Overall Ratings & Reviews Hotel Felsenkeller

Fantastic hotel right in the heart of Rüdesheim am Rhein. Check in was very smooth. Receptionist went out of her way to ensure we were safely parked in the hotel parking lot appropriately 100 meters from hotel, through village. Room was clean and renovated. Breakfast buffet was delicious. Front desk staff extremely friendly and helpful with all of our questions. Provided us with helpful guidance for touring this beautiful area of Germany. Staff spoke English and were very kind. A very lovely experience!

This is a quaint hotel in the heart of Rudesheim in the Rhine Valley. It’s my first trip to Germany so I did not have any preconceived ideas of what to expect. The facility was clean and well maintained. The staff and management were accommodating. Despite the prevalence of English in the region, I was glad everyone was able to communicate with us. The breakfast was lovely-our table had a placard with our name and room number on it every morning. It was fresh and hot with a choice of American and European dishes. Fresh fruit, meats and cheeses, and dairy products nicely presented. Security on the room doors was older and I had to pay attention to locking the door with the key in it. Daily room cleaning was done. Because it’s an old city, parking was a bit of an issue as was navigating the narrow, sometimes crowded streets.

Classic, old-school hotel. Proprietor really care about guest experience. Clean and efficient. Right in the middle of town. Extremely pleased with our experience.

The property is wonderful and the man at the check in was excellent, courteous and professional. He makes the hotel truly special.

Very well run hotel. Very nice room and bathroom

Right in the heart of Ruedesheim. The only problem is parking is far away and you have to walk up a flight of stairs to get to the elevator. Not handicap accessible. Breakfast was great and room was nice.

Clean rooms, a terrific breakfast and perfect location. Minutes from Doppelgasse. Fabulous hosts!

I like hotel was in center of town and near everything ……

Hotel Felsenkeller is a well kept and charming hotel. Very clean and my room was spacious. Two things, however, marred my stay there, and I believe the Expedia description needs to be updated. Laundry services are NOT available and there is NOT wifi in every room. The lack of wifi had a huge impact on me, as I needed to spend a fair amount of time working. It forced me to spend hours on the hot patio (a nice one, at least!) to get the access I needed to do my work. My room was at the extreme end of a hallway, so perhaps better situated rooms would have wifi access, but the manager could do nothing to help me. Guests should also be aware there is no air conditioning when booking their stay, nor is the front desk staffed 24/7.

Staff were very helpful hotel was nice a in a good location I would stay again

All the staffs are so personal and friendly. Breakfast was wonderful also.

Amazing hotel in the heart of the small town. The staff members are friendly and very helpful.

Very nice and clean property. It was unusually warm during our stay and there is no air conditioning at the property. Portable fan was provided upon request. Bathrooms do not have windows or fans so air circulation is poor. Buffet breakfast was plentiful and a good selection of hot and cold items.

Excellent location in centre of town, handy for cable car. Friendly staff.

The staff were helpful; the restaurant was good if you like traditional German food. The Wine list was excellent. The location is quaint but nor car friendly. Rudesheim itself is very pretty, but it's a real tourist trap. Surrounding countryside - Rhine Gorge 5 star - Schloss Johannisberg worth a detour and have a glass of very expensive wine in the Schlossschanke - seven kilometres away.

Very convenient location, and nearby parking. The manager and staff were extremely friendly and kind and concerned with making sure that all guests were pleased. The beds were soft, which I like. Rooms were kept clean. Shower ran well, charging outlets conveniently by the bed. Breakfast was tasty. I am giving it 4/5 stars instead of 5/5 only because the rooms are a little dated looking. However, for the low price it is an excellent value.

Great location...Excellent service...highly recommend

Nothing really to dislike. Missing some things like a fridge & safe.

Hotel is in the midst of everything to see and do in Rüdesheim. My room was reasonably priced, a solid breakfast buffet was included. I would definitely stay there again.

Traditional German hotel in the heart of Rüdesheim. Rooms are clean and quiet and breakfast is nice. There is also a garage to store bicycles. Staff are really sweet - couldn’t recommended them more!