Overall Ratings & Reviews Spruce Hill Resort & Spa

Property was disgusting with old mattress laying around outside.

It was a good price, it was clean and quiet.

My room was very comfortable and spacious with a beautiful view.

No towels in room, breakfast was frozen bread and muffins from freezer and Hard boiled eggs in warmer. We were checked in by a man in a bathing suit we had to call to come to the desk. There's no blackout curtains and a window above patio door people can see in. And you share patio with everyone on your side of building/ floor. Awful awful place!

Beautiful property and room was clean and confortable. There is some disrepair externally - the buildings would have been stunning a few years ago. Regular front desk staff were not available. Maintenance filled in and was very friendly but obvisouly not trained for this role. Pool and hotub were nice. Breakfast was basic. Very enjoyable overall in a nice forested settung with amazing access to local trails.

Great value. Manager is really nice. Loved the location.

The pool and hot tub were nice. It was quiet when we went so we had both to just our party. The room was clean and the beds were comfy. It seems like lots of people live out there for longer term and less guests checking in and out. No one at front desk when arrived so went and used the pool until someone was available. They were fine with this. Went to see about breakfast at 7 but no one was around. A gentleman who uses the gym let us in. Nothing set up for breakfast so went and used the pool. It was pleasant in the sense the place was quiet and we just seemed to help ourselves. There was a phone number to call if you needed anything which I’m sure they would have accommodated too.

Great customer service

WHAT AN ABSOLUTE DISGRACE!!!!!!!!!!!!! Bedbugs and the Regional Health Authority has a Boil Water Advisory posted on the doors. Walked into the room and got hit by the smell of Mold. Moved the night stand and there were two (2) bedbugs there. The rating on Expedia is FRAUD.

Checked in and went to the room. Opened the door and propetly hit by the smell of mold. Checked behind the night stand and saw two bed bugs. Turned around and saw rhe two boil water advisory by the health department. Dirty, disgusting and not fit for occupancy. SHAME ON EXPEDIA PROMPTING THIS DISGUSTING PLACE.

We love this place! It is in a beautiful part of the world with fantastic hiking, biking, golf and paddling nearby. The pool and hot tub area is very well maintained, with full change rooms and saunas. This is a hidden gem for travellers and a perfect stay for outdoors sportsters. It would be a perfect stop en route from south to north! The rooms are quaint, with beautiful views out back. The suites are very clean, comfortable with lovely sheets and towels and comfy mattresses. The night sky! The quiet! Ken is a fabulous host, very amenable and honest.

Reasonably clean but dated. Big gap under the door. Could smell a faint old smoke smell in the hallway and bathroom, despite rooms being no smoking. Included breakfast was mediocre

Staff was very kind and very understanding of our late arrival from out of town.

Shower control was broken at check in, nice buildings and large rooms

It was not as advertised and we were over charged. It is definately not a resort spa. Breakfast included means toast, cereal, yogurt and a steamed egg.Tea and coffee. It should be advertised as a quiet place to sleep. There is no pool etc. We feel cheated.

The beds were great the room was quiet and clean

Lost our Expedia reservation that we made months in advance and had no room for us. Told us it was Expedia’s fault for the mix up and told us to try another place down the road and ask for a deal. Do not recommend at all.

We arrived late and the staff was very friendly and welcoming. Rooms were clean and bed was comfortable.

No creamer in room for coffee. Cleanliness was an issue. Dusty overhead fan. Unclean AC vent. Hallway smelled funny like animal smell. Breakfast was a little disappointing.

There was deodorant and a six pack in the closet. Not a hidden gem. Child screaming mommy for like hours. Water pressure was weak. I felt like I was in my grandma's creepy basement. Broken window screens.