9.5
Exceptional
From 12 reviews
Provided by travelers on
Cleanliness

9.6

Room Comfort

9.8

Meal

9.4

Location

9.8

Service and Facilites

9.6

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Traveler Reviews Bel-Air Hotel

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40
Customer reviews
Ngo T. V.
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9.4
/10
Reviewed 15 week(s) ago
New hotel, clean and modern rooms, enthusiastic and hospitable staff. My family was very satisfied staying here.
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Accommodation's Reply
23 Jul 2025
Dear Mr. Ngo T. V, Thank you very much for choosing our hotel and sharing your compliments. We are very happy to know that your family is satisfied with the clean, modern rooms and the enthusiasm and friendliness of the staff. We look forward to welcoming you and your family again in the future! Sincerely, Bel-air Hotel Team
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TRUONG T. H.
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10.0
/10
Reviewed 28 week(s) ago
The hotel is new and the hotel owner was very helpful with all my questions even though I stayed during Tet. Breakfast was well prepared and had plenty of fruit. There are convenience stores and restaurants next to the hotel.
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Accommodation's Reply
07 Mar 2025
Dear Ngoc Quy Phan, Thank you very much for taking the time to share your valuable feelings about your stay at Bel-air Hotel. We are very happy to know that you are satisfied with the enthusiastic support from the staff, the hotel space and the surrounding facilities. Your feedback is a great motivation for us to constantly strive to improve service quality, bringing better experiences in the next stays. We look forward to welcoming you to Bel-air Hotel on your next visit to the beautiful coastal city of Quy Nhon. Best regards,
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H***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
Centrally located, near the beach and clean. Friendly, enthusiastic staff
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Accommodation's Reply
15 Feb 2025
Dear Customer, Thank you very much for sharing your positive feelings about Bel-air Hotel. We are happy to know that you are satisfied with the convenient location near the sea, the clean space and the enthusiasm and friendliness of the staff. We will continue to strive to promote our strengths and constantly improve our services to bring you even better experiences. We look forward to welcoming you on your next vacation in the beautiful coastal city of Quy Nhon. Best regards, Bel-air Hotel Team
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Pham Q. M.
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Leisure
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10.0
/10
Reviewed 30 week(s) ago
New hotel, clean, friendly staff, family run hotel so very careful and thoughtful.
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1 people find it helpful
Accommodation's Reply
15 Feb 2025
Dear Customer, Thank you for sharing your positive feelings about Bel-air Hotel. We are happy to know that you are satisfied with the clean hotel, friendly staff and attentive service from the family management. We will always strive to promote our strengths and constantly improve to bring you even better experiences. We look forward to welcoming you on your upcoming vacations in the beautiful coastal city of Quy Nhon. Best regards, Bel-air Hotel Team
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Huynh N. D.
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Business
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10.0
/10
Reviewed 53 week(s) ago
New clean hotel, enthusiastic staff.
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1 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Mr. Huynh N. D, We apologize for the late response. Thank you for your review of our new, clean hotel and our friendly staff. We look forward to welcoming you back in the future. Sincerely, Bel-air Hotel Team.
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Lương D. C.
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10.0
/10
Reviewed 54 week(s) ago
Clean room, delicious food, thank you hotel for giving my family a happy vacation.
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Accommodation's Reply
23 Jul 2025
Dear Mr. Luong D. C, We apologize for the late response. Thank you for your compliments on the clean rooms and delicious meals. We are glad to hear that your family had a great time at the hotel. We look forward to welcoming you back soon! Sincerely, Bel-air Hotel Team.
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Nguyen V. P. L.
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Staycation
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10.0
/10
Reviewed 58 week(s) ago
Very cool aaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
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1 people find it helpful
H***G
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Staycation
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7.0
/10
Reviewed 63 week(s) ago
The room's soundproofing is poor and you can hear loud conversations from below. The hotel is managed in a family style. The breakfast room is small, the food is not diverse. Bed and mattress have a smell.
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2 people find it helpful
Accommodation's Reply
20 Jun 2024
Dear Valued Customers, Thank you for your feedback and sharing your experiences at our hotel. Such valuable contributions are important so that we can continue to improve the quality of our services. I am pleased to know that you appreciated the hotel's spacious and comfortable atmosphere. This is one of the highlights that we always strive to protect. However, I acknowledge your concerns about soundproofing, breakfast buffet variety and bed linen conditions. Regarding soundproofing, we will change the windows and use more soundproofing foam to improve this situation. For breakfast buffet, we will add more options to suit the needs of tourists from many regions. As for bed sheets, we always change them for each new guest checking in and clean the mattresses periodically to ensure hygiene and quality. If you have a specific request, we will be happy to replace it with a new one immediately. Once again, I sincerely thank you for your valuable feedback. We will try to constantly improve service quality to bring the best experience to you. If you have any questions or needs, please contact me directly, I am always ready to assist. Best regards, Ly Dao Bich Ngoc Managing director Bel-air Hotel Quy Nhon
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Tran T. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 80 week(s) ago
Em có ở 2 đêm thì rất ưng ý, từ Check in hay Check out đều rất nhanh. Các anh chị lễ tân hay cô chủ khách sạn đều rất take care tới khách hàng. Là khách sạn 3 sao, quy mô gia đình nên rất thân thiện, bữa sáng rất đầy đủ, trang thiết bị hiện đại, mọi người đều rất nhiệt tình. Có hồ bơi trên tầng thượng free, có nhu cầu bơi thì cô chủ sẽ cho người lên mở liền. Nếu có dịp quay lại Quy Nhơn sẽ book ở đây tiếp ạ ^^
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1 people find it helpful
NGUYEN L. T. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 81 week(s) ago
Khách sạn mới, sạch sẽ, có hồ bơi, gần biển, gần khu ăn uống. Đặc biệt là nhân viên rất rất thân thiện, cô chủ vui vẻ, dễ thương, hướng dẫn nhiệt tình. Highly recommended cho mọi người nha.
1 people find it helpful
Accommodation's Reply
22 Feb 2024
Dear Ms. Nga, Bel-air Hotel team sincerely thanks you for your honest review about your experience at our hotel. Bel-air looks forward to serving you during your next vacation in the coastal city of Quy Nhon.
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