9.0
Exceptional
From 171 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.8

Location

9.3

Service and Facilites

8.8

People often mention about Macalister 288
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Ambiance (21)
Room Space (20)
Hotel Area (19)
Bedroom (18)
Bathroom (18)
Surroundings (16)
Staff Friendliness (16)
Family Friendly (15)
Accessibility (13)
Distance to City Center (11)
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Traveler Reviews Macalister 288

Number of reviews per page
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40
Customer reviews
a***a
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 day(s) ago
The service, the room, and the facility were all good 👍
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k***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Nice place to stay near the hospital.
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Edward A.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
Friendly staff, pretty close to island hospital and northern hospital.
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Accommodation's Reply
03 Aug 2026
Dear valued guest, Greetings from Macalister 288. Thank you for your kind feedback. We are delighted to hear that you found our staff friendly and appreciated our convenient location near Island Hospital and Northern Hospital. We truly appreciate your support and are pleased that our location helped make your visit more convenient. We look forward to welcoming you again in the future. Best regards, Macalister 288 Management Team
H***i
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Surely, I’ll be back in 2/3 weeks again. It is very near from hospitals. Hope there is a member discount for foreigners… lol…
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Accommodation's Reply
03 Aug 2026
Dear valued guest, Greetings from Macalister 288. Thank you for your lovely feedback. We are delighted to hear that you enjoyed your stay and found our location convenient, especially with its close proximity to the hospitals. We truly appreciate your plan to return in the coming weeks and look forward to welcoming you back again. We have also noted your suggestion regarding member discounts for foreign guests and will share it with our management team for consideration. Thank you once again for your support. We look forward to seeing you again soon! Best regards, Macalister 288 Management Team
P***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
good place..................
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Accommodation's Reply
03 Aug 2026
Dear valued guest, Greetings from Macalister 288. Thank you for your kind feedback. We are pleased to hear that you found our hotel to be a good place to stay. We truly appreciate your support and look forward to welcoming you again in the future. Best regards, Macalister 288 Management Team.
Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The room wasn't too soundproof; the sound from the street can still be heard in the room.
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Accommodation's Reply
03 Aug 2026
Dear valued guest, Greetings from Macalister 288. Thank you for sharing your feedback. We sincerely apologize that the outside street noise affected your comfort during your stay. We understand that a peaceful environment is important for a good rest, and we regret that the room’s sound insulation did not fully meet your expectations. Your comments have been noted and shared with our management team for review as we continue to explore ways to enhance our guests’ comfort. We appreciate your valuable feedback and hope to have the opportunity to welcome you again for a more comfortable stay in the future. Best regards, Macalister 288 Management Team
carolina s.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel was incredibly clean and tidy. The bespectacled front desk staff were very friendly and helpful. Thank you.
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Accommodation's Reply
03 Jul 2026
Dear Valued Guest, Thank you so much for your wonderful review. We are delighted to hear that you were satisfied with the cleanliness and orderliness of our hotel. We also appreciate your compliments on our reception staff who wear glasses. We will gladly pass on your compliments to them as a token of our appreciation for their excellent service. Thank you for your patronage, and we hope to welcome you back for another stay in the future. Sincerely, Macalister 288
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Teddy O.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
The staff is very friendly, and the overall cleanliness is excellent. Highly recommended.
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Accommodation's Reply
03 Jul 2026
Dear Valued Customer, Thank you for your review and feedback. We are delighted to hear that you were satisfied with the friendliness of our staff and the overall cleanliness of the hotel. Your support and feedback mean a lot to us and motivate us to continue striving to provide the best service. We hope to welcome you back in the future. Sincerely, Macalister 288
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K***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Below the hotel, there are 2 restaurants. Good.
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Accommodation's Reply
03 Jul 2026
Dear valued guest, Thank you for your kind feedback. We are delighted to hear that you appreciated the convenience of having two restaurants located within the hotel building. We truly appreciate your support and are pleased that this added to your overall experience. We look forward to welcoming you again in the future. Best regards, Macalister 288
Neneng M.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
near island hospital. easy to find food
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Accommodation's Reply
03 Jul 2026
Dear Valued Guest, Thank you for your review. We are delighted to hear that you found our hotel conveniently located near Hospital Island and the many restaurants in the vicinity to be a plus. We appreciate your patronage and hope to welcome you back soon. Thank you, Macalister 288
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F***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Overall, everything was good. The location is strategic, and it's close to the hospital of choice. The only downside is the elevator, which can accommodate three people and is very slow. Otherwise, no complaints.
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Accommodation's Reply
03 Jul 2026
Dear Valued Customer, Thank you for your review and feedback. We are delighted to hear that you were satisfied with your stay with us, especially the excellent location and proximity to the hospital you requested. We appreciate your comments regarding the limited number of passengers in the elevator and the excessively long waiting times. We have taken these comments into consideration for our evaluation process to improve guest comfort in the future. We greatly appreciate your support and are pleased to know that, apart from that, you had no other complaints. We hope to welcome you back for your next stay. Thank you, Macalister 288
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Andreas A.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
Close to Island Hospital, just a short walk...
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Accommodation's Reply
18 May 2026
Dear valued guest, Thank you for your review. We are delighted to hear that our hotel's location near Island Hospital provided convenience and comfort during your stay. We greatly appreciate your support and hope to welcome you back again in the future.
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R***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
(+) Friendly staff, can speak English, can leave luggage after check out, clean room, cold AC, right next to a really nice restaurant. (-) The elevator can't fit many people (3 people) and so the wait is long.
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1 people find it helpful
Accommodation's Reply
18 May 2026
Dear valued guest, Greetings from Macalister 288. Thank you for your kind and detailed feedback. We are delighted to hear that you appreciated our friendly staff, English-speaking service, luggage storage convenience, clean room, cold air-conditioning, and the nearby restaurant. We also appreciate your comments regarding the elevator capacity and waiting time. We understand the inconvenience this may cause, and your feedback has been noted for our ongoing review and improvement. We truly value your support and look forward to welcoming you again in the future.
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
Checking in at midnight due to a delayed flight was smooth and fast. Very close to Island Hospital. The room was super clean. Drinking water was available. The hotel staff were all friendly. I've stayed there twice.
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Accommodation's Reply
18 May 2026
Dear Valued Guest, Thank you so much for your review and your trust in Macalister 288. We are delighted to hear that your check-in process went smoothly, even though you arrived at midnight due to a flight delay. We are glad you enjoyed our location near Hospital Island, the cleanliness of your room, the provision of drinking water, and the friendliness of our staff. We are honored that you chose to stay with us twice. We appreciate your patronage and hope to welcome you back again on your next stay.
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V***r
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Clean and the receptionist is very helpful
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Accommodation's Reply
04 May 2026
Dear valued guest, Greetings from Macalister 288. Thank you for your kind feedback. We are delighted to hear that you found the hotel clean and that our receptionist was very helpful during your stay. We truly appreciate your support and look forward to welcoming you again in the future. Best regards, Macalister 288 Management
V***n
icon-Medical
Medical
icon-origin-TRAVELOKA
9.1
/10
Reviewed 15 week(s) ago
Clean room, comfortable bed, strategic location, easy to find food, has a balcony. However, street noise sometimes still comes in. The hot water isn't hot, and the elevator takes a while to get to, but overall it's good.
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Accommodation's Reply
04 May 2026
Dear Valued Guest, Thank you for your review. We are delighted to hear that you were satisfied with the cleanliness of your room, the comfort of the bed, the excellent location, the convenience of finding food, and the balcony. We also appreciate your feedback regarding the street noise, the inconsistent hot water, and the relatively long wait times for the lift. We have noted these issues and will forward them to the relevant team for investigation and improvement. We greatly appreciate your feedback and hope to welcome you back for an even more comfortable experience in the future. Thank you, Macalister 288
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Y***i
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
My husband and I stayed here for 6 nights. I came for treatment at Island Hospital and the location is very close and there is a Welling right next door. There are also 2 cafes below the hotel with delicious food. Suitable for people who are lazy to go anywhere because there are 2 cafes below and the food is very complete. However, if you want to go to the culinary center, you might need to walk a little further, around 500m-1km, but if you just want to go to Island Hospital, it's very suitable. The room is nice, clean and cleaned every day. It's just a bit unfortunate if we drop a little food immediately small ants come. In my opinion, the mattress is also not comfortable because it is a bit soft and sometimes there are small ants on the mattress. Also, there is refillable drinking water on each floor so you can refill it for drinking water. In the room you get 2 coffees and 2 teh tarik every day. The staff is very friendly. Overall, very good, recommended...👍
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Accommodation's Reply
04 May 2026
Dear Valued Guest, Thank you so much for your detailed and constructive review. We are delighted to hear that you and your husband found the hotel's location, close to Hospital Island and convenient access to Welling and the cafes below the hotel, to be beneficial. We are also pleased to hear that the cleanliness of the room, daily housekeeping, refillable drinking water, and the friendliness of our staff contributed to your pleasant experience during your 6-night stay. At the same time, we apologize for the inconvenience you experienced regarding the ants in the room and the comfort level of the mattress. Your feedback on this matter is very important and has been forwarded to the relevant team for immediate action to address these issues. To ensure continuous improvement in cleanliness and comfort, we greatly appreciate your feedback and hope to welcome you back again in the future for an even more comfortable experience. Thank you, Macalister 288
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Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 16 week(s) ago
A good place to stay, near to the city and hospital
1 people find it helpful
Accommodation's Reply
04 May 2026
Dear valued guest, Thank you for your kind feedback. We are pleased to hear that you found our hotel a good place to stay and appreciated its convenient location near the city and hospital. We truly appreciate your support and look forward to welcoming you again in the future. Best regards, Macalister 288
Kiantario S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 17 week(s) ago
The staff is very helpful and friendly.
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Accommodation's Reply
04 May 2026
Dear valued guest, Thank you for your review. We are delighted to hear that you were satisfied with the assistance and friendliness of our staff. Your compliments mean a lot to us, and we hope to welcome you back again soon. Thank you, Macalister 288
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D***A
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
The hotel staff are very friendly and always greet you, the place is clean 🫶🏻
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Accommodation's Reply
04 May 2026
Dear Valued Guest, Thank you for your review. We are delighted to hear that you were pleased with the friendliness of our staff who always make a warm welcome, and the cleanliness of the hotel. Your compliments mean a lot to us and will be an encouragement to the entire team. We hope to welcome you back again soon. Thank you. Macalister 288
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Number of reviews per page
20
40