9.2
Exceptional
From 563 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

9.6

Service and Facilites

9.6

Traveler Reviews The Swan

Number of reviews per page
20
40
Top reviews
Jacqueline
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautifully decorated room with a very comfortable bed and most importantly the best pillows ever. We didn’t eat lunch or dinner but breakfast was excellent. The staff were all very friendly and helpful and we would definitely stay there again if we visit the area in the future.
SIMON
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The Swan is a great place to stay for location as it’s close to the castle and Cathedral and the high Street. The manager gave exceptional service and made sure we were comfortable, and we looked after. The food and beverage was outstanding. Strongly recommend this to anyone
Yvonne
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We booked last minute, only a snug room was available, this was perfectly fine for 1 night . Had everything we needed, staff were very helpful . Perfect location in the centre Arundel .
Lynsay
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Wonderful, helpful staff. Great location. Quality breakfast. Will be returning.
Jon
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very friendly and helpful staff. Showed that they really cared about your stay. Would stay again and recommend.
Carole
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We loved the swan hotel. Although our room was A Snug room if it hadn’t of been for the extreme hot weather it would’ve been great. It was a little claustrophobic. The bed was extremely comfortable, bathroom was a little tight but the shower was big. Ask for a low floor if you have difficulty with stairs as they’re quite steep. We received a warm welcome on arrival and the amazing friendliness of the staff continued through our 2 night stay. Special mention goes to Lee the manager, Sally our fun waitress, Peter the Barman and the young student at breakfast (sorry can’t remember his name. We had trouble with our room lock and Lee went above and beyond to make sure we were happy with the solution. Ee would definitely stay at this hotel again. Thank you to all the staff for making our stay so relaxing. Location was perfect, right in the centre of town.
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Karen
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with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Lovely one night stay in a newly refurbished room, nice bar and an excellent breakfast
Peter
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Exceptionally clean everywhere, very helpful staff and a wonderful breakfast. The snug room was limited for space and facilities and I would definitely return but only in one of the larger rooms.
Janet
6.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Carpets grubby, rooms tired. Indulgence room booked @£135. No wardrobe/draws so short stays only. Only shutters so light gets through mornings. Bathroom with no heating whatsoever. Enjoyed breakfast with good choice.
Richard
icon-Leisure
Leisure
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

The Swan Hotel is easily among the best I have stayed in my travels. The town of Arundel is charming, and the Swan Hotel is located in the heart. It is a well-maintained hotel with cheerful and helpful staff. I had a wonderful lamb Sunday roast with a great pint of cider. The room was cozy and quiet, with a superb view of the town and castle. I had a made-to-order breakfast that was delicious, filling, and complementary. There are not enough good things to say about the village, the people, and The Swan. Well worth a visit.
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Caroline
icon-with Partner
with Partner
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Great stay. Although town quiet at this time if year pub was buzzing and we had a lovely meal here. Service was excellent. Breakfast also had great offerings. Negatives - road noise and milk not available in room. Had to request and was in a smelly flask. Always had milk in room so found strange. Everything else there you could want though.
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susan
icon-with Partner
with Partner
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Staff clean room great breakfast
sean
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Room was amazing staff were so helpful
Alistair
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Business
8.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Nice, boutique hotel. Nice decor, excellent staff
J
icon-Business
Business
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Super hotel and amazing staff Perfect place to stay Will not let you down 5 star 👍👍👍
Gracen
icon-Leisure
Leisure
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Really cute bar/pub, perfect location, breakfast options great, and the 'snug room' was way bigger than I assumed!
Michaela
icon-with Partner
with Partner
8.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Lovely pub and room was perfect for our stay. Nice touches with dressing gown and slippers .However bathroom was tired. Paper peeling off ceiling. Shower flooding taps loose. And you can't make a proper cup of tea with hot water from a coffee machine. Such a shame as teapig teabags too.
Jeffrey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The staff were very friendly and helpful. Food was excellent. The room was called a Snug and "Snug" it certainly was. Just about ok for 1 or 2 nights but for longer stays get a bigger room.
Susannah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

It was FANTASTIC! Highly recommend, would definitely go again! Thank you so much to the great breakfast staff!
John
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Great staff
Number of reviews per page
20
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