Overall Ratings & Reviews Rambla @ South City SQ

Mixed Experience – Great Room, Poor Access Technology I recently stayed and while the room and location were good, the technology used to access the building, lift, and room was extremely unreliable. When I arrived, nothing was working and I had to be buzzed in remotely. At one point I had to resort to using the fire escape just to get to my level. The access system caused multiple issues during my stay, and I was locked out after a morning run, which made me late for a course I was attending. This kind of issue makes it hard to relax – you go out for food or errands and risk not being able to get back in unless someone else lets you in. Judging by other reviews, this isn’t a one-off problem, and it seriously impacts the overall experience. The accommodation itself is great, but the unreliable access ruins the stay. Avoid going here – it’s just not worth the hassle.

Excellent location

Small room but had the amenities. Convenient my near Woolworths and health food shopping.

Really loved the convenience of this place, it had a kitchenette and washer/dryer which helped us out a lot. You can also get mostly anywhere around Brisbane using the bus that stops right outside the hotel. 4 stars for communication because they emailed us at 12pm when our checkout was 11am to make sure to take the rubbish out…we were far gone by then. The AC was also very nice and kept us cool! Overall highly recommend and the staff were helpful on everything we asked!

We recently stayed at this Rambla SouthBrisbane SQ and, while the apartment itself was clean and as expected, the overall experience was unfortunately disappointing. We were advised at 13:42 that our room was ready, only to be told minutes later that it was still being cleaned. After waiting outside for a while we had to call at 15:20 to check on the progress, but were told they couldn’t confirm when it would be available. At 16:00, we tried accessing the room and thankfully accessed the key in the lockbox. I then received a message at 16:12 with an apology and an offer of a late checkout, which was appreciated but came after considerable inconvenience. Later that evening, housekeeping kindly offered my mother two movie tickets as a gesture of goodwill. However, at 3am, the fire alarm was triggered, and the entire building had to evacuate. There was no coordination during this event, and no communication to inform guests and residents when it was safe to return. This was extremely distressing and disruptive, particularly for my mother, who is nearly 80 years old. It significantly impacted her visit to Brisbane. While I acknowledge the efforts to apologize and make amends, the combination of delayed check-in and a poorly managed emergency situation made for a stressful and disappointing stay. I hope these issues can be addressed to ensure better experiences for future guests. Thank you.

Very clean and presentable little apartment. Close to shops and restaurants. Easy to get around. Everything one needs. Plenty of parking.

I never stay at hotels i had to clean the rubbish and no reception

Great location, fabulous rooftop pool. Nice area with great amenities, lovely walk nearby along Norman Creek. Rambla seems to occupy 2 floors in a 18 storey apartment complex. It was a little tricky to locate the main entry and if you don’t like tech you might not enjoy the solely online checkin/checkout process and digital room key room system. The communal areas felt tired and the apartment itself felt the same. Cleaning was poor… the dishwasher had putrid water in the bottom and staff did not resolve this issue or communicate well about it during my stay. Generally the apartment did not appear to be thoroughly cleaned or well maintained. Rooftop spa has rim of scum around tiles. Overall impression… pictures better than reality.

The pool area was amazing

Nice place to stay, close to transport to city and South Bank. Highly recommend

The pool was excellent!

The stay was really lovely but the air conditioner kept on turning on by itself but apart from that it was really lovely

The room was good value for money and I have just a few comments overall. - The entry system (app that you have to download to acess the property) was really bad on my android (Samsung S22). It would take around 6 min to be able to open the door to the building, then another 6 mins to activate the elevator and another 6 mins to open your room door. I expected a much easier way to move around the property, but my gf's iphone worked much better, so don't know if it's a app issue or phone issue. - Cleaning of the room could have been better as the bathroom had dirty areas on the floor and majority of the surfaces liked really dusty (under the bed hasn't seen a hoover in about 5 weeks). - Location was really convenient as the apartment is located on top of a big supermarket (Woolworth) and loads of dining options. - I thought of paying for parking before arriving but good that I didn't as there are loads of free parking around the hotel (3 blocks away is probably the furthest you might have to walk). You can leave your suitcases in the underground parking area and take it up to your room, as the building provides 2 hours free parking, then drive to a nearby street and leave your car there. If you can't be bothered then just pay the $20 per day which it's that bad as well. - Worth noting that buses in Brisbane cost $0.50 (I know, very cheap), so we left the car the whole trip parked and used the public system. Overall good value for money.

Property was great well priced excellent facilities very clean supermarket downstairs..but did find the key system not very user friendly

Good area close to shops and restaurants Unit clean and modern with good amenities Small issue with room access app but was sorted quickly wiGGhout fuss

Impossible to get a good night sleep. Inadequate traffic noise reduction a major issue for us. Why did the developers not use triple glazing. Visually a nice hotel.

Top location, shops at ground level, fabulous pool, spa, sauna, steam room. Very good amenities, xcellent shower, very close to city, Gabba, and more

Second stay, not as good as the first time. The Bathroom and Curtains needed a good clean (thick dust on tops) the aircon stopped working in our last night.

Supermarket, Restaurants ans bottle shop etc very close

Amazing hotel, worth every penny! Will definitely make it my go to from now on