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The hotel has no elevator so it's inconvenient, the rooms are small and old.

Khách sạn ko có thang máy nên bất tiện, phòng nhỏ và cũ

Dear Ms Hằng,
Cảm ơn Quý khách đã chia sẻ ý kiến. Chúng tôi xin lỗi vì trải nghiệm chưa được như mong đợi, đặc biệt về việc không có thang máy và chất lượng phòng. Khách sạn sẽ tiếp thu góp ý và xem xét cải thiện trong thời gian tới để phục vụ Quý khách tốt hơn.

Rất mong có cơ hội đón tiếp Quý khách lần sau.
Trân Trọng
Opa Hotel

Dear Ms Hang,
Thank you for sharing your opinion. We apologize for the experience that was not as expected, especially regarding the lack of elevator and room quality. The hotel will take your comments into consideration and consider improving in the future to serve you better.

We look forward to welcoming you again.
Best Regards
Opa Hotel

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