With deepest respect from the heart of Bukittingi, Dear Valued Guest, Thank you for your positive review and for choosing Monopoli Bukittingi Hotel as your accommodation during your visit to Bukittingi. We are delighted that you were satisfied with the friendliness and responsiveness of our staff in providing professional service, as well as the hotel's excellent location and proximity to various tourist attractions. Your compliments motivate us to maintain and improve the quality of our service to ensure a comfortable and memorable stay for all our guests. We hope to welcome you back to Monopoli Bukittingi Hotel on your next visit. Sincerely, The Management Team, Monopoli Bukittingi Hotel, Fajri D. Roseman, General Manager

Dear Mr. Johannes P., Thank you for your positive review and excellent rating for Monopoli Bukittingi Hotel. We are delighted to know that the hotel's excellent location, just steps from the Clock Tower, provided you with convenience and relaxation during your stay in Bukittingi. Your satisfaction is our joy and motivation to strive for the best service and provide memorable stays for all our guests. We hope to welcome you back to Monopoli Bukittingi Hotel on your next visit. Sincerely, The Management Team, Monopoli Bukittingi Hotel, Fajri D. Roseman, General Manager

Dear Mr./Ms. H*a, It is with great pleasure from the heart of Bukittingi that we thank you for taking the time to share your experience and review of your stay at Monopoly Bukittingi Hotel. We greatly appreciate your appreciation of the hotel's unique and classic architecture, as well as the service of our staff and the food we served. However, we apologize for any inconvenience you experienced regarding the condition of the room amenities, the kettle, the flooring, the baby cot, the cleanliness of the surroundings, and accessibility for wheelchairs and strollers. We understand that well-maintained amenities, safe and appropriate childcare equipment, and easy accessibility are essential to a quality stay. All your feedback is taken seriously by us and will be used as information for our management evaluation to improve the maintenance of amenities, maintain the cleanliness of the surroundings, and prioritize safety and accessibility for all guests. We are committed to continuous improvement so that the quality of our amenities reflects the unique character and character of our hotel building. Thank you for your valuable feedback and suggestions. We hope that on our next visit, we will be able to welcome you back with even better amenities and a more comfortable and memorable stay. From The Right One, Management Team, Monopoly Bukittingi Hotel, Fudgeri D. Roesman, General Manager

Dear Mr./Ms. n*l from Bukittingi City Centre, Thank you for taking the time to write a review and share your experience staying at Monopoli Bukittingi Hotel. We apologize if the breakfast menu we offered did not meet your expectations. This feedback is very important to us and will be used to evaluate and improve the quality and variety of our breakfast options in the future, to provide a more diverse and satisfying dining experience for our guests. We are committed to continuously improving the quality of our service and facilities to meet the expectations of all our guests. We hope to welcome you back to Monopoli Bukittingi Hotel again for a better stay and dining experience in the future. Sincerely, The Management Team, Monopoli Bukittingi Hotel, Fajri D. Roseman, General Manager

Dear Ms./Mrs. A*l, Thank you for your kind review and perfect rating for Monopoli Bukittingi Hotel. We are delighted to hear that you and your family enjoyed your stay with us. We are also pleased that the hotel's excellent location near the clock tower, the cleanliness of the hotel and swimming pool, and our breakfast contributed to your comfort and satisfaction throughout your stay. Your compliments motivate us to maintain the quality of our service and provide memorable experiences for all our guests. We hope to welcome you and your family back to Monopoli Bukittingi Hotel on your next visit. Sincerely, The Management Team, Monopoli Bukittingi Hotel, Fajri D. Roseman, General Manager

Dear Mr. Kuswadi W. from Bukittingi City Centre, Thank you for your time and trust in choosing Monopoli Hotel Bukittingi as your accommodation. We are delighted to hear that you were satisfied with our excellent location and the facilities we provided. We were pleased to offer you a comfortable stay. We hope to welcome you back on your next visit to Monopoli Hotel Bukittingi. Sincerely, Monopoli Hotel Bukittingi, Deswin, General Manager

Dear Ms. Fitria D.P.S. from the heart of Bukittingi, Thank you for choosing Monopoli Bukittingi Hotel as your accommodation. We are delighted to learn that this is your third visit and that your stay at Monopoli has always been a wonderful experience. Your continued support and trust in us is invaluable to us. We hope that your future visits will bring even more comfort, happiness, and memorable experiences. We look forward to welcoming you back to Monopoli Bukittingi Hotel again. Sincerely, The Management Team, Monopoli Bukittingi Hotel, Deswin, General Manager

Warm Greetings from the Heart of Bukittinggi 🌿. To: Mr./Mrs. I*l, Thank you for taking the time to give us an 8.5 rating and share your experience during your stay at Hotel Monopoli Bukittinggi. We are very pleased to know that you enjoyed the cool and fresh mountain air during your stay with us. Your appreciation and positive experience motivate our entire team to continue providing the best service and creating a comfortable stay experience for every guest. We look forward to welcoming you back on your next visit to Hotel Monopoli Bukittinggi. Sincerely, Management of Hotel Monopoli Bukittinggi. Deswin. General Manager

With highest regards from the heart of Bukittinggi 🌿 Dear Mr. G*t, Thank you for taking the time to rate us 8.3 and sharing your experience staying at Monopoli Bukittinggi Hotel. We greatly appreciate your compliments on the friendliness of our staff and the hotel's excellent central location. However, we apologize for the inconveniences you experienced regarding the room condition, mosquitoes in the room, outdated TV broadcasts, in-room mineral water, and unstable Wi-Fi network. Your feedback is very important to us and has been taken into consideration for immediate evaluation in collaboration with the relevant departments, particularly concerning the cleanliness and comfort of the room, the quality of amenities, and the stability of the Wi-Fi network. Regarding the mineral water, we will review our supply standards to ensure guests feel safe and comfortable. We sincerely hope to have the opportunity to welcome you back to Monopoli Bukittinggi Hotel again with an even better experience next time. Sincerely, The Management Team of Monopoli Bukittinggi Hotel, Deswin. General Manager

Dear Mr. Roma A., from the heart of Bukittingi, Thank you for taking the time to write a positive review about your stay at Monopoli Bukittingi Hotel. We are delighted to hear that you enjoyed the pool facilities and the hotel's excellent location, just approximately 100 meters from the Clock Tower, making it easily accessible on foot. Your feedback encourages us to strive to provide the best service and facilities to all our guests. We hope to welcome you back on your next stay and provide you with an even more memorable experience. Sincerely, The Management Team, Monopoli Bukittingi Hotel, Deswin, General Manager

With our deepest respect from the heart of Bukittingi, to Ms. M*a: Thank you for your review and rating. We are delighted to hear that our hotel's location, close to Menara Jam Gadang Convention Center and a variety of restaurants such as Kaka Martabak and m zen Grilled Banana, added convenience and enjoyment to your stay. We appreciate your trust and hope to welcome you back on your next stay to provide you with a similarly memorable experience. Sincerely, The Management Team, Monopoli Bukittingi Deswin General Manager

Dear Mr./Ms. F*i, Sincerely, Monopoli Bukittingi Hotel would like to thank you for taking the time to share your experience staying at Monopoli Bukittingi. We are delighted to hear that you enjoyed your stay overall. We appreciate your feedback regarding the atmosphere in the breakfast area. We apologize if the presence of a smoking guest diminished your comfort, especially for families with children. This feedback is very important to us, and we will use it in our evaluations to improve our care and create a more comfortable atmosphere for all our guests. We look forward to welcoming you and your family back again for an even better stay. Sincerely, Monopoli Bukittingi Hotel, Deswin General Manager

Dear Mr. Ibnu R. from Bukittingi City Centre, Thank you for taking the time to share your experience staying at Monopoli Bukittingi Hotel. We are delighted to hear that you enjoyed your stay with us. Guest satisfaction is our top priority, and such compliments motivate our entire team to continue striving for the best service. We hope to welcome you back to Monopoli Bukittingi Hotel next time and provide you with an even more memorable stay. Sincerely, Monopoli Bukittingi Hotel, Deswin, General Manager

Dear Ms./Mrs. M*d, It is with great pleasure from the heart of Bukittingi. Thank you for taking the time to share your review of your stay at Monopoli Bukittingi Hotel. We are delighted to hear that the hotel's excellent location and proximity to the market area provided you with comfort and enjoyment during your stay. We hope that this superior location will further enhance your memorable stay experience. We look forward to welcoming you back to Monopoli Bukittingi Hotel on your next visit. Sincerely, Monopoli Bukittingi Hotel, Deswin, General Manager

Dear Mr./Ms. E*a, Thank you for taking the time to share your experience staying at Monopoli Bukittingi Hotel. We are pleased to hear that you were comfortable during your stay with us. Conversely, we apologize for the issue with the window latch you experienced. We greatly appreciate your feedback and have forwarded it to our engineering team for immediate inspection and repair to ensure it does not affect future guest comfort. Thank you for your interest and valuable suggestions. We look forward to welcoming you back to Monopoli Bukittingi Hotel for another memorable stay. Sincerely, Monopoli Bukittingi Hotel, Deswin General Manager

Dear Mr./Ms. E*a, Thank you for taking the time to share your experience staying at Monopoli Bukittingi Hotel. We are pleased to hear that you were comfortable during your stay and appreciated the hotel's location near the city center. However, we apologize for the inconvenience you experienced during the check-in process due to the wait for a room. We have taken your feedback into consideration and will use it to improve the coordination and efficiency of the room preparation process in order to reduce waiting times during check-in. Thank you for your understanding and feedback. We hope to welcome you back to Monopoli Bukittingi Hotel again and provide you with an even more comfortable stay on your next visit. Sincerely, Monopoli Bukittingi Hotel, Deswin General Manager

Dear Ms. Ratana S.D. from Bukittingi City Centre, Thank you for taking the time to share your review of your stay at Monopoli Bukittingi Hotel. We are delighted to hear that you enjoyed your stay and felt comfortable at our hotel. Your compliments encourage our entire team to strive to provide the best service and facilities to all our guests. We hope to welcome you back to Monopoli Bukittingi Hotel again on your next stay and provide you with an even better experience. Sincerely, Monopoli Bukittingi Hotel, Deswin General Manager

Dear Ms./Mrs. S*h from Bukittingi City Centre, Thank you for your positive review and rating. We are delighted to hear that you were satisfied with the quick check-in process, the cleanliness of the room, and the hotel's excellent location near Chamkadang. Your review confirms our value and inspires our entire team to strive to provide the best service and facilities to all guests. We are honored to have been a part of your stay experience. We hope to welcome you back again on your next stay and provide you with a similarly memorable experience. Sincerely, Monopoli Deswin Hotel Management General Manager

Dear Mr. Riccifendi E. from Bukittingi City Centre, Thank you for your positive review and rating. We are very grateful that you appreciated the hospitality and service of our team. It is our pride that our hotel staff were able to provide friendly and helpful service throughout your stay. Such positive reviews encourage our entire team to strive to provide professional and sincere service to all guests. We hope to welcome you back on your next stay and provide you with an even more memorable experience. Sincerely, Monopoli Deswin Hotel Management General Manager

Dear Ms. Putri Dee from Bukittingi City Centre, Thank you for your positive review and rating. We are delighted to know that you found our hotel a comfortable place to stay. The comfort of all our guests is always our top priority, and your compliments motivate our entire team to continue striving for the best service and facilities. We hope to welcome you back on your next stay and provide you with a similarly memorable experience. Sincerely, Monopoli Deswin Hotel Management General Manager