Dear Valued Guest, Thank you for taking the time to write a review. We apologize for the inconvenience caused by the unsatisfactory cleanliness of the bed linens, blankets, and pillows, the cigarette smell in the bathroom, and the malfunctioning of some amenities, which certainly did not meet our service standards. We have forwarded your feedback to our housekeeping and maintenance teams for immediate action and improvement. Furthermore, we are pleased to hear that early check-in provided you with greater convenience. We sincerely hope to welcome you back for another enjoyable stay. Sincerely, Cordia Hotel