Overall Ratings & Reviews Travelers Apartamentos & Suites Castellón de Juanambú

It is spacious, the staff is excellent, the location is fantastic, kitchen utensils are well-suited, the bed is comfortable, and a balcony with a beautiful view of the mountains. The only thing you need is to add the cleaning service and change of bed linen. But I DO recommend this place.

I was very satisfied. The owner was very intentive. And the front desk was very nice. Helped with all my questions.

Buena opción de hospedaje y todo conectado

Nice comfortable apt in a nice area.

Was charge a higher amount, they have no cleaning service and if you ask for cleaning service there was an extra charge, they service no breakfast. The staff was nice and allow for business meeting which make this location the correct for business but they blame everything on covid

Amazing place to stay, quiet, clean, the viewing. Great food you'll feel like home there . Me and my family enjoy it.

Great location. No noise problems during day nor night. Walking distance to great restaurants and nightlife. The staff is attentive and approachable at any hour.

what a nice place very clean amazing service let me tell you again amazing service

The two gentlemen at the front desk were very helpful and service oriented .

Overall a great stay, pros- good location, felt safe walking around neighborhood. Cannot say enough about staff EVERYONE was Great and helpful and room was spacious even had a safe. Cons- there was a film of dirt in closet, had to use sani wipes to be able to put clothes down. Air conditioner is OLD and Needs to be replaced like NOW too noisy and at times it barely cooled the room.

We enjoyed our stay. Although there are shops and restaurants nearby, the hotel sits at the top of a hill which makes it difficult for an elderly person. The wifi had very weak signal and it kept dropping connection. The staff was wonderful and very attentive.

The shuttle is not free and you have to pay per person and not the room. Stayed in the suite and the space was fantastic. Bed and pillows were super sorry firm which I love. Wish I could find the same pillows in the US

Hospitality was great couldn't ask for anything else. The front desk personnel were great

The service was excellent, my only complaint is no hot water

El Edificio tiene excelente ubicación y los apartamentos son amplios y confortables.

Fue una muy buena experiencia para disfrutar de Cali en familia, la comodidad, el Bienestar y la ubicación fueron excelentes!

Nos fue muy bien. Excelente atención y amabilidad

me fue muy bien , lotamre en cuenta cada vez que viaje a Cali.

Todo fue muy bueno hasta el check-out, además del seguro hotelero me cobraron $50,000 en impuestos, hasta ahí nada de raro, lo malo fue qué se negaron a reportar los $50,000 en la factura a la vez que indicaban un pago inferior al qué hice por las dos noches argumentando qué yo me estaba beneficiando al pagar los impuestos por valor menor......lastima porque hasta el último momento estuvimos contentos pero muy dudoso su proceder, quedé con la impresión de haber pagado la comisión yo a hoteles.com

Buen sitio para relajarse, disfrutar del sitio y la vista, adicional para disfrutar de la gastronomia de Cali.