Overall Ratings & Reviews Hotel Pance 122

Overall good experience only thing was not having free breakfast which was sold to me when booking it on Expedia. All options on the room selections had free breakfast. When arriving at the hotel, they said no breakfast was included.

Nice hotel to stay at. The staff are professional and friendly. My 2bdvstay here and I will stay again.

Excellent service

Close to the place we will stay

Amazing stay!!

Everything was great only issue was food wasn’t that great. Breakfast that’s included is not great and it’s the exact same thing everyday. I just wish they had different or more options daily.

Lovely staff

Unexpectedly nice, friendly, efficient , comfortable and accommodating Wonderful rooftop breakfast Loved my stay Compliments to the smiling staff

Great place to stay The staff is superb.

I put my elderly mother up at this hotel thinking they would be kind to her. Instead, they tricked her into ordering $100 worth of dry cleaning. They offered her a laundry service, and she asked if it was a regular washer and dryer, and they said yes. My mother has never used dry-cleaning in her life and asked to make sure it was a regular laundry service. Towards the end of her stay, they started calling her room to come to take care of her bill, and she was appalled to find out that they had LIED to her about what service she signed up for. She talked to a manager and offered to pay half of it and he agreed. Then, when she tried to check out, the front desk girl said she would call the police if she didn't pay. WHO TREATS OLD PEOPLE THIS WAY???? My mother was so embarrassed and in tears when I came to pick her up. What a horrible thing to do to a guest.

Greay, new, clean, homemy, godd play for a short stay.

We had a great time at this new hotel, everyone was really nice and clean and friendly. Can't wait until our next visit to Pance, and hopefully the steam room and jacuzzi are finished so we can enjoy them.

El personal encargado del check in, bastante mal educado, si bien llegue antes de las 3pm, el hotel estaba desocupado y solicité que me adelantaran la entrada, a lo cual respondían con total descortesía para luego decir que si era probable, si pagaba un extra. El aire acondicionado de la habitación muy mal, el mini bar, no tenía nada, solicité unas botellas de agua y se demoraron medio hora. Para recatar el personal del restaurante.

Realmente nos gustó. Solo tengo una cosa por decir y es que las almohadas si son incómodas (para mi gusto), ya que son muy altas

Excelente

Buen hotel de ambiente tranquilo, limpio y de buena atención, el restaurante del primer piso es delicioso

Muy malo el restaurante y muy costoso, El pan y pandebono del desayuno son horribles, El personal de recepción necesita ser mejor capacitado

La atención en la recepción fue terrible, me atendió una niña muy grosera

Muy buen alojamiento

Excelentes instalaciones, muy mal servicio de comedor