9.0
Exceptional
From 62 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.0

Meal

8.7

Location

9.0

Service and Facilites

9.2

People often mention about Hidden Valley Hills
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Family Friendly (4)
Staff Friendliness (4)
Check-in/out Time (4)
Ambiance (4)
Room Space (4)
Bedroom (4)
Bathroom (4)
Taste (4)
Hotel Area (3)
Variety (3)
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Traveler Reviews Hidden Valley Hills

Number of reviews per page
20
40
Customer reviews
Moniqa D. P.
icon-Staycation
Staycation
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10.0
/10
Reviewed 3 week(s) ago
"A piece of heaven in Purwakarta.. I was so happy staying here, the staff were friendly, the room and hotel area were clean, the breakfast was quite good, and I got a birthday compliment for my son, he was so happy. I thought I would only get cake slices like other hotels, but this time the staff came in droves to the room to sing him a happy birthday song 🤗 thank you all.. I will come back again, this time I will bring an army ☺
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Accommodation's Reply
20 Aug 2025
Dear Mr./Mrs. Moniqa. Warm greetings from Hidden Valley Hills. Thank you for visiting and staying at Hidden Valley Hills Purwakarta and for your review. We hope you and your family are always healthy and would like to stay again another time. We look forward to welcoming you back.
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E***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Great Place for Staycation with Family.. Great services & friendly staff. Reception change our room to better location, with same Class. Thank you for the recommendation & really appreciate it. Try to had dinner in the restaurant, the food was delicious & menu quite variative. Breakfast also quite okay. There are several swimming pools in some locations. You could choose the closest with your room. Also available swimming pool for children. Kids feel so happy to stay here, as they also had Playground & Aviary. Recommended for you to stay here.
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Eka Y.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Quite homely and good to eat, nice comfortable place
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20 Aug 2025
Dear Mr./Mrs. Eka Y. Warm greetings from Hidden Valley Hills. Thank you for visiting and staying at Hidden Valley Hills Purwakarta and for your review. We hope you and your family are always healthy and would like to stay again another time. We look forward to welcoming you back.
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Lily A.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
Overall, the hotel and service are good. Maybe a little criticism, when guests are having breakfast, they don't need to be "waited" too much, so they don't have the freedom to take their food. It would be better if the waiters stood in another place so that if someone needed help, they could still be easily called. Don't line up at the rice/main dish table.
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Dita F.
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9.4
/10
Reviewed 7 week(s) ago
God willing, I will definitely come back here. The facilities, rooms, location, spots, and prices are very satisfying. The kids are very happy. Unfortunately, we checked in about 2 hours late so we weren't satisfied with staying here for long. Got a nice, spacious room at a good price with a bonus of a beautiful view from the room, aah, I really like it. Overall, I really like it, but the breakfast menu is less varied than other hotels, but it tastes okay 😻 FYI, the sunrise and sunset from here look very beautiful.
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+3
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Accommodation's Reply
22 Jul 2025
Dear Mrs. Dita F. Warm greetings from Hidden Valley Hills. Thank you for visiting and staying at Hidden Valley Hills Purwakarta, and thank you for your review. We hope you and your family are always healthy and would like to stay again another time. We look forward to welcoming you back. _PN
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NaNa S.
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Staycation
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9.7
/10
Reviewed 8 week(s) ago
The room is spacious, the receptionist is very nice, the room is spacious and the view is beautiful.
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22 Jul 2025
Dear Mrs. NaNa S. Warm greetings from Hidden Valley Hills. Thank you for visiting and staying at Hidden Valley Hills Purwakarta and thank you for your review. We hope you and your family are always healthy and would like to stay again another time. We look forward to welcoming you back. _PN
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S***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
The view is ok, the food menu is more varied, the taste is ok
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1 people find it helpful
Accommodation's Reply
22 Jul 2025
Dear Mr./Mrs. S*i. Warm greetings from Hidden Valley Hills. Thank you for visiting and staying at Hidden Valley Hills Purwakarta and thank you for your review. We hope you and your family are always healthy and would like to stay again another time. We look forward to welcoming you back. _PN
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G***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
Friendly staff, nice view, family loves it.
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1 people find it helpful
Accommodation's Reply
22 Jul 2025
Dear Mrs. G*a. Warm greetings from Hidden Valley Hills. Thank you for visiting and staying at Hidden Valley Hills Purwakarta, and thank you for your review. We hope you and your family are always healthy and would like to stay again another time. We look forward to welcoming you back. _PN
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A***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
hidden gem in purwakarta, amazing view, spacious room, good cleanliness, friendly staff, clean swimming pool, there are many pools and it is safe for children, many choices of food and friendly prices, large parking area. the atmosphere is serene when the thick fog descends... awesome
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1 people find it helpful
Accommodation's Reply
22 Jul 2025
Dear Mr./Mrs. A*s. Warm greetings from Hidden Valley Hills. Thank you for visiting and staying at Hidden Valley Hills Purwakarta and thank you for your review. We hope you and your family are always healthy and would like to stay again another time. We look forward to welcoming you back. _PN
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K***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
The view is okay, unfortunately the room wifi is not available.
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Accommodation's Reply
22 Jul 2025
Dear Mr./Mrs. Ke*i. Warm greetings from Hidden Valley Hills. Thank you for visiting and staying at Hidden Valley Hills Purwakarta and for your review. We hope you and your family are always healthy and would like to stay again another time. We look forward to welcoming you back. _PN
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Irwan I.
icon-Leisure
Leisure
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9.1
/10
Reviewed 21 week(s) ago
Stunning view and many beautiful photo spots plus historical. The swimming pool is clean and spacious. Suggestion, can be added trash bins so that visitors can throw trash in the right place.
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2 people find it helpful
Accommodation's Reply
22 Jul 2025
Dear Mr. Irwan I. Warm greetings from Hidden Valley Hills. Thank you for visiting and staying at Hidden Valley Hills Purwakarta and for your review. We hope you and your family are always healthy and would like to stay again another time. We look forward to welcoming you back. _PN
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Willy Y.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 21 week(s) ago
Long check-in time, still waiting for almost 45 minutes, 3 o'clock check-in, only ready at 03.45 And when I wanted to take a shower the towel was not ready, delivered after 5 o'clock, The view at the hotel is very good, for taking pictures and spending time with family, the atmosphere at night is beautiful, the scenery of Purwakarta nature looks very beautiful. The breakfast menu is quite delicious, The swimming pools are many and quite clean, the children's pool is perfect for children, The room is clean, the AC is cold, the water is warm, if only there was a bathtub.
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1 people find it helpful
Accommodation's Reply
22 Jul 2025
Dear Mr. Willy Y. Warm greetings from Hidden Valley Hills. Thank you for visiting and staying at Hidden Valley Hills Purwakarta and for your review. We hope you and your family are always healthy and would like to stay again another time. We look forward to welcoming you back. _PN
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S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
A Piece of Heaven in Purwakarta♥️ This is Real, the view is really great, there are lots of child-friendly pools, don't ask about photo spots, every corner of the hotel is very pleasing to the eye. The staff is friendly, the hotel is like home, very comfortable. The food is quite delicious, for dinner I happened to look outside, because it was not far from the main road, about 2 km, and there were lots of delicious Maranggi satay there.
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+4
1 people find it helpful
Accommodation's Reply
22 Jul 2025
Dear Mrs. S*i. Warm greetings from Hidden Valley Hills. Thank you for visiting and staying at Hidden Valley Hills Purwakarta, and thank you for your review. We hope you and your family are always healthy and would like to stay again another time. We look forward to welcoming you back. _PN
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Z***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 21 week(s) ago
get free room upgrade from the hotel when check in. Paid parking 5 thousand, spacious, there is a swimming pool for children & adults. The restaurant is open until half past 10 at night, the food is varied & delicious. Breakfast is also the same, delicious & quite varied. The view from the room & other spots in the hotel is good & pleasant to look at while drinking coffee.
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4 people find it helpful
Accommodation's Reply
22 Jul 2025
Dear Mr./Mrs. Z*r. Warm greetings from Hidden Valley Hills. Thank you for visiting and staying at Hidden Valley Hills Purwakarta and for your review. We hope you and your family are always healthy and would like to stay again another time. We look forward to welcoming you back. _PN
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Y***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Very nice view, clean and comfortable room, cheap food in the restaurant. Good service, maybe the only thing that needs to be improved is the breakfast.
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22 Jul 2025
Dear Mr./Mrs. Y*a. Warm greetings from Hidden Valley Hills. Thank you for visiting and staying at Hidden Valley Hills Purwakarta and thank you for your review. We hope you and your family are always healthy and would like to stay again another time. We look forward to welcoming you back. _PN
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H***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
Wow, this place is a must visit. I will definitely come back if I am in the area. The view is really amazing. It's cool, there is a swimming pool with a view of the mountains. The breakfast needs to be increased. Wow, it's really cool. The rooms are also clean, the service is also fast.
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3 people find it helpful
Accommodation's Reply
22 Jul 2025
Dear Mr./Mrs. H*a. Warm greetings from Hidden Valley Hills. Thank you for visiting and staying at Hidden Valley Hills Purwakarta and thank you for your review. We hope you and your family are always healthy and would like to stay again another time. We look forward to welcoming you back. _PN
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Hadimukti
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
A comfortable and pleasant hotel for a family vacation,. with beautiful views and cool air makes the atmosphere more beautiful,. hotel facilities for children to play are good and there are many photo spots,. Recommended hotel for healing with family.
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2 people find it helpful
Accommodation's Reply
22 Jul 2025
Dear Mr. Hadimukti, Warm greetings from Hidden Valley Hills. Thank you for visiting and staying at Hidden Valley Hills Purwakarta, and thank you for your review. We hope you and your family are always healthy and would like to stay again another time. We look forward to welcoming you back. _PN
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B***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 38 week(s) ago
Nice place, beautiful view and cool
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4 people find it helpful
Accommodation's Reply
22 Jul 2025
Dear Mr./Mrs. B*a. Warm greetings from Hidden Valley Hills. Thank you for visiting and staying at Hidden Valley Hills Purwakarta and thank you for your review. We hope you and your family are always healthy and would like to stay again another time. We look forward to welcoming you back. _PN
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n***r
icon-origin-TRAVELOKA
8.5
/10
Reviewed 39 week(s) ago
Excellent
1 people find it helpful
Accommodation's Reply
22 Jul 2025
Dear Mr./Mrs. N*r. Warm greetings from Hidden Valley Hills. Thank you for visiting and staying at Hidden Valley Hills Purwakarta and for your review. We hope you and your family are always healthy and would like to stay again another time. We look forward to welcoming you back. _PN
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R***n
icon-origin-TRAVELOKA
8.0
/10
Reviewed 39 week(s) ago
For the room that does not match my order in the application, it should be an upper room but instead I was given a lower room. Please adjust this in the future and for the receptionist staff at Gaush, who mostly ask this and that, they should be served immediately because the customer is king. Thank you.
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2 people find it helpful
Number of reviews per page
20
40