Really great character and location of the hotel. Staff are friendly and helpful. The rooms (floor 1) we stayed in where a little bland, yet comfortable. However two major issues... 1) The central heating pipes banging in the morining wake you up... 2) If the pipes don't wake you, the elephants on floor 2 will! A real shame as hotel, food and staff were great - but came away feeling shattered with no sleep!.