Our two consecutive stays were disappointing overall. The rooms appeared only somewhat clean. During our first stay, the towels had hair on them, and the comforter felt itchy.
In both stays, the bathroom lacked a tissue holder, and the face and hand towels were dirty. The linens also did not appear to be properly cleaned. Additionally, the shower door needs maintenance, as it does not function properly.
The pillows were another concern—they were small and quite uncomfortable, which made it difficult to get a good night’s sleep.
Overall, the cleanliness and maintenance issues need to be addressed to improve the guest experience.