The doorknob can't be opened. Tried to twist it open, twisted it normally, not violently, but it wouldn't open. When I went to look for the employee, he wasn't there. So I tried twisting it 4-5 more times and the knob came off and went along the wall. The employee asked me to pay 30 ringgit for damages, which is a woman's torque. Will it be so strong that the knob will break? If you don't want it because it's already broken, you're annoyed and don't want to talk to us, then pay the money and they'll come and change the knob. The accommodation does not have good enough assistance. No professionalism