We arrived at 1 am, and the owner stayed up to meet us, help us with our bags, and settle in. Great overnight stay in a traditional home conveniently located, lake right across the street, with warm, friendly family helping us to enjoy the night. Owner also speaks great English!

Good location and adequate parking given that it was low season. Facilities are well maintained, which was surprising as I did not see any staff other than the owner during my stay. Unexpectedly, the hotel does not provide breakfast and I did not get any soap as well. Overall, I will probably look for a different place next time I stop in beautiful Puerto Varas

The owner was so welcoming and kind, the problem is that the room was not clean at all (when undoing the bed i found several long black hairs, same in the shower). :( It’s very well located and there is parking spots, but unfortunately the cons are bigger than the pros. On top of being not clean, it was noisy and also they do not provide soap or shampoo as stated on their expedia page. The heating in the room is not working either, so you have to ask for an electric heater, thats gonna be ok for the room but your bathroom will stay extremely cold.

We had a wonderful stay with my wife a daughter. The property is beautiful, it is across the street from the lake, we could see the lake from our room, beds were comfortable. It was very quiet and we loved our stay. The host was also very helpful.

Friendly staff.

This is basically a family run old school bed and breakfast. Not a bad thing, but something I wish I knew before booking. The plus, it's reasonably comfortable. It's near the lake. The family is friendly. The catch is that there was a lot of kids running around and playing from about 7am to 11pm. The Mom running the place was doing her best and apologized for the noise, but couldn't do much about it. Before going back, I'd ask if a family reunion is underway. Also useful to know, it's about a 30 minute walk downtown.

Nice location close to restaurants and to the lake. Beautiful gardens and quiet at night

Beautiful property but very little amenities for the price. Windows in the room were dirty and bathroom were outnof toiletries. Staff was friendly.

Wonderful! Close to everything but quiet and clean

Friendly and kind owners. Upgraded my stay at no extra charge. Make you feel at home.

Long walk from town centre. Converted & extended large bungalow. Our accommodation was in wooden outbuildings. bathroom fully functional, but not best executed. Host Juan was very accommodating and helpful with local information, however may have been a little intrusive. Our room room was in one of the wooden outhouses, where the owners have maximised the available space, possibly to the detriment of the guests. The room was outside the main building. It was adequate, but compact. The bathroom was small and attached to the neighbouring room's bathroom, which was noisy and obtrusive.

Great location to tour the area and friendly staff

Amazing Family! Very hospitable and accommodating ( :

The hotel is more like a B&B, is a house that has been changed to receive guests. Nevertheless the room was spacious and nice. It is located next to the lake so the views are impressive and the service was awesome. Do not expect fancy rooms or technology but a great getaway experience

Our experience was not totally satisfactory, in spite of the efforts of its owner to make everything agreeable. One disadvantage is the parking, and the heating was sparse.

My wife and I stayed with Flor Diaz at Canales del Sur for the last night of a 10 day trip to Southern Chile. Wis we had planned more time there! While Puerto Varas is a tourist town at the higher end of income bracket (i.e. not quaint), the inn is at the far southern end of town away from the large hotels and casino. As such, walking the lake pathway and the ambiance was much nicer than staying in the center of tourism. We were there in late spring so I can only imagine how crazy it becomes in town in the summer.

Host was very friendly

Excellent place to stay with your family or couple. Nice people, place and sorrounding. Breakfast is great and everything is doing by owners, a very nice couple and family that always are ready to resolve whatever you need, Something that for me was not important but for someones probably is, this is more a B&B than a hotel, Some rooms don´t have private bathroom some others have it. But definitely a really nice place to stay.

We really enjoyed our stay at Canales del Sur. The location was wonderful for us as it was a nice 1/2 hour walk to town via the lakefront, and was far enough from the center of activity for us to relax and enjoy a bottle of wine in the evening on their beautiful sunporch after a day of exploring. The accomodations were very clean and comfortable, and the host family was welcoming and friendly, making us feel right at home. Breakfasts were very good, and the hosts were always ready to help make any phone calls or arrangements we needed as well as recommendations of places to go and things to see in the area. I recommend this guest house to anyone who is looking for a relaxing stay in Puerta Varas that is much more personal than staying in a big hotel.

Do quarto ouvia-se todo barulho de hospedes nos corredores. Rntrando ecsaindo e principalmente doo andar de cima. Dormi muito mal