A***s
9.0
/10
Reviewed 2 week(s) ago
The service was good, but on the date of my stay, the electricity went out more than 4 times and the electricity and hot AC were on for quite a long time.
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Accommodation's Reply
03 Jul 2026
Warm greetings from Omega Hotel Management at the Kordex Marellan Medan Hotel. Thank you for sharing your valuable experience during your stay at the Kordex Marellan Medan Hotel. We were delighted to have you stay with us and hope you made wonderful memories. We sincerely apologize for the inconvenience caused by the power outage. This was due to damage to the PLN power grid. We are always striving to improve the quality of our services and products. We look forward to seeing you again at the Kordex Marellan Medan Hotel. Saddam A. Pamungkas, CEO
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