for other property when serving better and same cost. I offer one of your stuff for free one night at my cost. This property should be closed. On other side your expedia agent hang up on me while reviewing the issue and never call back fo follow up.
Victor
icon-Family
Family
8.0
/10
Reviewed 353 week(s) ago

Hotels.com verified review

We had a lovely 2-day trip to Gananoque. We did a 1,000 Islands boat cruise, and saw some local sites. The manager of the hotel was very nice and friendly. He gave us restaurant dining tips that were outstanding. He also helped us with our trip away. We wanted to go to Kingston and he recommended that we take Hwy 2 because it would take us right downtown Kingston. We wanted to avoid the 401.
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Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 353 week(s) ago

Expedia Group verified review

The owner has just taken over this place and is trying to do it up. It is aged, but has potential.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 353 week(s) ago

Expedia Group verified review

Everything, over priced and not as advertised. What more can be said.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 354 week(s) ago

Expedia Group verified review

No hot water! Run down property. Not comfortable. We did not stay for breakfast.
Kk
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 354 week(s) ago

Expedia Group verified review

Close to the boat cruise and other store restaurants need more cleanliness
Fay
icon-Leisure
Leisure
4.0
/10
Reviewed 354 week(s) ago

Expedia Group verified review

Property was rin down - needed paint and repairs eg carpet was taped in main area. TV Volume control did not work lighting in main room poor Breakfast consisted of coffee nade with local water - sulfur? Chlorine? Jam was almost gone except for bottom of jar scrappings no fruit cookies were broken and soggy commercial orange juice and yogurt were fine Trivago advertized the room for $99 but when I went to the site it was #129 (original price)
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Number of reviews per page
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