9.4
Exceptional
From 49 reviews
Provided by travelers on
Cleanliness

9.5

Room Comfort

9.5

Meal

9.5

Location

9.5

Service and Facilites

9.4

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Traveler Reviews REY Hotel Hanoi

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40
Customer reviews
P***m
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
enthusiastic staff. clean hotel. beautiful
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M***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Recommended hotel in Hanoi. Everything was great 🥰 and wonderful.
1 people find it helpful
N***N
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
Housekeeping very friendly, the doorman is not!
2 people find it helpful
N***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
The staff is friendly, the palace is beautiful, and it's spotlessly clean.
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Luong T. D.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Super nice room, cool green view, next door there is a restaurant, coffee, enthusiastic staff
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S***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
Very nice and comfortable stay at the rey hotel Hanoi
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L***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 32 week(s) ago
Stunning decoration with full of Christmas tree. Room smells good, soft bed, clean bathroom. Highly recommend
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Nona v.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 35 week(s) ago
Rey Hotel is the best hotel around Old Quarter area. The hotel is new, super clean and trendy. Wish I could stay there longer. I recommend you to stay at Rey Hotel if you visit Hanoi
1 people find it helpful
F***a
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 35 week(s) ago
I had a great time staying at Rey Hotel. Super value for money. Location is nice. In the centre of the city but not noisy. Clean and very comfortable. The only thing is I hope Rey Hotel could give the laundry bag for free. Usually Hotels Gives free laundry bag for our used clothes.
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H***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 39 week(s) ago
New hotel. Good service, my family has children and we also get priority check in early.
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3 people find it helpful
h***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 40 week(s) ago
Amazing hotels ever. Highly recommend ❤👍.
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Accommodation's Reply
25 Oct 2024
Dear h***a Thank you so much for the amazing feedback! We’re thrilled you enjoyed your stay and truly appreciate the recommendation. Looking forward to welcoming you back soon! Best regards, Ngan Phan General Manager
Nguyen
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 43 week(s) ago
The hotel I like the most, located right in the QD area so it is very safe for everyone, about a few hundred to 1km from famous locations. The room is spacious and comfortable. The room I booked has a separate bathroom and toilet, creating a very comfortable space. The lobby area has a garden with lots of trees for you to check in, and there are also some famous restaurants around. The hotel staff and service are very good, everyone is enthusiastic in supporting. If I return to Hanoi, I will still choose REY.
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2 people find it helpful
Accommodation's Reply
01 Oct 2024
Dear Nguyen N. Q. H., We are delighted to know that you had a wonderful experience at our hotel and were satisfied with our services. It is great to hear that the convenient location and spacious rooms made you feel comfortable. We are also delighted that the lush green garden in the lobby made your check-in memorable! In particular, we are very grateful for the compliments about the enthusiasm and dedication of our staff. We will continue to strive to bring the best experiences to all customers. We look forward to welcoming you back to Hanoi and the REY Hotel in the future. Wishing you good health and success! Best regards, Ngan Phan General Manager
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AW XIAO F.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 44 week(s) ago
Very new, nice and clean hotel. Nearby many good and massage spa.
1 people find it helpful
Accommodation's Reply
25 Sep 2024
Dear AW XIAO F. Thank you for choosing The Rey Hotel Hanoi as the destination for your trip. We are delighted to welcome you to this fantastic getaway. On behalf of The Rey Hotel Hanoi, thanks for your appreciation. We look forward to seeing you again on your upcoming vacations. Best regards! Hotel Management Team
Hoang T. M. L.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 50 week(s) ago
The staff are very enthusiastic. The room is very comfortable. The location is in the center. Will definitely come back again.
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1 people find it helpful
Accommodation's Reply
21 Aug 2024
Dear Mrs Mai, Thank you for choosing Rey Hotel as your destination. We are very pleased to welcome you to this wonderful place. On behalf of Rey Hotel, thank you for your appreciation. We look forward to seeing you again on your next stay. Dear! Hotel Management Team
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N***O
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 54 week(s) ago
Staff are very enthusiastic and friendly
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2 people find it helpful
Accommodation's Reply
22 Jul 2024
Dear brothers and sisters, Thank you for trusting and choosing Rey Hotel for your vacation in Hanoi. With the desire to build Rey Hotel as a Mini resort in the heart of the capital to bring dedicated and professional services, we are very happy to have brought you satisfied experiences here. We hope to welcome you back to Rey Hotel in the near future. Best regards, Cang Lam (Mr.) CEO.
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Diana J.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 57 week(s) ago
You must stay at Rey Hotel when you go to Hanoi, very nice rooms, clean & fragrant, beautiful interior.
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Accommodation's Reply
03 Jul 2024
Dear Diana J, Thank you very much for your generous review and for sharing your valued impressions. The Rey Hotel Hanoi team are truly delighted you enjoyed the journey with us - a mini resort in the central of Hanoi capital. Once again, we are looking forward to welcoming you back soonest. Best regards, Cang Lâm (Mr.) General Manager
Diana J.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 58 week(s) ago
The rooms are very nice with nice interiors like a 5 star hotel, a new hotel & good location, recommended.
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1 people find it helpful
Accommodation's Reply
24 Jun 2024
Dear Diana J, Thank you very much for your generous review. The Rey Hotel Hanoi team are truly delighted you enjoyed the journey with us - a mini resort in the central of Hanoi capital. Once again, we are looking forward to welcoming you back soonest. Best regards, Cang Lâm (Mr.) General Manager
Thanyathon R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 58 week(s) ago
Hotel near tourist attractions in Hanoi, but the hotel is quite quiet, good atmosphere, clean rooms, good 5-star service staff, breakfast options not many but delicious. Overall very impressed
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+5
2 people find it helpful
Accommodation's Reply
24 Jun 2024
Dear Khun Thanyathon R, สวัสดีค่ะ , warmest greeting from Rey Hotel Hanoi ! Frist of all, I would like to behalf the entire team to thank very much for your previous stay with us. We trust that your stay was both memorable & enjoyable. Our team takes great pride in providing exceptional service, and it’s wonderful to know that you found our team helpful and friendly. Your kind words mean the world to us, and we can't wait to have the pleasure of hosting you again soon. Thanks & best regards, Cang Lâm (Mr.) General Manager.
Phan T. N. T.
icon-origin-TRAVELOKA
8.0
/10
Reviewed 65 week(s) ago
Nice hotel. Near center. Modern, brand new rooms.
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2 people find it helpful
Accommodation's Reply
27 May 2024
Dear Mr. Phan, On behalf of the Rey Hotel staff, I would like to send our sincere thanks to you for trusting us in choosing us for your recent vacation in Hanoi. We are very happy and honored to receive compliments from you. We look forward to having more opportunities to welcome you back to Rey Hanoi in the near future. Best regards, Cang Lam (Mr.) CEO.
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Nguyen t. t. v.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 66 week(s) ago
Ksan đẹp thoáng sạch sẽ , nhân viên rất hoà nhã lại phục vụ rất tốt hỗ trợ khách hàng , hứa sẽ ở lại khách sạn tiếp tục lúc ra Hà nội , chấm 5* cho khách sạn luôn ạ
3 people find it helpful
Number of reviews per page
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