I recently stayed at Caravan Motel in Niagara Falls, and unfortunately, my experience was far worse than I expected. The biggest issue was the customer service, which was practically non-existent. There was never anyone available at the front desk, and whenever we called, the staff were consistently rude and unhelpful.
The room itself was poorly maintained. There wasn’t even basic essentials like toilet paper, and the air conditioner remote was missing. The bed sheets had an unpleasant smell, so we requested fresh ones. Instead of replacing them with clean sheets, we were handed another set that was even dirtier.
Overall, the lack of cleanliness, poor maintenance, and extremely disappointing customer service made this one of the worst motel experiences I’ve had. I would not recommend staying here.