Room was very clean and spacious. Washing machine needs to be replaced with an all in one washer/dryer. Just had a washer and had to use a heating/cooling unit in the bathroom. It took close to six hours to dry clothes. I would recommend laundry be done everyday to avoid a large load at the end of your stay. I also made the mistake of overpacking, everyone warned me but I didn’t listen. Convenient location, train station about a five minute walk, 7/11 four minute walk. Overall, satisfied with stay.

Staff was very helpful

Very nice and comfortable beds

Very friendly and helpful staff, clean and spacious rooms. Neighbourhood is quiet but transit-accessible, and there are lots of restaurants and convenience stores within walking distance.

Amazing place to stay!

Clean room, kind Staff, Seven-11 Nearby

Clean and quiet. We had a pleasant stay.

Issues getting the app to work on our phones but other than that it was amazing!

It was very clean and very different looking compared to the other hotels I been at. It was nice and different

Loved this place, very spacious and comfortable. Great location convenient to bus and a 20 min walk to the train. Great staff and very clean

Great place to stay in and staff are courteous.

Clean room, shop and train nearby all good!

the staff was helpful the room had some sound seemed from the boiler

The room was very clean and the bed was really comfortable. Very effective use of space.

Good location, accessible to transit station both bus and train, nearby shops as well.

Nothing to complain about. Just Perfect. Place is Spacious for 4 people, groceries and convenient stores are nearby, place is clean, beds are comfy, hotel is in a residential area which is what i like, and train track nearby so you can hear the train something, but its doesn't bother us,hotel itself is quiet too,dont really hear much from the next door. Basically all the negative comments that I've read from other booing website i didn't experience it. I think the owner do take customer review quite seriously,and adjusted accordingly. Note that it is about 7 minutes walk to Oku station, and 15 minutes to Tabata station,so if you dont like walking or you can walk that far then this wont be the place for you, but my family and I walk everywhere Basically, we walk all the time, so this is not an issue for us. And you do have to bring your garage downstairs once when its full, but we dont mind doing that too, its basically like a apartment more than a hotel. Overall 5 out of 5!

It was good we would stay again

There were so many aspects of this property that made it perfect for our stay. Firstly the apartment had all of the things we needed when travelling with our 12 and 9 year old - laundry, kitchen, air-con, instructions for all of the appliances. We were surprised that even though we were one train station away from Ueno, the area was quiet and peaceful. I will definitely stay here again. Although check in is virtual, there was always someone on site to help if needed.

Great to have washing facilities and a great place to stay

The staff was friendly and the place was very neat and clean. Amazing location.