Property was great, the only thing is that there is no coffee available until the shop next to reception opens (8:00 am). Would love to stay there again only if there were coffee in the rooms. Staff was great, big shout out to maintenance guy and door guy.

Clean room, friendly staff. Restaurants near by, close to catedral. Everything is with a walk distance. 10/10

Parking required 20 minutes notice for them to get the car from the remote lot.

We really enjoyed our stay and our room. Everything went well my only feedback would be to please broom the rooms daily, during our entire stay we wore socks because there was dirt/crumbs/debris on the floor of our room that was very noticeable. Aside from that the staff was nice enough and the rooms were nice/quiet.

Calm quiet premise, spacious room, high ceilings, nice wardrobe equipped with a safe and mini-fridge, nice cafe directly connected.

The staff was amazingly helpful, being English speaking was a terrific bonus. The room was adorable with outside balconies. They personally greeted me when I arrived. Room was clean and pretty. I would stay here again!

The room was excellent!!! Excellent location, great staff! Very friendly, everything was perfect! Thank you

We had no hot water all of our stay. We were in room 10. After letting them no they just said sorry.

The hotel has super comfortable, spacious rooms. We stayed on the second floor and beautiful high ceilings. It's very clean. The air conditioning and heat work just fine. Most of the staff, especially the ones who work during the day, are extremely nice and helpful. The hotel has a small, good restaurant on the ground floor. There are no other facilities that I could find. The hotel is at the edge of the Centro Historico, and thus, pretty quiet and safe to walk around at night. There are some good restaurants nearby.

It was a good experience, with a big, beautiful room just as adviced. The only problem was with the phone line. No matter what I tried, the phone system always cut me off under a "verify your phone line" message. At the counter, the laday acknowledge the issue, but had no solution. I did not bring an auto with me, so I cannot say anaything regarding the parking, but in anyway, it seems a complicated thing, because the hotel has not even a drop-off area in front of it. Better go there by taxy.

Un lugar bonito y limpio, tienen valet parking (el carro lo estacionan cerca del hotel) la ubicación es excelente

The hotel was ok , a little small,but it’s close to the zocalo and la basilica

Surrounding streets had a lot calligraphy

Great hotel stay. Concierge was super helpful, all staff very friendly. Clean deluxe rooms. Everything you want in a boutique hotel in Mexico.

Beautiful, centrally-located place for visiting Puebla.

Noise

Nice place to stay. Good food at the restaurant

By far, one of the best Hotels we’ve ever booked. Lovely place, excellent and friendly staff, very accommodating with our timing. We will definitely recommend this place and hopefully we will be back soon

Staff was amazing and accommodating. Property was nice and clean.

I would stay again at this property. It's within walking distance od of the center of historic Puebla.