Overall Ratings & Reviews Soy Local Usaquén

Bed and pillows are comfortable, room was clean and spacious. I would stay here again.

Veey good service

There's not many dinning options around

Es mi primera vez en Bogotá y mi estadía en Soy Local Usaquén está siendo otro nivel! La habitación es amplia e impecable, tiene todo lo necesario para sentirte como en casa. Queda cerca clínicas, restaurantes, supermercados, centros comerciales, etc. Y lo que me encanta es que es un lugar seguro, donde puedes caminar libremente. Paola y Camilo en el área de recepción han sido un amor, me recibieron muy amables y me recomendaron lugares turísticos cerca de la zona. Definitivamente volvería y recomiendo este lugar 10/10

The staff doesn’t care about your comfort as a guest. The communication with them is very difficult. Even do my reservation includes breakfast, the front desk people denied me the service. When they finally accept the option for breakfast was coffee or chocolate, eggs and toast bread. The initial room temperature was so hot. (Not AC or even heat available and not even fans), also the WIFI didn’t work. Next day they changed the room and that one was cold as freezing and only blankets for the solution. The safe box never worked. And the last night until our check out there was no water and because of that no breakfast. And what they said about the whole situation was NOTHING. Not even an apology or a thank you or acknowledge the issues. HORRIBLE PEOPLE, HORRIBLE BEHAVIOR.

Excelente atención.

The hotel is located in a great neighborhood, very safe and quiet. I recommend staying here for long or short trips. Plus there is a pizza / bakery right next door to the hotel, highly convenient for breakfast and lunchtime.

Clean place will recommend

This is my fourth time staying on this location, it is convenient and the location is great, easy access and Maria Camila and Fran in the front desk are amazing, also the crew in the restaurant that prepare breakfast are great and hard workers!! Since my first stay I sadly have seen a steady decline on the cleanliness and condition of the facilities ( the handles of the showers lose, missing reading light and replaced with a metal plate, wall around and behind sink dirty and also the a/c not working, I got explained that it was being renovated after it got vandalized but it should be communicate to guests before they arrive to check-in) I also would recommend an eco-friendly option for the towels (if replacement not needed leave it hanging, if needed leave it on the floor, it would save a lot of money to the hotel and would make guests more aware of their impact). With that said, and because of the amazing people working in this hotel I would stay here again, hope this review gets read on good faith and the concerns get address appropiately.

El hotel esta bueno , pero el personal que trabaja alli es excelente, todos en general son muy respetuosos ,amables,serviciales y nos resolvieron nuestros pedidos inmediatamente 5 Estrellas para todos los que trabajan alli. 100%recomendado

The place was nice and clean, but the highlight for me was the staff. They assisted us everytime we needed a cab or had questions regarding the area around the hotel. The staff was friendly and made us feel at home. I am very thankful to them for making my stay very pleasant.

Tranquilidad

Good breakfast

A little high price against competition

Business meetings

I really liked this hotel. The person at the front desk was very nice and welcoming. You can tell that the hotel is pretty new. I had a good night there; it was very quiet, clean, and well-located. There is a convenience store next to it (or I think it is a small coffee shop or bakery). I wish they had included breakfast with the reservation and had free cold filtered water (I do not drink coffee, but they had a small stand for coffee and tea), but as I said before, it is a brand-new hotel, and It was still good for me. Something to keep in mind is that they do not have parking. They recommend to pay for parking in the hospital parking lot, which is next to the hotel. Those are just tiny things that did not change my opinion about the place, and I would definitely stay there again if needed.

Muy limpio, comodo y muy buena la tencion en recepcion

Genial

Muy lindo el espacio pero alrededor está muy feo

Satisfecha con mi estancia en el hotel