The place is old and outdated, and I understand that, but the room was extreme dirty and falling apart! I had to cancel my reservation and checked out earlier than anticipated. They did offered to refund the one day.

Me parece que está en franca decadencia y en bancarrota. Sin agua caliente, las pantallas no funcionan, mobiliario obsoleto, descuidado, no dejan una botella de agua en la habitación. No vale el precio que cobran, lo único bueno es que está en el centro.

Old building with to nice history excellent price helpful people love the elevator so nice to relax

A

Very clean . Building is old and the feel inside was very comfortable. It felt like being transported back in time .

- Wifi doesnt work in your room - no compensation or willingness to help after mentioning shower was plugged and no warning that there is no hot water unless requested at the counter and takes half hour after - took an hour to get my refund

Good hotel but furniture needs upgrades

I was given the corner room on the top floor directly above the Pancho Villa Suite. They even let me have a look at the room. My room had two balconies with French doors overlooking the historic centre of Durango. Many famous people have stayed here including John Wayne when he made his movies here. The staff was fabulous and the hotel is like a museum. Fabulous

Todo muy bien, solo un detalle es el estacionamiento, por que no cuentan con el.

Room was

Very nice place staff very pleasant

Great place to stay. Historic hotel. Beautiful with lots of charm and character. Terraces to view the beautiful downtown area. Elevator with an operator. I’m talking charm. If you like historic places this is the place to stay to enjoy the beauty of downtown Durango.

Good

AC don't work

Hermoso! Estilo antiguo.

There is no parking, no gym and no laundry also the elevator is not working 😑 not to safe for people that needs to go to the 3rd floor like us.

Expedía didn’t make the reservation. I had to pay again

Great customer service!!!

Uncooperative staff

Nice staff. Close to everything. Old fashion hotel.