Check in was confusing, but the host helped sort it out. Room was nice but had not been cleaned properly, curtains were dusty, dust everywhere, dirty bathroom vent and malfunctioning light. Beautiful scenery and surroundings. Wish it had a coffee maker as I had to walk a block to get coffee in the morning. Rooftop pool was outstanding.

Overall good experience. No tea towels for washing up or spare rubbish bags. Would have been nice to have a spare towel also after 3 nights

Excellent highly recommend

Had good supply in kitchen. Very convenient location. Room was clean and comfortable.

Very beautiful and clean, I really loved it

Room was comfortable clean and in a great location. Only problem was app entry and carpark entry which were difficult to navigate. A code system would be so much easier for all

Clean, good room and location

Easy check in and check out. Room had everything from washer/ dryer to kitchenette. The washer/dryer was a little tricky to operate and i think had one setting. We washed a few loads and they never fully came out dry. We tried to put it on dry only setting and it would do the whole cycle (wash then dry) over again. Great location, shopping and restaurants near by and great for using public transportation.

Good location, clean, undercover car park.

Where do I begin. Room was omitting an odour from the sink that smelt like cat urine. Finding the parking lot was narnia. The king bed was two singles pushed together without a top mattress so you fell through the middle. Tapping the elevator was a nightmare. Only positive was the shampoo smelt nice. Not worth it people, seriously.

Great value. Great location. Will stay there again.

Great amenities

Parking was a nightmare took 2-3 hours to access the parking then wouldn’t recognise to let me in and out every time

House keeping wasn’t included as part of the stay. It’s common sense that for 5 days people are going to stay in a room, it’s bound to get dirty, cleaning will be required however reception advised there’ll be extra charges for cleaning. Items like vacuum cleaner and mops were not even provided.

Fridge didn't seem to be very cold. We later pulled it out of the wall cabinetry to find that it wasn't even plugged in. Also, no hot water in the shower on our first night. This was rectified the following morning.

The room was great for what we needed, however the parking arrangement with outside company was a total disaster. Pre paid online prior to arriving, it let me in on arrival, then wouldn't let me out in the morning, this went on for 5 days despite numerous calls to both parties.

The rooftop pool area was wonderful and the rooms were nicely kept and had good amenities. Very poor customer service and communication. There is no reception or front desk- all online system. Our washing machine broke on day 1 of our stay ( and we had purposefully booked an hotel with a washing machine as we needed it) and despite communicating via hotels.com and informing cleaning staff daily no one came to fix or even look at the washer. BBQ area was lovely however we could not use this because you needed an extra key providing to unlock the BBQ, again we communicated with the hotel through Hotels.com however no one replied with how to access the BBQ, it was only another resident informed us of needing a key. This meant for the whole week we could not access those facilities.

Everything was great.

Paid parking through an outside company. Instructions on how to enter not clear. Intercom didn’t work, lucky Rambla responded quickly with options and came to our rescue. Online parking instructions not current and didn’t work. Not impressed with parking company

Amazing customer service