As I get to the place, they told me that they cancelled my reservation and they don't have a room for me. They tried to wash their hands on the case. But as I start to tell them that it was not my fault they agree to get me a room in a place nearby.
They send me to am airbnb room. A clean one, but it would not be my choice.
Extremely bad experience on this place.
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Verified traveler
Leisure with Partner
6.0
/10
Reviewed 335 week(s) ago
Expedia Group verified review
I liked the owner and his family. They were accommodating. But, the place was too cramped for us. We are elderly. Climbing stairs, uneven access to bathroom, no night table, bed crammed up against the wall made it challenging for us. The owner offered a larger room at more expense to start with, then no extra costs, but we found another accommodation half the price and very spacious.
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Verified traveler
10.0
/10
Reviewed 360 week(s) ago
Expedia Group verified review
Well located hotel in the heart of Condesa, close to many bars and restaurants
Hector
10.0
/10
Reviewed 380 week(s) ago
Hotels.com verified review
This guest house has a very convinent location, staff is friendly and the place is clean, room layout is not the best but works.
David
8.0
/10
Reviewed 382 week(s) ago
Hotels.com verified review
I was in need of a room for just one night as I was traveling through the area. The location is in a great part of Mexico City (La Condesa). There are plenty of restaurants, bars, and stores, within walking distance. The room I had was compact but comfortable. Good Cable and Internet. Plenty of hot water. Bed was comfortable but I wasn't too sure about the use of velour sheets. There is a cafe in the front of the hotel and a nice outdoor patio in the back.
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Verified traveler
10.0
/10
Reviewed 383 week(s) ago
Expedia Group verified review
Beautiful rooms, with the best staff ever. Great neighborhood.
Luke
8.0
/10
Reviewed 389 week(s) ago
Hotels.com verified review
This is a really nice boarding house with top notch daily maid service. The rooms are well apportioned and comfortable. Wi-Fi was strong and the morning coffee hit the spot. You cannot do better than the Condesa neighborhood in Mexico City and this place is right in the heart of it.
Monica
10.0
/10
Reviewed 392 week(s) ago
Expedia Group verified review
Staff is Super friendly and helpful. There's a small cafeteria right in the building that has the most amazing chocolate/flan cake.
Tom
8.0
/10
Reviewed 395 week(s) ago
Expedia Group verified review
Good location, could walk to many restaurants, friendly neighborhood. Had trouble with hot water 1st day, but was quickly fixed. Great staff.
Verified traveler
with Partner
10.0
/10
Reviewed 401 week(s) ago
Hotels.com verified review
Great space and location in Condesa close to great food and cultural attractions. Suites Condesa also stored our bags after checkout and got us a ride to the airport on our way out.
Mark
6.0
/10
Reviewed 424 week(s) ago
Expedia Group verified review
Just a room. Nothing special. Could use ceiling fans (no A/C). It would also be nice if they had a mini fridge or access to cold water. The mats and towels could be refreshed. Staff friendly and could use some basic English.
Mikael
with Partner
10.0
/10
Reviewed 429 week(s) ago
Hotels.com verified review
Only downside was the shower door and hot water needing a little fiddling but nothing bad overall.
Verified traveler
8.0
/10
Reviewed 431 week(s) ago
Expedia Group verified review
We stayed here for just one night. Our king room had a deeply comfortable firm bed, with funky mix & match decor. Our hosts, seemingly a family who also run the cafe/juice bar downstairs, were very warm and welcoming despite our inability to speak Spanish well. Checkout is at 2pm- a dream for a traveller catching an afternoon flight. The cafe makes a great, strong espresso. The street-side room became very quiet on this Friday night at bedtime.
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Natalie
with Partner
10.0
/10
Reviewed 435 week(s) ago
Hotels.com verified review
Our stay was perfect. The hosts were so kind and welcoming and we had the best time! We moved over to Suites Condesa when our water stopped running in our original AirBnB location so we were able to book last minute 2 days in a row!
THOMAS
8.0
/10
Reviewed 443 week(s) ago
Expedia Group verified review
Located in the heart of La Condessa. Plenty of bars and restaurants within walking distance. It is a little difficult to get a taxi. Hotel staff were extremely helpful when asked. One employee with good English. Great room, comfortable bed but hot water was inconsistent.
Verified traveler
with Partner
6.0
/10
Reviewed 447 week(s) ago
Hotels.com verified review
Its fine to stay. But don't expect hotel like service. No daily room cleaning. Towels were from a local gym with logo.
norma
Family
6.0
/10
Reviewed 452 week(s) ago
Hotels.com verified review
The location is excellent but the room needed curtains that covered the entire window and dark out to keep light out. The safe in the room did not work the lights went out and there was no one around. Bed sheets were kind of worn
Luis
8.0
/10
Reviewed 456 week(s) ago
Expedia Group verified review
It is not fancy but it has clean and modern rooms. It is nice because it is in Condesa.
Nicosan
4.0
/10
Reviewed 467 week(s) ago
Expedia Group verified review
I Was there for six days and i had the worst stay since i come to mexico. Is located in a cool area nezt to Mexico's#1 nightlife area.
Verified traveler
8.0
/10
Reviewed 472 week(s) ago
Expedia Group verified review
nice hotel, clean room , free coffee :) , really good location , nice staff , the only ing is that i got at night and nobody was there and had to wait for 20 min , but i booked at night , so small detail that can be corrected