Overall Ratings & Reviews Hilton Garden Inn Denison/Sherman/At Texoma Event Center

My room was dirty and smelled sour and moldy. Receptionist did not move me into another room when I requested it and was advised she could only give me a can of Lysol which did not help

The property and rooms were clean. The staff was awesome. Great Hamburgers! If I'm ever in the area again I would definitely stay here.

Pillows were bad

Wry nice and a great stay. Staff was great!

Good

Construction all morning and ac didn’t work

Always stay here when visiting my daughter in Sherman. It’s easy, convenient and always have a good experience here

Beds and furniture need to be changed and updated

Broken toilet seat. Phone didn’t work. We expected more for a Hilton and the price. Was the least comfortable room we have had on an extended road trip.

Enjoyed our stay. The breakfast is wonderful!

This place has gone downhill considerably over the last couple years. The staff are not clean. The front desk guy has looked disheveled and honestly dirty the last three times I have stayed here. I tried to have breakfast this morning and the guy cooking took a rag that I just watched him wipe the counter down with and wipe off a plate before he put eggs and bacon on it to serve. When I told the manager, he informed me that he would look into and would call me about this later today. I never heard anything from him. For $200 a night, you would hope that they would at least try to live up to Hilton standards. This place is terrible now. It used to be a nice place to stay.

I liked it all.

Very nice and clean. Bartender was not friendly at all.

This property needs a long overdue renovation. Smells of smoke in the halls, dated floor to ceiling. Rooms smelled like smoke. Elevator had a burned rubber smell. Carpet in room had holes, detached in areas and felt sticky :(. Tub drain was clogged, took a long time to drain.

The floor we stayed on had a horrible sewage smell our whole stay. Once we got to our room the bathroom was dirty and we didn’t have towels. We tried calling but the phone had no dial tone, so we used our cell phone. After being on hold for 15 minutes we hung up and called back, once we spoke to the lady she said she would ‘write in on a piece of paper and give it to housekeeping’. We never got the towels… ended up having to walk down stairs to the from the next day.

This was the absolute experience we’ve had at a Hilton

Nice

It is a very nice and clean place to stay . Rooms are clean .

The property is not up to Hilton standards. Seems like just another run of the mill motel.

Went well!