Overall Ratings & Reviews Residencial Porto Novo

The location is convenient, but the dirtiness and rudeness of the staff doesn't make it worthy. Everything is filthy, mold and dust, and stains in bed covers (new ones,not cleaned). It is not cheap and in my opinion it's not worth it. It is one of the filthiest places I've ever been and I am use to travel all around the world.I wouldn't recommend it.

Hotel is very fun down Reception staff very unfriendly Don’t take credit card and insist on cash before they give you a room key….even at 1230am Room was facing the street and it was extremely noisy all night On a positive note it was cheap and reasonably located for the old town

Went for low cost. It was a bit overrated.

This hotel was very well located, you can walk to every Porto's attraction easily. There are tons of restaurants, pharmacies and everything you need nearby! It is very simple, but for people that like me that only need a bed and a good shower it serves the purpose. The staff was very nice and they helped my son and I with my bags and everything else I needed! I would definitely recommend for those traveling on a budget but like to have their privacy in their own room.

Very convenient location for intercity bus or train travel. Within walking distance of most of the major attractions of Porto. Does not take credit cards.

This place has a lot of charm for the age, staff is very nice and accommodating with limited English. If you are looking for cheap place to stay with walking distance this is your place. If you are looking for good night sleep it might not happen. “Comfort of the mattress” ( at lease in our room), shy away from 1st floor-location of the reception), located in great area but on busy street with traffic!

Nice location. Interior is a bit older in style but well maintained. The beds were a bit harder than we prefer but not horrible. It was nice that they provided laundry services at 6€/basket. Easy walking to servers major sites in Porto. Only issue we had was locating parking as there is no parking on site for the hotel.

surprise - they don't tell you in advance that they don't take credit cards. and it's so f--king cold, not even their portable heater works. the staff wear their coat and there's not enough to move in the B/R since they have a bidette in there too. no bkfast. find a better hotel. i would not come back here.

I thought the hotel was in a good location. It was walkable to the main attractions. The staff were helpful and kind.

I was given a triple room so there was plenty of room for just me. Staff friendly, location fairly central but Porto's roads can be confusing. Sleep disturbed by traffic noise.

Not far from the Ribeira neighborhood where most attractions are. Very competitive price for the location. Service was great. This is a no frills establishment, so everything is basic here. As long as you keep that in mind, you will enjoy your stay.

Great location. Dated hotel but very clean. Guy on reception is very nice and helpful. A shame the woman on reception wouldnt let me pay for late check out. 2nd time have stayed here and would stay again.

Get what you pay for. Perhaps the entire bed and sheets need replacing to stop the unpleasant smell that hits you when you get back in after a long day. Cheap Room though

Friendly staff, queen beds in the room. Dated but very clean hotel. Central location. Am staying back there today so yes would stay again.

Bathroom is in need of updating, especially the tub. Hardly enough room to walk between the bed and the wall. No remote for tv. Only one small light for the entire room.

The place is slightly worn, but the staff is very friendly. The location is amazing - around 10 minutes walk from the major sights in Porto.

An unremarkable but serviceable budget hotel. A little bit further away then post hotel from the main tourist area, but for the price you can't complain. Room furnishings were austere, yet fine for a single night. My main gripe is the hotel does not advise many of its rooms are windowless.

Be careful when you order a double room. You may end up in a very small room with no window. The only good thing about this hotel is price. Location is ok too.

It was terrible no windows the room was tiny and we almost couldn't breath, the shower curtain smelled so bad I couldn't stay in the bathroom. Neither in the room. Worst place I have ever been in my life. The stuff didn't speak English at all.

Thank goodness we only spent one night at this place. To begin we were at a so called family room and there was barely room for two of us, I can not imagine even a baby in there. The room was in the interior of the building with no window and no air conditioner, quite uncomfortable in record high temperatures. The bathroom smelled bad and there was mold from top to bottom and left and right.