Grand Tamaro Hotel

Explore Grand Tamaro Hotel
8.8
Very Good
From 51 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.0

Location

8.8

Service and Facilites

8.3

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Traveler Reviews Grand Tamaro Hotel

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40
Customer reviews
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The hotel staff was very kind and friendly, making it easy for guests to find information they didn't understand. The receptionist's friendliness is highly commendable. However, the Wi-Fi didn't connect yesterday, which could be a point of review for the hotel. Furthermore, the hot water wasn't working optimally, so this needs to be addressed in the future.
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1 people find it helpful
Syafriadi
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
The staff is very friendly and the location is very strategic.
2 people find it helpful
J***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.6
/10
Reviewed 16 week(s) ago
The location is very strategic with direct views of Lake Toba. However, the breakfast needs improvement due to its lack of variety. There's no protein (meat or chicken), but it's all carbohydrates. There's only fried rice, rice noodles, noodles, porridge, and bread.
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1 people find it helpful
J***n
icon-origin-TRAVELOKA
7.2
/10
Reviewed 16 week(s) ago
I arrived at the hotel at 3 pm, but the room was not ready so I had to wait for 30 minutes until I could enter the room.
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1 people find it helpful
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.9
/10
Reviewed 16 week(s) ago
Everything took so long. Asked for hotel slippers, they took an hour to be given. Towels weren't provided upon check-in. Asked for towels, they came in 30 minutes, and after showering, they still hadn't arrived. Hot water was told to wait 30 minutes, but the water wasn't hot, and I waited an hour. Asked for room tissue because they hadn't provided it upon check-in, and they didn't give it until check-out. The food lacked salt. I thought it was good because there were lots of rooms and it was quite expensive, but a cheaper room would be better than this hotel.
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1 people find it helpful
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
The hotel staff is very friendly and the rooms are also clean, for free breakfast, maybe in the future the menu can be added to the variety, but it's okay to be able to eat without looking for a food stall again early in the morning.
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1 people find it helpful
F***a
icon-origin-TRAVELOKA
8.3
/10
Reviewed 25 week(s) ago
Overall hotel staff are friendly, cleanliness is also okay. Room facilities such as Wi-Fi cannot be used at all, connected but exclamation marks like Wi-Fi has not been paid for in general, even worse, the lights go on and off 3 times, shooting the whole hotel, the side dish menu is also lacking in my opinion ... how come fried rice is accompanied by omelettes and fried vermicelli? There is no fish or chicken at all as other side dish options ... what about visitors who don't eat eggs, The drink options are also only tea, coffee & water .. cold ones like orange juice / cucumber juice also seem to need to add variety at breakfast ... a class of hotel around 700 thousand that I booked on the app with the service and breakfast when there is still not worth it in my opinion .... The standard double room as far as I know is drawn using a window view ... eh given one without a window, instead asked to add a fee by the reception.
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1 people find it helpful
F***i
icon-origin-TRAVELOKA
9.0
/10
Reviewed 29 week(s) ago
The breakfast is not very varied for that price.
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1 people find it helpful
hermoko f.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
The room is clean, comfortable, and the location is very strategic.
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Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 31 week(s) ago
The place is comfortable, situated high up, so we can have a clear view of Lake Toba. The kids also enjoy swimming while taking in the beautiful view. I love it... I love it ☺️
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1 people find it helpful
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 41 week(s) ago
Nice, clean, very satisfying.
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1 people find it helpful
G***t
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 52 week(s) ago
The location is very nice and beautiful.
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A***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 53 week(s) ago
Not bad Strategic location But the food is just so-so
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B***g
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 54 week(s) ago
This old hotel on the shores of Lake Toba is located on a weekday, so breakfast isn't buffet-style. The atmosphere is quite calm and comfortable.
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3 people find it helpful
A***N
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 61 week(s) ago
Very good hotel and recommended
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S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 68 week(s) ago
Highly recommended hotel in Parapat
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1 people find it helpful
A***A
icon-origin-TRAVELOKA
6.4
/10
Reviewed 68 week(s) ago
The location of the room is close to the road and the room is not soundproof, making rest less comfortable. Maybe you can try to make the room more soundproof.
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5 people find it helpful
e***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 73 week(s) ago
The hotel is nice, there is a swimming pool, the breakfast is delicious, the staff are friendly, I will come again if I go to Parapat.
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Sebut S. B. M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 76 week(s) ago
The place is quite strategic, comfortable and clean
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2 people find it helpful
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 89 week(s) ago
The location is quite okay, the staff is friendly and helpful.. The room is clean and very spacious, there is a bathtub The only drawback is that the smell of the kitchen can be smelled in the room
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3 people find it helpful
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