Overall Ratings & Reviews Hotel Krone

Staff bit grumpy but location and facilities good.

The hotel itself as a whole was pretty great. The pool was always clean and cool water for hot summer days. The room was clean and plenty of towels available. The shared bathroom and shower were great and clean. Breakfast was continental and with good enough variety. We dont drink coffee but the owners offered fresh coffee. We didnt eat dinner or lunch at their restaurant as we were out and about during those hours. The property is well maintained, and in a beautiful spot! Very close to the gondola lift, and that was amazing. Very few people in the area speak English though, so come prepared to use a translation app or interpreter if you have one. The only negatives were that there is no air movement in the rooms - so it was warm and humid, no A/C, no fan. To counter that at least we could open the window, and it is pretty cool at night. And, though the facility is non-smoking inside, the other people visiting would smoke right outside the door to the pool and then leave that door wide open, so all the smoke/smell came in and our room was also right by the pool, so we got the smoke smell either through the window or through our door and couldnt escape it if we were there.

Quite, Comfortable, Tidy, Safe and Good Attention!

Hotel was found to be locked and nobody was inside. Even though hotel booking was confirmed by Expedia, received a message from the hotel that rooms were not available on date of stay. It was very confusing and disappointing but still drove there to find all access doors locked. Had to knock on the door but no response and had to call the property a couple of times to get the front door unlocked eventually. bed sheets had a lot of hair littered on them, looked never cleaned before the room was assigned to us. room had no fan or A/C. However, breakfast and views were fantastic.

The room was clean, a good size and beds were comfortable. Some hooks on the wall for coats etc would ve useful. Breakfast was good; there was a good selection. Staff very helpful.

Fabulous little hotel. Very good value and nice food.

Our room had vey weak wifi sugnal ,we were locked out around 9pm and called the only phone on our contact but nobody answered phone. Staff English was poor had problem communicating, credit card reader had problem to read credit card. There is no after hours reception service and only phone is local phone that nobody answers.

Great restaurant and family run place. The directions from Expedia website took us the long way around and we were walking. It’s a long walk from the train station. But it was a beautiful view.

Same-day booking for this hotel. Booked a family room. Beautifully presented hotel, clean and spacious room with a very good bathroom and a comfortable bed and lovely views from the windows. Breakfast was everything we needed. Would recommend.

Very good hotel considering the price. However, if you arrive before the restaurant closes, you can't park in front of the hotel.

Very friendly lady even though we was late she still checked us in the views are put of this world would come again

Located not too far from Andermatt.

When we arrived at 9:56pm on Christmas Day (12/25/2022), there was no one at the location. I spent more than 5 minutes, tried to get human being to speak, finally the wife & husband opened the door, told us to get out of the building, we showed them our reservation, they asked us to look for other hotel to stay for the night. They were very rude, said they did not speak English. We called police office, then, police office spoke to them, then, they gave use a room, which had no heat. They blamed Expedia. I sent message to the hotel around 9:30pm when we arrived the local bus station, & told them we were on the way. They said the later arrive till 22:00pm, but, no one were there at that time on Christmas Day. From reservation said: breakfast time from 7:00am to 10:00am, they told us the breakfast is 8:00am to 9:00am.

We had booked a double room and when we got there, we were given a room with 2 twin beds. When we mentioned this, they didn’t seem to care because all they said was that they were sold out. The staff were not friendly. We had travelled a full day and decided to eat at their restaurant. The menu was not clear…a fondue for 2 (listed on their menu as for 2 people), we were told that the price was per person and we were double charged. We do not recommend!!!!

you share the toilet and the shower. can be a bit strange.

clean room, nice view , good reception

The morning staff was alright, but the night staff was very uninviting. The beds were basically pull out couches, the heat was off (we visited in December). The bedding on one bed was for children even though we specified 3 adults. The bathroom was nice and big and clean though- that was nice.

It's a quiet hotel with a very nice view. The staff was friendly and very helpful. A perfect place to relax. It's better to have a car to enjoy the surroundings.

We stayed for one night. The man in charge speaks good English and is very friendly. The room and en-suite were both large and clean, the beds were nice and comfy. The staff were friendly and the hotel bar, restaurant and breakfast provided good service. Very happy with food and meals. Ample parking. Disappointed couldn't used the last of our Swiss curency with our credit card for the bill.

Enjoyed my stay. Motorcycle parking is free.