Overall Ratings & Reviews Casa Puente Hotel Boutique

I would suggest covering the window over the door to help darken the room at night. I was in the first floor and my room only got dark once the lobby lights were dimmed. Other than that the hotel was nice.

We loved this hotel, unique for its art, quietness, kind and helpful staff and great location. We highly recommend it. Points of improvement: The area around the hotel is not super tidy. The pool was empty.

Casa Puenta is a charming house on one of Valparaiso's many hills. Each guest room is designed by a different local artist, and the shared spaces in the house were full of beautiful art. The owners, and the entire team were very lovely and made us feel both at home and on a luxurious vacation. Thank you so much for a magical time! Like many of Valparaiso's buildings, it is only accessible by stairs, which is the only downside.

The staff were wonderful. Thank you Christopher.

Service was great! Location, great! But you need to always ask the staff to leave or to enter as it is good security. Car is parked in a locked parking so you need to ask to get stuff in out and to go. Downtown so location is perfect! But with downside like dogs barking at night and morning.

I liked that the hotel is almost an art galleria, with several paints and sculptures. They have a secure parking that's not common in that area. Staff is friendly and kind. It's not far from the famous urban art streets that are recommended to walk during the day. Avoid the halls at night.

The art in the rooms and in the hallways. Breakfast was very bad. Staff was very nice.

Off street gated parking is a real plus in Valparaiso! Staff was very helpful!

Very fancy and nice place. Our room's TV only had channel, but for a soccer game we wanted to watch they let us use an adjacent room to do so. Fancy lighting but the light in the hallways was too poor to see the room lock well. Also bedside reading lights should be added.

Great location. Very helpful staff. Quirky property that suits the neighbourhood. Highly recommend for those who enjoy individual accommodation

You have to take some stairs to enter the property but that is normal in the “cerros” of Valparaíso and the staff is ready to help you with the luggage. They also offer a safe parking place which is not that easy to find in Cerro Alegre.

Very nice hotel

The staff was extremely helpful and the hotel itself was a delight with a great location .

Nice hotel, but a bit Worn down. Good location. Very nice staff, arranged pick up in the harbor and transportation in end of the stay to Santiago

The hotel has lots of style, with unique art on every wall! Easy walking access to dining and murals and views, if you have strong legs! The staff is exceptional for attention, advice and help with reservations. It is very quiet. We extended our stay. Sunbathing is good, but the pool is very small. The rooms are large, with traditional furniture and very good beds and showers.

Fantastic stay in Valparaiso at this hotel! The staff, in particular, Juan Jose, was amazing. Felt very safe and well taken care of. Hope to come again!!

This hotel is a lot older and shabbier than it looks online. We were given a room facing the cliff, so no view either. Still enjoyed our stay due to the great location. The town of Valparaiso is quirky and fun, this hotel is in perfect location to walk the lanes of restaurants and bars. There were some great restaurants in the town, had fantastic food, wine and pisco sours!

Excellent value for a unique hotel. Was a little difficult to find, but the staff were very helpful and guided us to the property. Would definitely recommend!

Beautiful views, fabulous staff!

The service was excellent. We arrived and had a very bad impression from the street. As soon as we steped inside - uau! What a jewel.