Overall Ratings & Reviews Hilton Garden Inn Columbia Airport

Good value

Nice Stay

The hotel was super clean and the staff were all amazingly friendly snd helpful. Hotel was very quiet. Loved it!

Staffs were super friendly and respectful

Great hotel, can’t wait to go back.

Just stayed overnight and it was perfect

Great location and excellent service. We had a family emergency that required some family members to stay longer and they were very kind and accommodating. Highly recommend!

Hotel is awesome, staff was awesome. Only negative was that guests from neighboring hotel which is not as nice would climb the fence and take up majority of the pool.

Couldn't get pickedup at airport. 1 reason why i picked this hotel. Cost me $22. By taxi when hotel has airport pick up. Hiltons not what they ise to be! AWFUL VIEW out my window. Nasty place next door , didnt maje me feel safe liojibg out

Multiple vehicles, including mine broken into. Security cameras don’t reach out to the park lot. Security company drive around don’t do anything. I want a full refund for my stay!

Great staff & very clean! Would stay again!

Fast service and curiosity staff.The cleanliness the safe feeling.

Very clean and quiet property. Staff were welcoming and provided excellent customer service.

The lobby and hallways were renovated and fabulous and the check in was quick and the staff were amazing and friendly. The suite was spacious but the couch in the living area was shallow and missing an ottoman. The bathroom was slightly small for the suite’s size but had a large walk in closet with drawers across from it. Both tvs in the suite were smart tvs and had Netflix and YouTube, unlike some of the other hotels in the area. The added wipes for the remotes and toiletries were a nice touch. Overall a very nice, spacious suite.

The room was clean however it had a very bad odor. No matter what we sprayed it did not help. My Wi-Fi barely worked. The phone in the room was broken so if I needed any kind of assistance, I would have to go downstairs to the desk, which was a huge inconvenience when I did go down to guest services and let them know that my Wi-Fi wasn’t working and my refrigerator in the room was hot. Therefore, I couldn’t store food. I had to throw whatever food I had away I was told that they had to change a lot of phones out and most refrigerators don’t get cold in the room smh. he help assist with my Wi-Fi on my phone, which then turned off when I got back to the room so although it was a beautiful room, I would not book here again.

The location of this hotel is literally on top of a ghetto room by the hour motel next door. Didnt feel safe parking my car overnight and was watched by homeless people in the parking lot unloading my car. Breakfast was extremely underwhelming and they had servers for drinks but not for coffee, that was self serve. Servers also brought you silverware which I am guessing was the way the kept motel guests next door from coming over for free food. I don’t know how this hotel got such great reviews. It was 96 Degrees outside and my room was a hot 77 when I checked in. I turned the air down and went to dinner and came back and it was still hot and air didn’t seem to be on when I left. I went down to front desk who informed me the air conditioner is motion activated, so if you are not in the room it does not run. They did say they turned the mode on to VIP which apparently means it runs without the motion sensor because I complained that the air would shut off when I was sleeping, which they agreed it would, but if I got up to go to the bathroom, then it would kick back on. We also didn’t use the outdoor pool because it’s 5 feet from the ghetto motel next door, literally. Only positive thing was the beds were comfy.

Not near many things but easy to hop on the highway and get to many places. Quiet, clean and staff were great.

Everything

The staff was very friendly!

Very clean, however, if you want to be closer to Universal of SC you will want to be on the other side of the river. Otherwise Uber options are approx $15 per trip