The AC didn't work, they knew it and just pretended to check it out. They end up giving me a fan which was ok because it wasn't that hot. The place is clean and some of the service staff are very good. Wish the bar had snacks while it's open and not only during specific hours. They have many people behind the bar but no one cares to go to the beach area to offer food & drinks. It's probably one of the best hotels in Nosy Be but still needs a lot of improvement. Also at check out I paid with credit card but some items had to be paid with cash, no specific reason explained.

A bit of a drive from the airport. Reception area and staff were amazing. Grounds are beautiful and well kept. Rooms are very clean and spacious, only tea no coffee in rooms. Beach area was nice with beautiful sunsets. Bought items from ‘locals’ on the beach. Booked a massage and to our surprise, the local vendors were also our masseuses. The restaurant staff could use a bit more training, English was a challenge so my husband had a hard time getting guaranteed gluten free items. Service was also very slow at best.

This was my first visit to the island resort. They were very welcoming from the start. Even though I didn’t speak the local language, they were very pleasant and polite. The accommodations were very nice and private. The food menu had many choices and appealed particularly to the French and Italian people. They only suggestion I would give is to have another menu to rotate into the mix. The beach was beautiful and very accessible to the hotel guests. The walk to the beach is super close. There was always a tuk-tuk driver available to take us to town and they were always friendly and accommodating. I do recommend this hotel but be prepared for the many short “normal” power outages that occur daily.

Nice hotel

Amazing place with great staff and very good food. Service is fantastic and the gardens are very well curated. Highly recommended!

The facilities overall were nice and the landscaping was beautiful. The bathroom was odd in that I had to stand in a raised tub to take a shower and the shower head was at chest level (I am 6' tall). My biggest concern was the lack of communication from the hotel. I could not find an email address and was not able to understand staff when I called. The island is very interesting, but I wish I would have known that police expect bribes to leave the airport and to use the roads...

We enjoyed our stay at boutique hotel very much. It is quite a big resort with all the buildings, restaurant and other amenities made out of African wood. A lot of carvings and decorations in African style -makes you feel that you are in Madagascar. The food was delicious.The Lady - the owner and manager was extremely helpful and nice. We could learn a lot from her about Madagascar and Nosy Be, because she could speak very good English. It was much more difficult to communicate with the stuff if you did not know French. The rooms were spacious and comfortable and very tastefully decorated-with big attention to details. We hope to come back here again!

Nobody speaks english (not even in the reception) we had to wait a while for the owner who speaks english to explain basics things like what time the breakfast is and where at, as well what's the wifi code is, where the spa is and how to book it/pricelist and etc. It was abit unorganaized. The owner was abit rude and not service minded at all. The pluss side is that the hotel is beautiful, room is amazing and big. Everything is clean.

The resort was very quiet and no kids to be seen for miles. Extremely relaxing and the staff were incredibly nice and helpful. Saw the owner multiple times during my stay and she was very nice and accommodating. The grounds could have been manicured a little better and the bathroom needs to be update a bit but overall experience was wonderful. I did 2 excursions through the hotel that were so much fun. (Lokobe reserve and snorkeling in Tanakelli (sp) island). The free breakfast was nothing to write home about but it worked. Don't forget your insect repellant and malaria preventive. The mosquitos are horrific! Would definitely go back to this resort.

Oikein kiva resort Nosy Be:ssä. Ravintola oli varsin edullinen ja ranta hotellin kohdalla oli puhdas. Pää-uimaallas oli pienehkö mutta hyvässä kunnossa.

Très agréable

Personnel courtois

oui

Le style de l’hotel

Prachtig hotel, groots, mooie tuin tussen de verschillende gebouwen. Ligt letterlijk aan de zee, strand is zo goed als privé. Eten zn cocktails zijn superlekker. Communicatie met personeel verliep wat stroever, ontbijt was niet doorgegeven, kluis blokkeerde en was 12u wachten vooraleer de reservesleutel kon gehaald worden, vertrek en info naar uitstapjes was wat vaag.

Estuvimos 6 días en el hotel. Casi todo el personal es muy amable excepto una persona de recepción, con la que tuvimos varias “confusiones” con el precio tuk tuk y la cual indicamos que queríamos media pension e hizo caso omiso, teniendo que volver otra vez a recepción y pasar incomodidad. Es un hotel muy comodo y bonito, aunque faltaría que parte de las 5 personas que estan en la barra viniesen a la playa o piscina para saber si quieres tomar algo. El personal del restaurante es muy amable. Sí que recomendamos que se abran las botellas por ustedes mismos puesto que un día nos pusieron agua en mal estado, la tuvimos que devolver. Si volviesemos a Nosy be, sin duda volveriamos al hotel, fantastica puesta de sol. Por ciero, la agencia de viajes que esta dentro, un 10

Das Personal war recht freundlich und bemüht. Die Auswahl beim Frühstück ist etwas monoton und verbesserungswürdig. Während unseres 11-tägigen Aufenthaltes im Hotel gab es tagsüber jeden Tag (außer Sonntag) immer wieder Baulärm. Was besonders störend war, wenn man in der Lounge vom Barbereich ein Gespräch führen wollte oder sich auf den Strandliegen entspannen wollte und dann permnent in regelmäßigen, kurzen Abständen das ätzende Geräusch einer Flex anhören musste. Als von unserer Seite aus um Ruhe gebeten wurde, kam die Antwort: Wir können ja in unser Zimmer gehen um den Lärm nicht mehr zu hören. Am Strand gab es Sandfliegen die uns sehr juckende Schwellungen verpassten. Die Reception hat uns mit geeigneten Medikamenten ausgeholfen.

Das Personal war recht freundlich und bemüht. Die Auswahl beim Frühstück ist etwas monoton und verbesserungswürdig. Während unseres 11-tägigen Aufenthaltes im Hotel gab es tagsüber jeden Tag (außer Sonntag) immer wieder Baulärm. Was besonders störend war, wenn man in der Lounge vom Barbereich ein Gespräch führen wollte oder sich auf den Strandliegen entspannen wollte und dann permnent in regelmäßigen, kurzen Abständen das ätzende Geräusch einer Flex anhören musste. Als von unserer Seite aus um Ruhe gebeten wurde, kam die Antwort: Wir können ja in unser Zimmer gehen um den Lärm nicht mehr zu hören.

Passamos uma semana muito gostosa neste hotel. Os blocos de quartos ficam espalhadas num lindo jardim - muito bem cuidado com uma enorme variedade de plantas. A praia defronte ao hotel, é bem tranquila, entretanto não é das mais bonitas.. a água não é transparente como a das ilhas que visitamos. O bloco do nosso quarto ficava longe da praia, em compensação havia uma pequena piscina praticamente desconhecida pelos demais hóspedes. A piscina próxima à praia super gostosa… geralmente ficávamos lá ao retornar dos passeios. A agência de viagens que fica dentro do hotel auxilia muito nos passeios. Fizemos massagem no Spa e foi muito bom!!! Ponto negativo: o hotel é longe de qualquer comercio e/ou restaurante…

very good standard and good food. It is also expensive