It was awesome. No complaints. Would stay here again in future trips.

The receptionists are so rude and changed my original booking from a 4 people dorm to 16 people dorm, when I asked them they asked me to pay more if I want to stay in my original room. Not so friendly and making things very difficult.

Located in a great spot in the city and all of the staff members were excellent. They have pretty good ac. Showers are cold but it didn't really matter because it's super hot and humid!

Nice area close to everything in town center

This is a great hostel! I booked a triple room for a two night stay prior to a Ciudad Perdida trek and a one night stay upon our return. Instead of the triple room (which looked nice on their website) they put us in this great room called Kinky, which is a huge lofted room with it's own entrance next to the hostel with space for 6 guests. We loved it! The pool is a bit on the small side, but it's surrounded by lovely huge palm trees and it's certainly big enough to cool down when needed. There were good things on offer to guests - playstation, big screen TV in a common space for films, board games, rental bikes. Initially I had tried to book a different hostel that seemed to have a nicer pool but in the end I am so glad we ended up at Villana because it is definitely in the best part of the city - very close to cute restaurants and bars. This is very important, because Santa Marta on the whole did not feel overly safe, and we felt a bit vulnerable at the idea of walking around most of the streets after dark. The one problem we had at Villana was with the laundry service. Our clothes weren't ready when they were supposed to be our last morning, and so we had to delay our transfer to Tayrona. When we sorted through our stuff after leaving Santa Marta we found that a lot of it was still dirty and some of our things were missing. Apart from that our experience with Villana was very positive.