The staff were very good. The room was spotless The air conditioning was very quite.

Great stay for a week! Apartment was clean, spacious and well equipped. Breakfast was excellent as well!

Absolutely unacceptable. From the first night of our stay, the hotel lost water service, leaving us unable to shower, wash our hands, brush our teeth, or properly use the restroom. This is a basic necessity that every hotel should provide. What made the situation even worse was the lack of communication and concern from management. We received little information, no real solutions, and felt completely ignored despite the significant inconvenience. Paying full price for a room without running water is outrageous. The hotel’s response showed a complete lack of professionalism and customer care. What should have been a relaxing stay turned into a frustrating and disappointing experience. I would not recommend this hotel to anyone. If they cannot provide something as essential as running water, they should not be charging guests for accommodations.

The location is excellent, near the taxi station and entry to the historic city center.

Great location, beautiful apartment, excellent breakfast and great costumer service. Definitely recommending to anyone who wants to visit Malaga

Very nice stay! Would happily visit again and staff on the front desk were very helpful & polite

Nice apartment. Had just about everything I needed. Staff was helpful and friendly. Located walking distance from most of what I wanted to do.

Everything about the hotel was excellent. The location is superb as you are very close to the port and all sights as well as being located in Malaga Centro. There is no need for a car as the hotel is walking distance to Malaga Centro Alameda Station which will take you to/ from the airport. It is also very close to catch the Metro for travel within Malaga. As runners we appreciated the easy access to the Port Area and Malagueta Beach Promenade. The continental breakfast was excellent and you could also have eggs to order and specialty coffees. The staff was very accommodating and friendly and the rooms and property was well maintained and clean. Wonderful stay!!!!

We had a wonderful stay! From the welcoming staff to the lovely apartment and to the amazing breakfast- everything was excellent.

Place was spotless, room cleaned every day with fresh towels and condiments. Breakfast top quality with great selection. On departure day as it was before breakfast being served hotel made a takeaway picnic box which was top class and very welcome. Hotel staff very friendly and efficient.

The apartment was clean and comfortable. Reception was very friendly and welcoming - the umbrellas were particularly useful on our first day! Great location.

The apartment was well equipped, nicely decorated and serviced daily. There were some lovely touches - sweetie jar in room, Rituals toiletries (replenished daily), water provided, lovely crockery. The room was spacious. But there are a few things that would make a stay at the Apartments even better: information in the room (how to work the air con/heating, reminder of checkout time, a genetal "Welcome!" pack, evacuation guidelines), a blackout blind for the window to the internal courtyard, table/side light by sofa bed. We hadn't appreciated that the apartments are located within a residential block, and thought we would feel "part" of the hotel (ie be able to use the hotel bar)....but we never found the hotel facilities at all, so it is a very "separate" experience from the hotel itself, like staying in any very nice, serviced apartment.

Stopped in adjacent apartment, recently refurbished, excellent quality, wonderful amenities. Great location, fabulous wine bar as you step out of the hotel. Cant recommend enough.

Breakfast menu from 8-10: 30 am,excellent for 4 star hotel with many choice of fruits with fancy dishes,but only one juice ( orange) ,we stay 11 days in apartment #3, noisy every Saturday night,because we did open windows for fresh air and not using AC,very close to a night club,you should appreciate the walking distance then sacrifice for noise in town,limited parking, we love to have washing,drying machine,very convenient for long stay like us.Staff for 24 h and prepare for us pinic breakfast for our excursions 👍

Clean room, nice decor, mostly helpful staff, cool central area, almost non-existant wi-fi. The Wi-fi in the bedroom was non-existant so that was very frustrating. Also, if 2 people are using the Wi-fi at the same time in the living room, it's a slow connection. Shoutout to Erika for amazing customer service and to Ignacio for helping get our luggage sent up to our room and back down when we checked-in/out as there were stairs to get to the lift to get to our floor. There was a stagnant smell in the bathroom but we simply closed the door after each use. It gets loud at night so good luck if you're a light sleeper. But overall, I'd give our stay a 3.5/5 (we are picky, bougie travelers).

Apartment was awesome property was clean service was excellent. We had clean towels everyday and apartment was fully equipped. Loved the tea and biscuits in the reception. Would definitely book here again. Staff very friendly and accommodating

Great location, great breakfast. Decor of room odd and not to my taste and slight unpleasant smell

Excellent service, super clean and in the heart of the city center

Great location. Clean and nice room. But did not no there is any amenities. Front desk just helped checked in and did not mention much. But did direct us how to get in the suite and asked if we need help to bring luggage to upstairs lift.

Palacete felt like a home away from home, I would absolutely recommend it.