Overall Ratings & Reviews Hotel Zaci

This is an affordable place to stay in the heart of valladolid. I can’t wait to go back

Sin aire acondicionado, sucio, rollo desecho, ruidoso, mala atención

Love the location of Hotel Zaci! Easy access to the square, touring, and shopping. Hotel is very clean. Some confusion around breakfast and if they were serving or not.

Gardens and pools and restaurant were nice, they tried to re-create a little piece of jungle on the edge of the city. However, based on the high price of the rooms, we expected luxury accommodations, which it is most definitely NOT. Stick and thatch bungalows provided no barrier from the noisy environment. We didn’t sleep at all because of traffic noises, barking dogs, and loud music all night long. The room are so basic, not even a comfortable chair nor drinking glasses in the room. Very minimal bathrooms. Difficult stairs to upper units. We had booked for two nights, but left after one, because we felt that we literally had been camping….NOT what we had expected. They were adamant about not giving a refund, so we will take it up with credit card company. Their room charges are ridiculous….we paid six times what we paid for any other nice hotel rooms on our trip. Would NOT recommend for older people. Also you can pay a daily fee to use the underground pools, and not have to sleep there.

I like where is the property, everything very close to downtown!!

Great location and very pretty atmosphere. So easy to access all areas of Vallodolid. Very clean in all public areas and rooms.

Very clean. Friendly staff. Very little English spoken.

Pro: location is good, nice open courtyard, wifi, comfortable bed, hot water was ok but not that warm. Con: rooms are dark and noisy, our toilet did not work we had to fill the garbage can with water and pour it into the bowl in order to flush it, the drain pipes in the shower really smelt awful, window open in bathroom for venting that you cannot shut.

This place is very run down and it is dirty. The staff is noisy, yelling all over the place. I found the front desk staff very rude at check-in time when I asked whether I could use the bathroom. Stay clear of this place if you can.

Very nice place

It was a very convenient location. There are a lot of different things to do around this city.

No hot water, no wifi, staff really unpolite, no breakfast, no coffee.

Hotel Zaci was simple but clean and very central to all activities in the city. The parking was private and pool was clean. Would recommend. Cons- The night front desk clerk tried to charge triple the amount and rip is off as well as give us a lower exchange rate until our guide told her no. She was rude.

Bon rapport qualité-prix dans une ville où les prix se sont envolés.

It is ok for the price and 1 night stay. But I would not stay there again. Staff at the reception was very nice, but the building and rooms are old....

La ubicación del hotel es muy céntrico y a 5 minutos caminando de la plaza principal de la ciudad. Las habitaciones son cómodas con aire acondicionado y ventilador. Las cámas y colchones cómodos. No ofrecen desayuno y hay un buen estacionamiento gratis en el hotel. Es muy limpio y siempre están haciendo limpieza y el área de la piscina muy acogedor. El único problema es que el personal de la recepción no es muy amigable y no tienen predisposición a ayudar, la actitud del personal es no la mejor. Cuando requieres algo nunca están con ganas de ayudar. De ahi el hotel es muy bonito y lo recomiendo. The hotel is very central and only 5 minutes walking distance to the main square. The rooms are comfortable with air conditioning and fan. Comfortable bedspreads and mattresses. The room was clean. The room was clean and comfortable. My unique complain is y the front desk staff, they are not helpful with the requests and they are not able to do your stancy comfortable, in the other hand The house keeping staff is really nice and helpful.

Everything was excellent will stay here any time I’m in the area

Super bien situé au centre ville et à côté du terminus d'autobus Piscine fort agréable et très appréciée Hôtel avec les chambres dans cours intérieure donc très au calme

We stayed at Hotel Zaci for two nights with our two children. It was clean, the service was friendly and kind, the location was ideal (close to ADO bus station). The children loved swimming in the pool. The Wifi was very good. Only good things to say about this charming hotel.

Hotel Zaci is a gem. So lovely! Comfortable beds, clean and quiet. We were near the zocalo and great restaurants, especially El Atrio. Can't wait to return.