Overall Ratings & Reviews Hotel Vauban

We rented the apartment. The check in was friendly easy and quick. There is a lift to take you up to the suite. The apartment looks over a beautiful plaza. The apartment is new and seems to be recently updated. It looks better in person than in the photos! The apartment is spacious and quiet. The main bed is very comfortable and the sofa bed is decent for a pull out. There is a kitchen with a fridge, coffee machine and utensils. There is a lovely breakfast in the restaurant below served until 10:30. Friendly service and delicious food in the restaurant. There is a grocery store next door to purchase food you may need. Cars are not allowed in the plaza so you will need to walk in. There is a beautiful church in the plaza and you will hear the bells toll. You are 10 minutes away from great shopping, restaurants, wine bars and cafes. Cars were not allowed in this area which made it charming. There is a Delicious seafood restaurant next door. This hotel is a wonderful stay.

This lovely little hotel offers everything you would want, including a delicious light breakfast. Close to everything there's lots of dining options and free transport. My room overlooked the square and was comfortable and clean. I would highly recommend for anyone visiting Luxembourg

This is not a 3 star hotel as the rooms are way too small for a 3 star. There is many amenities missing from the room like a fridge,... as it is too small to cater for them. It is a difficult hotel to move around as the lift does not start until you go up 16-17 stairs with your baggage before you can get on the lift. Then it stops before your floor so you must pick up your bags and walk up yet another flight of stairs to your very very small room. The dining room which they said we could go to for dinner is not so. You must book and because we were not told that we were asked to leave the dining room and go and find somewhere else to eat no matter the fact you were a hotel guest. The dining room was mostly empty when we went to ask for dinner when we were kicked out. It remained so for another hour so I don't know why they could not squeeze us in. We walked across the way to another fully booked restaurant but they made room for the two of us which was lovely and what we expected from our own hotel. It was an ok hotel but I would not stay there again if I went back. Staff were friendly but not always there so very limited services indeed.

Great location. Moderate room and bathroom. Multiple staircases to access rooms (not accessibility friendly).

Very friendly and welcoming staff. We stayed in the apartment - super clean, comfortable and perfect for a family.Great location to explore Luxembourg City on foot, enjoy the Christmas markets and festivities and dine at one of many restaurants. Really one of our nicest family stays in Europe.

Clean and comfortable, the Hotel is in the center of Downtown. It is very close to all monuments, squares, stations, restaurants and Christmas markets.

I only stayed for one night but my stay was comfortable. I had a late arrival and they waited for me. They recommended the best restaurant for dinner, The Grand Cafe. Best steak I’ve had in Europe. Highly recommend this hotel, perfect location and excellent breakfast.

Super friendly host and very helpful. The bed was comfortable. Plenty of room in the family suite for 2 adults and 2 small kids.

The staff were incredibly kind and helpful, and overall, my stay was pleasant. Do note, though, that the walls between rooms are VERY thin - if your next door neighbor snores, or gets late night phone calls and is talking, you're going to hear it. If they have their TV on, you're going to hear it. Ask for a corner room, and I'd recommend asking for something on the second floor at least, to help with the plaza/restaurant noise from below. There is no public elevator in the building that I could see (there was one for staff use, but accessing it also required taking the stairs), so if you have any mobility issues, this is not the hotel for you, as you have to go up some narrow, steep, and curving stairs to get to your room. The hotel is fantastically located in the city center - the tourist office is practically right next door, and the major historical monuments and buildings are all within walking distance. Something the hotel could do to make the rooms feel cozier would be to have a small electric kettle/coffee maker in the rooms, with a small selection of teas, instant coffee, and cocoa there. That was the one thing that I really missed. One note: there was an unpleasant sewage smell in the lobby close to the front door - I know they mentioned construction being in the area, so this might have something to do with it, but if I were the staff, I'd have someone come and check it out, just in case there's a problem with their pipes that hasn't been discovered yet.

Despite written instruction requesting twin rooms for four adult males. We had to share double beds. Ridiculous situation.

Lovely

Very convenient location. The suite was clean.

We loved this hotel and hope that they never upgrade it and lose its character. It is so centrally located that most every site is within walking distance. The Tourist Bureau is in the same square and they are very helpful. All public transport is free in Luxembourg which is also terrific. Our hotel room was basic and characterful. The breakfast was excellent and included in the price. The staff was helpful in every way, from check in to check out. We so enjoyed it.

Good: conveniently located in city center and easy to find. The breakfast is included and was the right amount of food. The check in was a breeze and the staff was friendly. Overall a great experience. Bad: the remotes for the tv and cable was missing a battery, so I had to switch them around each time. I called desk and they told me best of luck basically and no batteries available. I was also locked out of channels on the 12 year old settings. Pillows were not great and lacked any support. Overally a great place, small changes could make this a 5 star no doubt.

Nicely located hotel with friendly staff, but the room and en suite were both very cramped and the only plug socket for phone charging was very inconveniently situated. The facilites were a bit tired. The breakfast offered no choice and was extremely limited.

The day manager was extremely helpful, efficient and pleasant. Great breakfast and delicious dinner!

We had two rooms, one markedly smaller than the other. Thight squeeze to move around the queen bed, barely enough space to put down my on-board case and open it. Bathroom was tiny and in need of updating. Niche for the toilet was about 6ft. tall. Minimal amenities. Same price as the bigger room. Not worth the price. Talked to the receptionist, but no lowering of the price. Location is great and the continental breakfast is good.

The location was excellent - in the Williams II square and very close to a tram and bus stops which go directly to the Gare and the airport. Room was nice and clean. Simple and nice breakfast provided. Staff spoke English and very helpful and courteous!

The location was perfect sitting on the square in the centre of the Old Town. Unfortunately this is where the positivity ends. We were kept awake all night by endless noise including the bells of the Notre Dame, street cleaning vehicles, building works etc The facilities in the room were non existent. For a room attracting a premium price the least I’d expect is tea/coffee making facilities, but there were none in the room. The toilet paper was single ply and just felt cheap. Breakfast was below average and was served to us on a tray like school children. It included cold meats that were wasted as 2 of our party were unable to eat it due to one being a vegetarian, and one being Muslim (so does not consume pork). There was no fruit available. It was the worst breakfast I have experienced in a hotel on the continent.

Great location and friendly staff. Would not recommend for individuals needing mobility assistance.