Came back from overseas with a lot of luggage. Entered the room at almost 11:00 p.m. There were 2 receptionists, female/male. If the male staff member would help lift or drag the luggage, that would be great. Because from the reception to the elevator There will be a glass door. And then the small door Guests must drag their own luggage through the door. And the staff sat and talked, the room was very spacious and clean, very impressive.